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FHFA RIN: 2590-AA20 Publication ID: Spring 2011 
Title: Office of Ombudsman 
Abstract: The regulation establishes an Office of the Ombudsman (Office) to have responsibility of considering complaints and appeals from any regulated entity and any person that has a business relationship with a regulated entity, regarding any matter relating to the regulation and supervision of such regulated entity, by the agency. The regulation specifies the authority and duties of the Office. 
Agency: Federal Housing Finance Agency(FHFA)  Priority: Info./Admin./Other 
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Completed Actions 
Major: No  Unfunded Mandates: No 
CFR Citation: 12 CFR 1213   
Legal Authority: 12 USC 4517   
Legal Deadline:  None
Timetable:
Action Date FR Cite
NPRM  08/06/2010  75 FR 47495   
NPRM Comment Period End  09/07/2010    
Final Action  02/10/2011  76 FR 7479   
Regulatory Flexibility Analysis Required: No  Government Levels Affected: None 
Small Entities Affected: No  Federalism: No 
Included in the Regulatory Plan: No 
RIN Information URL: www.fhfa.gov, www.regulations.gov   Public Comment URL: www.regulations.gov; email: RegComments@fhfa.gov  
RIN Data Printed in the FR: No 
Agency Contact:
Andra Grossman
Counsel
Federal Housing Finance Agency
1700 G Street NW.,
Washington, DC 20552
Phone:202 343-1313
TDD Phone:800 877-8339
Email: andra.grossman@fhfa.gov

Alfred Pollard
General Counsel
Federal Housing Finance Agency
400 Seventh Street, SW.,
Washington, DC 20024
Phone:202 649-3050
TDD Phone:800 877-8339
Email: alfred.pollard@fhfa.gov