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FCC RIN: 3060-AI58 Publication ID: Fall 2008 
Title: Rules and Regulations Implementing Minimum Customer Account Record Exchange (CARE) Obligations on All Local and Interexchange Carriers (CG Docket No. 02-386) 
Abstract: On December 20, 2002, the Commission issued a Public Notice directing interested parties to file comments on issues raised in a petition filed with the Commission by Americatel Corporation and on a separate petition filed by AT&T, Sprint, and MCI. The petitions asked the Commission to address problems relating to the exchange of customer account records between local and long distance telephone service providers. On March 25, 2004, the Commission released a Notice of Proposed Rulemaking in CG Docket No. 02-386 seeking further comment on the two petitions and seeking comment as to whether to replace the current voluntary industry process for the exchange of customer account information between local and long distance service providers with mandatory, minimum standards applicable to all such providers. On February 25, 2005, the Commission released a Report and Order and Further Notice of Proposed Rulemaking in CG Docket No. 02-386. The Report and Order adopted final rules governing the exchange of customer account information between local and long distance telephone service providers. The Commission adopted these rules to help to ensure that consumers' phone service bills are accurate and that their carrier selection requests are honored and executed without undue delay. In the Further Notice of Proposed Rulemaking, the Commission sought comment on the need for rules governing the exchange of customer account information between local telephone service providers. On April 15, 2005, and June 15, 2005, a coalition of local and long distance carriers proposed minor modifications and clarifications to section 64.4002 of the Commission's CARE rules. On August 29, 2005, the Commission released a public notice requesting comment on the coalition's proposed clarifications and modifications. Notice of the proposed changes was published in the Federal Register on September 7, 2005 (70 FR 53137). The comment cycle established by the August 29 public notice closed October 3, 2005. On September 13, 2006, the Commission released an Order on Reconsideration adopting the clarifications and technical corrections to the Report and Order, as proposed by the coalition of carriers. On December 21, 2007, the Commission released a Report and Order declining to adopt mandatory data exchange requirements between local exchange carriers. 
Agency: Federal Communications Commission(FCC)  Priority: Substantive, Nonsignificant 
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Long-Term Actions 
Major: Undetermined  Unfunded Mandates: No 
CFR Citation: 47 CFR 64.4000    47 CFR 64.4001 to 64.4006   
Legal Authority: 47 USC 151    47 USC 154    47 USC 201 and 202    47 USC 303(r)   
Legal Deadline:  None
Timetable:
Action Date FR Cite
NPRM  04/19/2004  69 FR 20845   
NPRM Comment Period End  06/18/2004    
R&O and FNPRM (Release Date)  02/25/2005    
FNPRM Comment Period End  08/01/2005    
Public Notice  08/29/2005  70 FR 53137-01   
Public Notice Comment Period End  10/03/2005    
Order on Recon  12/13/2006  71 FR 74819   
R&O  01/08/2008  73 FR 1297   
Next Action Undetermined  To Be Determined    
Regulatory Flexibility Analysis Required: Yes  Government Levels Affected: None 
Small Entities Affected: Businesses 
Included in the Regulatory Plan: No 
RIN Data Printed in the FR: Yes 
Agency Contact:
Lisa Boehley
Attorney Advisor
Federal Communications Commission
445 12th Street SW.,
Washington, DC 20554
Phone:202 418-7395
Fax:202 418-0236
Email: lisa.boehley@fcc.gov