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DOT/OST

RIN: 2105-AD72

Publication ID: Spring 2009

Title: Enhancing Airline Passenger Protections
Abstract: This rulemaking would propose to enhance airline passenger protections in the following ways: (1) require carriers to adopt contingency plans for lengthy tarmac delays and to incorporate these plans in their contracts of carriage, (2) require carriers to respond to consumer problems, (3) declare the operation of flights that remain chronically delayed to be an unfair and deceptive practice and an unfair method of competition, (4) require carriers to publish delay data on their websites, and (5) require carriers to adopt customer service plans, incorporate these in their contracts of carriage, and audit their adherence to their plans.
Agency: Department of Transportation(DOT)	Priority: Other Significant
RIN Status: Previously published in the Unified Agenda	Agenda Stage of Rulemaking: Long-Term Actions
Major: No	Unfunded Mandates: No
CFR Citation: 14 CFR 234 14 CFR 399
Legal Authority: 49 USC 329

Legal Deadline: None

Timetable:

Action	Date	FR Cite
ANPRM	11/20/2007	72 FR 65233
ANPRM Comment Period End	01/22/2008
Clarification Concerning ANPRM	03/05/2008	73 FR 11843
NPRM	12/08/2008	73 FR 74586
NPRM Comment Period Extended	02/06/2009	74 FR 6249
NPRM Comment Period End	02/06/2009
NPRM: Extended Comment Period End	03/09/2009
Next Action Undetermined	To Be Determined

Regulatory Flexibility Analysis Required: No	Government Levels Affected: None
Small Entities Affected: No	Federalism: No
Included in the Regulatory Plan: Yes
RIN Information URL: www.regulations.gov	Public Comment URL: www.regulations.gov
RIN Data Printed in the FR: No
Agency Contact: Blane A Workie Principal Deputy Assistant General Counsel Department of Transportation Office of the Secretary 1200 New Jersey Avenue, SE, Washington, DC 20590 Phone:202 366-9342 TDD Phone:202 755-7687 Fax:202 366-7152 Email: blane.workie@dot.gov