{"text_format":"2","workbook":"xls","n_sheets":2,"sheets":["CMS NGS J13 MAC","CMS NGS Title XVIII"],"not_rendered":{"charts":0,"images":0,"macros":0,"external_links":1,"defined_names":0,"comments":0,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"run_cost":"one","rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900","formulas":"cached_only"}

{"sheet":"CMS NGS J13 MAC","index":0,"n_rows":58,"n_cols":2,"rows_kept":58,"cut":false,"hidden":false,"merged":[[0,0,0,1],[2,0,11,0],[38,0,40,0],[41,0,43,0],[44,0,46,0],[48,0,56,0],[12,0,16,0],[17,0,27,0],[28,0,33,0],[34,0,37,0]],"flags":["formulas_cached_only"]}
["CMS NGS J13 MAC"]
[]
["Which best describes you?","Staff of a provider/supplier who works primarily with billing or insurance"]
[null,"Administrative staff of a provider/supplier"]
[null,"Other staff of a provider/supplier"]
[null,"Provider/supplier"]
[null,"Billing service"]
[null,"Consultant or attorney "]
[null,"Local, state, or federal government employee or contractor"]
[null,"Software vendor"]
[null,"Other health care insurer or agency "]
[null,"Other (please specify)"]
["In the last 30 days, how many times have you visited this website?","This is my first time"]
[null,"Once or twice before"]
[null,"Three or four times before"]
[null,"More than once per week but not every day"]
[null,"Every day"]
["What is your primary reason for visiting this site today?","Find general Medicare program information"]
[null,"Find contact information"]
[null,"Find enrollment information"]
[null,"Find information on fees or fee schedules"]
[null,"Find out about a Local Coverage Determination (LCD)"]
[null,"Research a specific question on Medicare policy or billing"]
[null,"Learn of, or register for, workshops, seminars or other training events"]
[null,"Take an on-line training course"]
[null,"Read Medicare publications such as newsletters, press releases, etc."]
[null,"Download forms"]
[null,"Other (please specify)"]
["What method are you primarily using to locate information on this site today?","Top navigation menu"]
[null,"Right navigation bar"]
[null,"Links in the middle of the page"]
[null,"Search box"]
[null,"Site map"]
[null,"Other"]
["Do you find the recent enhancements made to the Web site to be:","An improvement over the previous design"]
[null,"On par with the previous design"]
[null,"Inferior to the previous design"]
[null,"Don't know/Didn't notice"]
["Do you find the new site navigation easier or more difficult than before the site redesign?","Easier"]
[null,"More difficult"]
[null,"Not sure"]
["Do you find it easier or more difficult to identify content relevant to your needs since the site redesign?","Easier"]
[null,"More difficult"]
[null,"Not sure"]
["While visiting the site, did you find what you were looking for?","Yes"]
[null,"No"]
[null,"Not yet"]
["If you did NOT find what you were looking for, what were you trying to locate? (Please be specific)"]
["If you did not find what you were looking for, what will you do next?","Not applicable; I found/completed what I wanted"]
[null,"Nothing, although I did not find/complete what I wanted"]
[null,"Call the NGS Contact Center"]
[null,"Return to the NGS website later and try again"]
[null,"Try the CMS website"]
[null,"Try another contractor's website"]
[null,"Send an email"]
[null,"Write a letter"]
[null,"Other (please specify)"]
["If you could identify one improvement to this site, what would that improvement be? "]

{"sheet":"CMS NGS Title XVIII","index":1,"n_rows":58,"n_cols":2,"rows_kept":58,"cut":false,"hidden":false,"merged":[[0,0,0,1],[2,0,11,0],[38,0,40,0],[41,0,43,0],[44,0,46,0],[48,0,56,0],[12,0,16,0],[17,0,27,0],[28,0,33,0],[34,0,37,0]],"flags":["formulas_cached_only"]}
["CMS NGS Title XVIII"]
[]
["Which best describes you?","Staff of a provider/supplier who works primarily with billing or insurance"]
[null,"Administrative staff of a provider/supplier"]
[null,"Other staff of a provider/supplier"]
[null,"Provider/supplier"]
[null,"Billing service"]
[null,"Consultant or attorney "]
[null,"Local, state, or federal government employee or contractor"]
[null,"Software vendor"]
[null,"Other health care insurer or agency "]
[null,"Other (please specify)"]
["In the last 30 days, how many times have you visited this website?","This is my first time"]
[null,"Once or twice before"]
[null,"Three or four times before"]
[null,"More than once per week but not every day"]
[null,"Every day"]
["What is your primary reason for visiting this site today?","Find general Medicare program information"]
[null,"Find contact information"]
[null,"Find enrollment information"]
[null,"Find information on fees or fee schedules"]
[null,"Find out about a Local Coverage Determination (LCD)"]
[null,"Research a specific question on Medicare policy or billing"]
[null,"Learn of, or register for, workshops, seminars or other training events"]
[null,"Take an on-line training course"]
[null,"Read Medicare publications such as newsletters, press releases, etc."]
[null,"Download forms"]
[null,"Other (please specify)"]
["What method are you primarily using to locate information on this site today?","Top navigation menu"]
[null,"Right navigation bar"]
[null,"Links in the middle of the page"]
[null,"Search box"]
[null,"Site map"]
[null,"Other"]
["Do you find the recent enhancements made to the Web site to be:","An improvement over the previous design"]
[null,"On par with the previous design"]
[null,"Inferior to the previous design"]
[null,"Don't know/Didn't notice"]
["Do you find the new site navigation easier or more difficult than before the site redesign?","Easier"]
[null,"More difficult"]
[null,"Not sure"]
["Do you find it easier or more difficult to identify content relevant to your needs since the site redesign?","Easier"]
[null,"More difficult"]
[null,"Not sure"]
["While visiting the site, did you find what you were looking for?","Yes"]
[null,"No"]
[null,"Not yet"]
["If you did NOT find what you were looking for, what were you trying to locate? (Please be specific)"]
["If you did not find what you were looking for, what will you do next?","Not applicable; I found/completed what I wanted"]
[null,"Nothing, although I did not find/complete what I wanted"]
[null,"Call the NGS Contact Center"]
[null,"Return to the NGS website later and try again"]
[null,"Try the CMS website"]
[null,"Try another contractor's website"]
[null,"Send an email"]
[null,"Write a letter"]
[null,"Other (please specify)"]
["If you could identify one improvement to this site, what would that improvement be? "]