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[]
[null,null,null,"LISTING OF PROPOSED GENERIC CLEARANCE ACTIVITIES - JUNE 2009 THROUGH JUNE 2012"]
[]
["Note 1:  For those categories marked \"Hybrid,\" SSA will use"]
["both listed methods in the heading for each customer satisfaction activity."]
[]
["Note 2:  In those places where we put a $1 cost figure, it was either not possible for the policy "]
["component to provide an estimate at this time, since it was a new category, or the costs were"]
["included in an overall budget and it was impossible to break down the costs for these individual activities.   "]
["As we clear each individual activity, we will provide updated cost figures when possible."]
[]
["A. FOCUS GROUP TESTING "]
[]
[{"$nulls":4},"June 2009-May 2010 (Year 1)",{"$nulls":4},"June 2010-May 2011 (Year 2)",{"$nulls":4},"June 2011-June 2012 (Year 3)"]
["TITLE OF INFORMATION COLLECTION","SSA SUB-NUMBER",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST"]
["Medicare Related Products","A-01",null,60,90,90,36000,null,60,90,90,36000,null,60,90,90,36000]
["e-Services Public Insight Process","A-02",null,120,90,180,72000,null,120,90,180,72000,null,120,90,180,72000]
[null,null,null,"TOTAL YEAR 1 RESPONSES - 180",{"$nulls":4},"TOTAL YEAR 2 RESPONSES - 180 ",{"$nulls":4},"TOTAL YEAR 3 RESPONSES - 180 "]
[{"$nulls":4},"TOTAL YEAR 1 HOURS - 270",{"$nulls":4},"TOTAL YEAR 2 HOURS - 270",{"$nulls":4},"TOTAL YEAR 3 HOURS - 270 "]
[{"$nulls":5},"TOTAL YEAR 1 COSTS - $108,000",{"$nulls":4},"TOTAL YEAR 2 COSTS - $108,000",{"$nulls":4},"TOTAL YEAR 3 COSTS - $108,000"]
[]
[]
["B. FOCUS GROUPS/USABILITY TESTING (HYBRID CATEGORY)"]
[]
[{"$nulls":4},"June 2009-May 2010 (Year 1)",{"$nulls":4},"June 2010-May 2011 (Year 2)",{"$nulls":4},"June 2011-June 2012 (Year 3)"]
["TITLE OF INFORMATION COLLECTION","SSA SUB-NUMBER",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST"]
["Authentication Enhancements","B-01",null,360,90,540,36000,null,360,90,540,36000,null,360,90,540,36000]
["Online Enhancements","B-02",null,360,90,540,36000,null,360,90,540,36000,null,360,90,540,36000]
[null,null,null,"TOTAL YEAR 1 RESPONSES ",null,720,null,null,"TOTAL YEAR 2 RESPONSES",null,720,null,null,"TOTAL YEAR 3 RESPONSES",null,720]
[{"$nulls":4},"TOTAL YEAR 1 HOURS ",1080,null,null,null,"TOTAL YEAR 2 HOURS ",null,1080,null,null,"TOTAL YEAR 3 HOURS",null,1080]
[{"$nulls":5},"TOTAL YEAR 1 COSTS ",null,72000,null,null,"TOTAL YEAR 2 COSTS ",null,72000,null,null,"TOTAL YEAR 3 COSTS ",null,72000]
[]
[]
["C. MAIL QUESTIONNAIRES"]
[]
[{"$nulls":4},"June 2009-May 2010 (Year 1)",{"$nulls":4},"June 2010-May 2011 (Year 2)",{"$nulls":4},"June 2011-June 2012 (Year 3)"]
["TITLE OF INFORMATION COLLECTION","SSA SUB-NUMBER",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST"]
["Vendor Survey","C-01",null,"N/A",{"$nulls":4},350,10,58.333333333333336,356,null,"N/A"]
[null,null,null,"TOTAL YEAR 1 RESPONSES ",null,0,null,null,"TOTAL YEAR 2 RESPONSES",null,350,null,null,"TOTAL YEAR 3 RESPONSES",null,0]
[{"$nulls":4},"TOTAL YEAR 1 HOURS ",0,null,null,null,"TOTAL YEAR 2 HOURS ",null,58,null,null,"TOTAL YEAR 3 HOURS",null,0]
[{"$nulls":5},"TOTAL YEAR 1 COSTS ",0,null,null,null,"TOTAL YEAR 2 COSTS ",null,356,null,null,"TOTAL YEAR 3 COSTS ",null,0]
[]
[]
["D. MAIL/INTERNET QUESTIONNAIRES (HYBRID CATEGORY)"]
[]
[{"$nulls":4},"June 2009-May 2010 (Year 1)",{"$nulls":4},"June 2010-May 2011 (Year 2)",{"$nulls":4},"June 2011-June 2012 (Year 3)"]
["TITLE OF INFORMATION COLLECTION","SSA SUB-NUMBER",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST"]
["Report Card Survey","D-01",null,60000,5,5000,250000,null,60000,5,5000,250000,null,60000,5,5000,250000]
["Service Satisfaction Survey","D-02",null,16000,5,1333.3333333333333,100000,null,16000,5,1333.3333333333333,100000,null,16000,5,1333.3333333333333,100000]
["Special Study Survey","D-03",null,20000,15,5000,150000,null,20000,15,5000,150000,null,20000,15,5000,150000]
[null,null,null,"TOTAL YEAR 1 RESPONSES ",null,96000,null,null,"TOTAL YEAR 2 RESPONSES",null,96000,null,null,"TOTAL YEAR 3 RESPONSES",null,96000]
[{"$nulls":4},"TOTAL YEAR 1 HOURS ",null,11333,null,null,"TOTAL YEAR 2 HOURS ",null,11333,null,null,"TOTAL YEAR 3 HOURS",null,11333]
[{"$nulls":5},"TOTAL YEAR 1 COSTS ",null,500000,null,null,"TOTAL YEAR 2 COSTS ",null,500000,null,null,"TOTAL YEAR 3 COSTS ",null,500000]
[]
[]
["E. INTERNET QUESTIONNAIRES"]
[]
[{"$nulls":4},"June 2009-May 2010 (Year 1)",{"$nulls":4},"June 2010-May 2011 (Year 2)",{"$nulls":4},"June 2011-June 2012 (Year 3)"]
["TITLE OF INFORMATION COLLECTION","SSA SUB-NUMBER",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST"]
["Social Security Internet Service ","E-01",null,3000,5,250,1,null,3000,5,250,1,null,3000,5,250,1]
["Authentication","E-02",null,7000,10,1166.6666666666667,1,null,7000,10,1166.6666666666667,1,null,7000,10,1166.6666666666667,1]
[null,null,null,"TOTAL YEAR 1 RESPONSES ",null,10000,null,null,"TOTAL YEAR 2 RESPONSES",null,10000,null,null,"TOTAL YEAR 3 RESPONSES",null,10000]
[{"$nulls":4},"TOTAL YEAR 1 HOURS ",null,1417,null,null,"TOTAL YEAR 2 HOURS ",null,1417,null,null,"TOTAL YEAR 3 HOURS",null,1417]
[{"$nulls":5},"TOTAL YEAR 1 COSTS ",null,2,null,null,"TOTAL YEAR 2 COSTS ",null,2,null,null,"TOTAL YEAR 3 COSTS - $2 "]
[]
[]
["F. TELEPHONE QUESTIONNAIRES"]
[{"$nulls":4},"June 2009-May 2010 (Year 1)",{"$nulls":4},"June 2010-May 2011 (Year 2)",{"$nulls":4},"June 2011-June 2012 (Year 3)"]
["TITLE OF INFORMATION COLLECTION","SSA SUB-NUMBER",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST"]
["e-Services Public Insight Process","F-01",null,1200,10,200,0,null,1200,10,200,0,null,1200,10,200,0]
["Social Security Statement Evaluation","F-02",null,2400,11,440,120000,null,2400,11,440,120000,null,2400,11,440,120000]
["Service Satisfaction Survey","F-03",null,8000,15,2000,100000,null,8000,15,2000,100000,null,8000,15,2000,100000]
["Special Study Survey","F-04",null,8000,15,2000,120000,null,8000,15,2000,120000,null,8000,15,2000,120000]
[null,null,null,"TOTAL YEAR 1 RESPONSES ",null,19600,null,null,"TOTAL YEAR 2 RESPONSES",null,19600,null,null,"TOTAL YEAR 3 RESPONSES",null,19600]
[{"$nulls":4},"TOTAL YEAR 1 HOURS ",null,4640,null,null,"TOTAL YEAR 2 HOURS ",null,4640,null,null,"TOTAL YEAR 3 HOURS",null,4640]
[{"$nulls":5},"TOTAL YEAR 1 COSTS ",null,340000,null,null,"TOTAL YEAR 2 COSTS ",null,340000,null,null,"TOTAL YEAR 3 COSTS ",null,340000]
[]
["G. TELEPHONE/INTERNET QUESTIONNAIRES (HYBRID CATEGORY)"]
[]
[{"$nulls":4},"June 2009-May 2010 (Year 1)",{"$nulls":4},"June 2010-May 2011 (Year 2)",{"$nulls":4},"June 2011-June 2012 (Year 3)"]
["TITLE OF INFORMATION COLLECTION","SSA SUB-NUMBER",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST"]
["Awareness & User Preferences","G-01",null,1600,10,266.6666666666667,1,null,1600,10,266.6666666666667,1,null,1600,10,266.6666666666667,1]
[null,null,null,"TOTAL YEAR 1 RESPONSES ",null,1600,null,null,"TOTAL YEAR 2 RESPONSES",null,1600,null,null,"TOTAL YEAR 3 RESPONSES",null,1600]
[{"$nulls":4},"TOTAL YEAR 1 HOURS ",null,267,null,null,"TOTAL YEAR 2 HOURS ",null,267,null,null,"TOTAL YEAR 3 HOURS",null,267]
[{"$nulls":5},"TOTAL YEAR 1 COSTS ",null,1,null,null,"TOTAL YEAR 2 COSTS ",null,1,null,null,"TOTAL YEAR 3 COSTS ",null,1]
[]
["H. COMMENT CARDS"]
[]
[{"$nulls":4},"June 2009-May 2010 (Year 1)",{"$nulls":4},"June 2010-May 2011 (Year 2)",{"$nulls":4},"June 2011-June 2012 (Year 3)"]
["TITLE OF INFORMATION COLLECTION","SSA SUB-NUMBER",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST"]
["Field Office Customer Comment Card","H-01",null,875000,5,72916.66666666667,15000,null,875000,5,72916.66666666667,15000,null,875000,5,72916.66666666667,15000]
["Teleservice Center Customer Comment Card","H-02",null,396900,5,33075,6050,null,396900,5,33075,6050,null,396900,5,33075,6050]
[null,null,null,"TOTAL YEAR 1 RESPONSES ",null,1271900,null,null,"TOTAL YEAR 2 RESPONSES",null,1271900,null,null,"TOTAL YEAR 3 RESPONSES",null,1271900]
[{"$nulls":4},"TOTAL YEAR 1 HOURS ",null,105992,null,null,"TOTAL YEAR 2 HOURS ",null,105992,null,null,"TOTAL YEAR 3 HOURS",null,105992]
[{"$nulls":5},"TOTAL YEAR 1 COSTS ",null,21050,null,null,"TOTAL YEAR 2 COSTS ",null,21050,null,null,"TOTAL YEAR 3 COSTS ",null,21050]
[]
[]
["I. OTHER/MISC"]
[]
[{"$nulls":4},"June 2009-May 2010 (Year 1)",{"$nulls":4},"June 2010-May 2011 (Year 2)",{"$nulls":4},"June 2011-June 2012 (Year 3)"]
["TITLE OF INFORMATION COLLECTION","SSA SUB-NUMBER",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST",null,"NUMBER OF RESPONSES","COMPLETION TIME (MINUTES)","BURDEN HOURS","FEDERAL COST"]
["This includes any possible future clearance that is not covered by the above four categories.","I-01",null,1,60,1,1,null,1,60,1,1,null,1,60,1,1]
[null,null,null,"TOTAL YEAR 1 RESPONSES ",null,1,null,null,"TOTAL YEAR 2 RESPONSES",null,1,null,null,"TOTAL YEAR 3 RESPONSES",null,1]
[{"$nulls":4},"TOTAL YEAR 1 HOURS ",null,1,null,null,"TOTAL YEAR 2 HOURS ",null,1,null,null,"TOTAL YEAR 3 HOURS",null,1]
[{"$nulls":5},"TOTAL YEAR 1 COSTS ",null,1,null,null,"TOTAL YEAR 2 COSTS ",null,1,null,null,"TOTAL YEAR 3 COSTS ",null,1]
[]
[]
[{"$nulls":6},"GENERIC CLEARANCE YEAR 1 THROUGH YEAR 3 TOTALS"]
[]
[null,null,"YEAR 1 TOTALS",{"$nulls":4},"YEAR 2 TOTALS",{"$nulls":4},"YEAR 3 TOTALS"]
[null,"TOTAL YEAR 1 RESPONSES       --- ",null,null,1400001,null,"TOTAL YEAR 2 RESPONSES       --- ",null,null,1400351,null,"TOTAL YEAR 3 RESPONSES   ---     ",null,null,1400001]
[]
[null,"TOTAL YEAR 1 BURDEN HOURS  ---   ",null,null,125000,null,"TOTAL YEAR 2 BURDEN HOURS  ---   ",null,null,125058,null,"TOTAL YEAR 3 BURDEN HOURS  ---   ",null,null,125000]
[]
[null,"TOTAL YEAR 1 FEDERAL COST  ---     ",null,null,1041054,null,"TOTAL YEAR 2 FEDERAL COST  --- ",null,null,1041410,null,"TOTAL YEAR 3 FEDERAL COST ---  ",null,null,1041054]
[]
[{"$nulls":6},"June 2009 THROUGH JUNE 2012 CUMULATIVE TOTALS"]
[]
[{"$nulls":6},"RESPONSES         ---- ",null,4200353]
[]
[{"$nulls":6},"BURDEN HOURS   ----    ",null,375058]
[]
[{"$nulls":6},"FEDERAL COST    ---- ",null,3123518]