{"text_format":"2","workbook":"xls","n_sheets":3,"sheets":["Model Qsts","Custom Qsts","Types"],"not_rendered":{"charts":0,"images":0,"macros":0,"external_links":1,"defined_names":10,"comments":0,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"run_cost":"one","rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900","formulas":"cached_only"}

{"sheet":"Model Qsts","index":0,"n_rows":29,"n_cols":6,"rows_kept":29,"cut":false,"hidden":false,"merged":[[2,1,2,5],[4,0,4,5],[3,1,3,2],[5,0,5,5]],"flags":["formulas_cached_only"]}
[]
[]
[null,"E-Benefits Suggested Model Questions"]
[]
["E-Benefits"]
["Model questions utilize the ACSI methodology to determine scores and impacts"]
[null,"ELEMENTS (drivers of satisfaction)",null,"CUSTOMER SATISFACTION",null,"FUTURE BEHAVIORS"]
[]
[null,"Content (1=Poor, 10=Excellent, Don't Know)",null,"Satisfaction (1=Poor, 10=Excellent)",null,"Likelihood to Return (1=Not Very Likely, 10=Very Likely)"]
[1,"Please rate the accuracy of information on this site.",17,"What is your overall satisfaction with this site?",20,"How likely are you to return to this site?"]
[2,"Please rate the quality of information on this site.",18,"How well does this site meet your expectations?",null,"Recommend (1=Not Very Likely, 10=Very Likely)"]
[3,"Please rate the freshness of content on this site.",19,"How does this site compare to your idea of an ideal website?",21,"How likely are you to recommend this site to someone else?"]
[null,"Functionality (1=Poor, 10=Excellent, Don't Know)",null,null,null,"Primary Resource (1=Not Very Likely, 10=Very Likely)"]
[4,"Please rate the usefulness of the features provided on this site.",null,null,22,"How likely are you to use this site as your primary resource for obtaining benefit information?"]
[5,"Please rate the convenience of the features on this site."]
[6,"Please rate the variety of features on this site."]
[null,"Look and Feel (1=Poor, 10=Excellent, Don't Know)"]
[7,"Please rate the visual appeal of this site."]
[8,"Please rate the balance of graphics and text on this site."]
[9,"Please rate the readability of the pages on this site. "]
[null,"Navigation (1=Poor, 10=Excellent, Don't Know)"]
[10,"Please rate how well the site is organized."]
[11,"Please rate the options available for navigating this site."]
[12,"Please rate how well the site layout helps you find what you are looking for."]
[13,"Please rate the number of clicks to get where you want on this site."]
[null,"Site Performance (1=Poor, 10=Excellent, Don't Know)"]
[14,"Please rate how quickly pages load on this site."]
[15,"Please rate the consistency of speed from page to page on this site."]
[16,"Please rate the ability to load pages without getting error messages on this site."]

{"sheet":"Custom Qsts","index":1,"n_rows":47,"n_cols":9,"rows_kept":47,"cut":false,"hidden":false,"merged":[[22,2,28,2],[29,2,30,2],[31,2,36,2],[37,2,45,2],[3,1,3,2],[5,0,5,8],[15,2,21,2],[7,2,13,2]],"flags":["formulas_cached_only"]}
[]
[]
[null,null,null,"E-Benefits Custom Questions"]
[]
[]
[" CUSTOM QUESTION LIST"]
["QID\n(Group ID)","Skip Logic Label","Question Text","Answer Choices \n(limited to 50 characters)","Skip to","Type (select from list)","Single or Multi","Required\nY/N","Special Instructions"]
[null,null,"Which of the following best describes your role in visiting this site today?   (Check all that apply)","Veteran","B","Radio button,  one-up vertical","Single","Y"]
[null,null,null,"Active duty","B"]
[null,null,null,"Wounded, injured, or ill service member","B"]
[null,null,null,"Family of a service member or veteran"]
[null,null,null,"Caregiver or delegate of a service member or veteran"]
[null,null,null,"Health Care team member for a service member or veteran"]
[null,null,null,"Other","A"]
[null,"A","Other Please Specify: Please tell us who you are.",null,null,"Text area,  no char limit","Single","N"]
[null,"B","Please check the conflict(s) in which you served.","World War II",null,"Checkbox,  one-up vertical","Multi","N"]
[null,null,null,"Korean Conflict"]
[null,null,null,"Vietnam Era"]
[null,null,null,"Persian Gulf War"]
[null,null,null,"Operation Enduring Freedom"]
[null,null,null,"Operation Iraqi Freedom"]
[null,null,null,"No conflict/war service"]
[null,null,"Please select your age range.","17 or under",null,"Radio button,  one-up vertical","Single","N"]
[null,null,null,"18-24"]
[null,null,null,"25-34"]
[null,null,null,"35-44"]
[null,null,null,"45-54"]
[null,null,null,"55-64"]
[null,null,null,"65+"]
[null,null,"Please select your gender:","Male",null,"Radio button,  one-up vertical","Single","N"]
[null,null,null,"Female"]
[null,null,"How frequently do you visit this site?","First time",null,"Radio button,  one-up vertical","Single","Y"]
[null,null,null,"Daily"]
[null,null,null,"About once a week"]
[null,null,null,"About once a month"]
[null,null,null,"About once or twice a year"]
[null,null,null,"Less frequently than once a year"]
[null,null,"What information were you primarily looking for today?","Financial",null,"Radio button,  one-up vertical","Single","Y"]
[null,null,null,"Education"]
[null,null,null,"Employment"]
[null,null,null,"Housing"]
[null,null,null,"Health"]
[null,null,null,"Burial"]
[null,null,null,"Benefits"]
[null,null,null,"Compensation"]
[null,null,null,"Other, please specify","A"]
[null,"A","Other, please specify: What information were you primarily looking for today? ",null,null,"Text area,  no char limit","Single","N"]

{"sheet":"Types","index":2,"n_rows":12,"n_cols":3,"rows_kept":12,"cut":false,"hidden":false,"merged":[],"flags":["formulas_cached_only"]}
["Types",null,"Instructions"]
["Text field,  <100 char",null,"Randomize"]
["Text area,  no char limit",null,"Shared"]
["Drop down,  select one",null,"OPS Group"]
["Radio button,  one-up vertical",null,"Matrix Group"]
["Radio button,  two-up vertical",null,"Rank Group"]
["Radio button,  three-up vertical",null,"Comparative Matrix Group"]
["Radio button,  scale, has don't know",null,"Skip Logic Group"]
["Radio button,  scale, no don't know",null,"Multiple Lists Group"]
["Checkbox,  one-up vertical",null,"Partitioned"]
["Checkbox,  two-up vertical"]
["Checkbox,  three-up vertical"]