{"text_format":"2","workbook":"xls","n_sheets":4,"sheets":["Guidelines","Current Model Qsts","Current Custom Qsts","Types"],"not_rendered":{"charts":0,"images":2,"macros":0,"external_links":1,"defined_names":16,"comments":1,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"run_cost":"one","rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900","formulas":"cached_only"}

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[]
[]
[]
[null,null,"Questionnaire Management Guidelines"]
[]
[null,null,"Goals:"]
[null,null,"\u0098","One consolidated document to track all model and CQ changes throughout the life of the project"]
[null,null,"\u0098","Questionnaire always matches the live survey"]
[null,null,"\u0098","Easy and error-free way to submit CQ changes"]
[null,null,"\u0098","All changes tracked and reflected in one document (DOT will help)"]
[]
[null,null,"Questionnaire Resources:"]
[]
[null,null,1,null,"Questionnaire Design and Approval Process"]
[null,null,2,null,"Question Grouping Rules"]
[null,null,3,null,"OPS vs. Skip Logic Decision for \"Other, Please Specify\""]
[null,null,4,null,"Model and Custom Question Checks_ SRA"]
[null,null,5,null,"Model and Custom Question Checks_ Team LeadManager"]
[null,null,6,null,"Model and Custom Question Checks_ DOT"]
[null,null,7,null,"Foreign Language Survey Instructions"]

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[]
["DOT Intranet"]
["MID:","V8U8EVwkVBMAB1htNJgAxA=="]
["Date:","2010-07-14"]
["Model questions utilize the ACSI methodology to determine scores and impacts"]
[null,"ELEMENTS (drivers of satisfaction)",null,"CUSTOMER SATISFACTION",null,"FUTURE BEHAVIORS"]
[]
[{"$nulls":5},"Organization Citizenship"]
[{"$nulls":5},"How likely are you to increase your participation in company activities as a result of information you have viewed on the Intranet? (1=Very Unlikely, 10=Very Likely)"]
[{"$nulls":5},"Please rate the degree to which you agree or disagree with the following statements. \n\nThis Intranet site facilitates collaboration among departments. (1=Strongly Disagree, 10=Strongly Agree)"]
[{"$nulls":5},"This Intranet site facilitates communication in this organization. (1=Strongly Disagree, 10=Strongly Agree)"]

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[{"$nulls":4},"red & strike-through:  DELETE"]
["DOT Intranet",null,null,null,"underlined & italicized: RE-ORDER"]
["MID:","V8U8EVwkVBMAB1htNJgAxA==",null,null,"pink: ADDITION"]
["Date:","2010-07-14",null,null,"blue + -->: REWORDING"]
[]
["DOT Intranet CUSTOM QUESTION LIST"]
["QID\n(Group ID)","Skip Logic Label","Question Text","Answer IDs\n (DOT ONLY)","Answer Choices \n(limited to 50 characters)","Skip to","Type (select from list)","Single or Multi","Required\nY/N","Special Instructions","CQ Label "]
["KFB08833",null,"In which department do you work?","Administrative","OST",null,"Radio button,  one-up vertical","Single","Y",null,"Department"]
[null,null,null,"Customer Service","FAA"]
[null,null,null,"Managerial ","FHWA"]
[null,null,null,"Research ","FMCSA"]
[null,null,null,"Other","FRA"]
[{"$nulls":4},"FTA"]
[{"$nulls":4},"MARAD"]
[{"$nulls":4},"NHTSA"]
[{"$nulls":4},"OIG"]
[{"$nulls":4},"PHMSA"]
[{"$nulls":4},"RITA"]
[{"$nulls":4},"SLSDC"]
[{"$nulls":4},"STB"]
[{"$nulls":4},"Other, please specify","A",null,null,null,"Skip Logic Group"]
["KFB08834","A","Please tell us in which department you work.",null,null,null,"Text area,  no char limit",null,"N","Skip Logic Group","OE_Department"]
["KFB08835",null,"How frequently do you visit the DOTnet site?","Daily","Daily",null,"Radio button,  one-up vertical","Single","Y",null,"Visit Frequency"]
[null,null,null,"Weekly","Weekly"]
[null,null,null,"Monthly","Monthly"]
[null,null,null,"Less often then Monthly","Less often then Monthly"]
["KFB08836",null,"Is DOTnet currently set as your browser homepage?","Yes\nNo","Yes",null,"Radio button,  one-up vertical","Single","Y",null,"Set as Homepage"]
[null,null,null,"Try this site again later\nTry another site\nCall customer service\nEmail\nGive up\nOther (please specify)","No"]
["KFB08837",null,"What is your main reason for visiting this Intranet site today?",null,"HR information",null,"Radio button,  one-up vertical","Single","Y",null,"Main Reason"]
[{"$nulls":4},"Download a document"]
[{"$nulls":4},"Contact information"]
[{"$nulls":4},"News & Events"]
[{"$nulls":4},"Other, please specify","A",null,null,null,"Skip Logic Group"]
["KFB08838","A","Please tell us your main reason for visiting the Intranet site.",null,null,null,"Text area,  no char limit",null,"N","Skip Logic Group","OE_Main Reason"]
["KFB08839",null,"Did you find what you were looking for?","Yes\nNo","Yes",null,"Radio button,  one-up vertical","Single","Y","Skip Logic Group","Did You Find"]
[null,null,null,"Try this site again later\nTry another site\nCall customer service\nEmail\nGive up\nOther (please specify)","No","A"]
[{"$nulls":4},"Still looking","A"]
["KFB08840","A","If you were not able to accomplish your goal, what will you do next?","Less than 30 minutes\n30 minutes - 1 hour\n1 - 2 hours\n2 hours or more\nDon't know","Try this site again later",null,"Radio button,  one-up vertical","Single","Y","Skip Logic Group","Do Next"]
[{"$nulls":4},"Call office"]
[{"$nulls":4},"Email"]
[{"$nulls":4},"Give up"]
[{"$nulls":4},"Other (please specify)"]
["KFB08871",null,"Please tell us what you will do next.",null,null,null,"Text area,  no char limit",null,"N","Skip Logic Group","OE_Do Next"]
["KFB08841",null,"Have you visited any of the following sections of the site?",null,"About DOT","A","Radio button,  one-up vertical","Single","Y",null,"Visited Sections"]
[{"$nulls":4},"Employee Services","B"]
[{"$nulls":4},"Work Tools","C"]
[{"$nulls":4},"News center","D"]
[{"$nulls":4},"I did not visit any of the sections listed"]
["KFB08842","A","What is your overall satisfaction with the \"About DOT\" section?",null,"1= Very dissatisfied",null,"Radio button,  scale, no don't know","Single","N","Skip Logic Group","About DOT"]
[{"$nulls":4},2]
[{"$nulls":4},3]
[{"$nulls":4},4]
[{"$nulls":4},5]
[{"$nulls":4},6]
[{"$nulls":4},7]
[{"$nulls":4},8]
[{"$nulls":4},9]
[{"$nulls":4},"Very satisfied=10"]
["KFB08843","B","What is your overall satisfaction with the \"Employee Services\" section?",null,"1= Very dissatisfied",null,"Radio button,  scale, no don't know","Single","N","Skip Logic Group","Employee Services"]
[{"$nulls":4},2]
[{"$nulls":4},3]
[{"$nulls":4},4]
[{"$nulls":4},5]
[{"$nulls":4},6]
[{"$nulls":4},7]
[{"$nulls":4},8]
[{"$nulls":4},9]
[{"$nulls":4},"Very satisfied=10"]
["KFB08844","C","What is your overall satisfaction with the \"Work Tools\" section?",null,"1= Very dissatisfied",null,"Radio button,  scale, no don't know","Single","N","Skip Logic Group","Work Tools"]
[{"$nulls":4},2]
[{"$nulls":4},3]
[{"$nulls":4},4]
[{"$nulls":4},5]
[{"$nulls":4},6]
[{"$nulls":4},7]
[{"$nulls":4},8]
[{"$nulls":4},9]
[{"$nulls":4},"Very satisfied=10"]
["KFB08845","D","What is your overall satisfaction with the \"News center\" section?",null,"1= Very dissatisfied",null,"Radio button,  scale, no don't know","Single","N","Skip Logic Group","News Center"]
[{"$nulls":4},2]
[{"$nulls":4},3]
[{"$nulls":4},4]
[{"$nulls":4},5]
[{"$nulls":4},6]
[{"$nulls":4},7]
[{"$nulls":4},8]
[{"$nulls":4},9]
[{"$nulls":4},"Very satisfied=10"]
["KFB08846",null,"Do you find the recent enhancements made to the DOTnet homepage to be:",null,"An improvement over the previous design",null,"Radio button,  one-up vertical","Single","Y","Skip Logic Group","Recent Enhancements"]
[{"$nulls":4},"On par with the previous design"]
[{"$nulls":4},"Inferior to the previous design","A"]
[{"$nulls":4},"Don’t know/Didn’t notice"]
["KFB08847","A","Please explain why you feel the design of the homepage is inferior to the previous one.",null,null,null,"Text area,  no char limit",null,"N","Skip Logic Group","OE_Inferior Design"]
["KFB08848",null,"By visiting the Intranet today, about how much time do you think you saved compared to the previous Intranet site? ",null,"Less than 30 minutes",null,"Radio button,  one-up vertical","Single","Y",null,"Time Saved"]
[{"$nulls":4},"30 minutes - 1 hour"]
[{"$nulls":4},"1 - 2 hours"]
[{"$nulls":4},"2 hours or more"]
[{"$nulls":4},"Don't know"]
["KFB08849",null,"What additional features or options would you most like to see added to this Intranet site?",null,null,null,"Text area,  no char limit",null,"N",null,"OE_Features or Options"]
["KFB08850",null,"How can we improve our Intranet site?",null,null,null,"Text area,  no char limit",null,"N",null,"OE_Improvements"]

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["Types",null,"Instructions"]
["Text field,  <100 char",null,"Randomize"]
["Text area,  no char limit",null,"Shared"]
["Drop down,  select one",null,"OPS Group"]
["Radio button,  one-up vertical",null,"Matrix Group"]
["Radio button,  two-up vertical",null,"Rank Group"]
["Radio button,  three-up vertical",null,"Comparative Matrix Group"]
["Radio button,  scale, has don't know",null,"Skip Logic Group"]
["Radio button,  scale, no don't know",null,"Multiple Lists Group"]
["Checkbox,  one-up vertical",null,"Anchor Answer Choice"]
["Checkbox,  two-up vertical",null,"Partitioned"]
["Checkbox,  three-up vertical",null,"Adjust Template/Style Sheet"]
[]
[]
["Please Select a Language",null,"Please Select"]
["Arabic - AR",null,"Yes"]
["Australia - AU",null,"No"]
["Belgium - BG",null,"Unsure (PLEASE SEE DOT)"]
["Brazil Portuguese - BP"]
["China - CH"]
["Chinese Traditional - CT"]
["Colombian - CO"]
["Croatian - CR"]
["Czech Republic - CZ"]
["Danish - DN"]
["Dutch - DU"]
["English - EN"]
["Farsi - FS"]
["French - FR"]
["French Canadian - FC"]
["Germany - GR"]
["Global English - GE"]
["Greek - GK"]
["Hungary - HU"]
["Italian - IT"]
["Japan - JP"]
["Korean - KR"]
["Malaysian English - MA"]
["Mandarin - MD"]
["Norwegian - NW"]
["Persian - PN"]
["Poland - PL"]
["Portuguese - PO"]
["Russia - RU"]
["South Africa - SA"]
["South Korean - SK"]
["Spanish - SP"]
["Spanish Original - SO"]
["Spanish Traditional - ST"]
["Swedish - SW"]
["Turkey - TR"]
["United Kingdom - UK"]
["Vietnamese - VT"]
["OTHER LANGUAGE (PLEASE SEE DOT)"]