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["Model Instance Name: "]
["Careers.State v2"]
["MID:","F4UZIQQdAYIh0goRocJk1g=="]
["Date:","2010-03-02"]
["Careers.State v2"]
["Model questions utilize the ACSI methodology to determine scores and impacts"]
[null,"ELEMENTS (drivers of satisfaction)",null,"CUSTOMER SATISFACTION",null,"FUTURE BEHAVIORS"]
[null,"Functionality (1=Poor, 10=Excellent, Don't Know)",null,"Satisfaction",null,"Recommend (1=Very Unlikely, 10=Very Likely)"]
[1,"Please rate the usefulness of the features provided on Careers.State.gov.",17,"What is your overall satisfaction with this site? \n(1=Very Dissatisfied, 10=Very Satisfied)",20,"How likely are you to recommend Careers.State.gov to someone else?"]
[2,"Please rate the convenience of the features on Careers.State.gov.",18,"How well does this site meet your expectations? \n(1=Falls Short, 10=Exceeds)",null,"Return (1=Very Unlikely, 10=Very Likely)"]
[3,"Please rate the variety of features on this Careers.State.gov.",19,"How does this site compare to your idea of an ideal website? \n(1=Not Very Close, 10=Very Close)",21,"How likely are you to return to Careers.State.gov?"]
[null,"Career Information (1=Poor, 10=Excellent, Don't Know)",null,null,null,"Primary Resource (1=Very Unlikely, 10=Very Likely)"]
[4,"Please rate how understandable career information is on Careers.State.gov.",null,null,22,"How likely are you to use Careers.State.gov as a primary resource for information about careers at the Department of State?"]
[5,"Please rate the level of detail of career information on Careers.State.gov.",null,null,null,"Online Participation (1=Very Unlikely, 10=Very Likely)"]
[6,"Please rate how well the career information provided answers to your questions.",null,null,23,"How likely are you to participate in an online discussion with this agency using chat, wikis, discussion boards, or blogs?"]
[null,"Look and Feel (1=Poor, 10=Excellent, Don't Know)",null,null,null,"Pursue a Career (1=Very Unlikely, 10=Very Likely)"]
[7,"Please rate the visual appeal of Careers.State.gov.",null,null,24,"How likely are you to pursue a career or student program with the U.S. Department of State? "]
[8,"Please rate the balance of graphics and text on Careers.State.gov."]
[9,"Please rate the readability of the pages on Careers.State.gov. "]
[null,"Navigation (1=Poor, 10=Excellent, Don't Know)"]
[10,"Please rate how well Careers.State.gov is organized."]
[11,"Please rate the options available for navigating Careers.State.gov."]
[12,"Please rate how well Careers.State.gov's layout helps you find what you are looking for."]
[13,"Please rate the number of clicks to get where you want on Careers.State.gov."]
[null,"Site Performance (1=Poor, 10=Excellent, Don't Know)"]
[14,"Please rate how quickly pages load on Careers.State.gov."]
[15,"Please rate the consistency of speed from page to page on Careers.State.gov."]
[16,"Please rate the ability to load pages without getting error messages on Careers.State.gov."]

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["Model Instance Name: ",null,null,"red & strike-through:  DELETE"]
["Careers.State v2",null,null,"underlined & italicized: RE-ORDER"]
["MID:","F4UZIQQdAYIh0goRocJk1g==",null,"pink: ADDITION"]
["Date:","2010-03-02",null,"blue + -->: REWORDING"]
[]
["Careers.State v2 CUSTOM QUESTION LIST"]
["QID\n(Group ID)","Skip Logic Label","Question Text","Answer Choices \n(limited to 50 characters)","Skip to","Type (select from list)","Single or Multi","Required\nY/N","Special Instructions","CQ Label"]
["KFB07748",null,"How frequently do you visit this site?","First time",null,"Radio button,  one-up vertical","Single","Y",null,"Visit Frequency"]
[null,null,null,"More than once a day"]
[null,null,null,"Daily"]
[null,null,null,"About once a week"]
[null,null,null,"About once a month"]
[null,null,null,"Every 6 months or less"]
["KFB07749",null,"How did you find out about this site? (select one)","Career Fairs",null,"Radio button,  two-up vertical","Single","Y",null,"Find Out"]
[null,null,null,"Diplomats in Residence"]
[null,null,null,"Other Department of State Employee"]
[null,null,null,"Friends, family, co-workers"]
[null,null,null,"Professors, teachers, career counselors"]
[null,null,null,"Search engines"]
[null,null,null,"USAJobs"]
[null,null,null,"College websites (i.e. school sites, NACElink, MonsterTrak)"]
[null,null,null,"Recruiters"]
[null,null,null,"E-mail"]
[null,null,null,"Online banner advertising or job posting (not on Careers.State.gov)"]
[null,null,null,"Press (i.e. radio, newspaper, TV)"]
[null,null,null,"Talent Network"]
[null,null,null,"Other"]
["KFB07750",null,"What information were you primarily looking for on the site today?","Obtain general career information",null,"Drop down,  select one","Single","Y","Skip Logic","Looking For"]
[null,null,null,"Foreign Service Officer information","A"]
[null,null,null,"Foreign Service Specialist information","B"]
[null,null,null,"Civil Service employment information","C"]
[null,null,null,"Student Programs","D"]
[null,null,null,"Foreign Service Officer Test"]
[null,null,null,"Foreign Service Oral Assessment"]
[null,null,null,"Iraq Jobs"]
[null,null,null,"Just Curious (saw video, advertisement banner, etc.)"]
[null,null,null,"None of the above"]
["KFB07751","A","What were you looking for within the Foreign Service Officer section?  (check all that apply)","General information about becoming a Foreign Service Officer",null,"Check box, one up vertical","Multi","Y","Skip Logic","FSO"]
[null,null,null,"Trying to decide which career track is right for me"]
[null,null,null,"I wanted to register/take the Foreign Service Officer test"]
[null,null,null,"Take the Oral Assessment"]
[null,null,null,"Get information about compensation and benefits"]
[null,null,null,"Get information about the Diplomacy Fellows Program"]
[null,null,null,"Information about other Foreign Service Officers"]
[null,null,null,"Other"]
["KFB07752","B","What were you looking for within the Foreign Service Specialist section?  (check all that apply)","General information about becoming a Foreign Service Specialist",null,"Check box, one up vertical","Multi","Y","Skip Logic","FSS"]
[null,null,null,"Trying to decide which career track is right for me"]
[null,null,null,"Determine if I qualify"]
[null,null,null,"Get information about compensation and benefits"]
[null,null,null,"Information about other Foreign Service Specialists"]
[null,null,null,"Other"]
["KFB07753","C","What were you looking for within the Civil Service Employment section?  (check all that apply)","General information about becoming a Civil Service employee",null,"Check box, one up vertical","Multi","Y","Skip Logic","Civil Service"]
[null,null,null,"Civil Service employment opportunities"]
[null,null,null,"Information about career and development training"]
[null,null,null,"Determine if I qualify"]
[null,null,null,"Get information about compensation and benefits"]
[null,null,null,"Information about other Civil Service employees"]
[null,null,null,"Other"]
["KFB07754","D","What were you looking for within Student Programs?  (check all that apply)","General information about the Student Programs",null,"Check box, one up vertical","Multi","Y","Skip Logic","Student Pgms"]
[null,null,null,"Find out which program is right for me"]
[null,null,null,"Get information about the Cooperative Education Program"]
[null,null,null,"Get information about the Council of American Ambassadors Fellowship"]
[null,null,null,"Get information about the Fascell Fellowship Program"]
[null,null,null,"Get information about the Stay-in-School Program"]
[null,null,null,"Get information about Student Internships"]
[null,null,null,"Get information about the Summer Clerical Programs"]
[null,null,null,"Get information about the Workforce Recruitment Program"]
[null,null,null,"Look at profiles of students who participated in the Student Programs"]
[null,null,null,"Other"]
["KFB07755",null,"Did you find the information you were looking for today?","Yes",null,"Drop down,  select one","Single","Y","Skip Logic","Did you find"]
[null,null,null,"No","A"]
["KFB07756","A","Please tell us what you could not find on the Careers.State.gov site today?",null,null,"Text area,  no char limit",null,"N","Skip Logic","OE_did not find"]
["KFB07757",null,"What did you interact with on the Careers.State homepage today?","Top navigation bar",null,"checkbox, one up vertical","Multi","Y",null,"Homepage"]
[null,null,null,"The \"Help Me Get Started\" dropdowns"]
[null,null,null,"Vertical career option links on the right"]
[null,null,null,"Did not visit the homepage today"]
[null,null,null,"Not sure"]
[null,null,null,"Other"]
["KFB07758",null,"Did you use the Careers.State search tool today?","Yes","A,B","Drop down, select one","Single","Y","Skip Logic","Search Usage"]
[null,null,null,"No"]
["KFB07759","A","Please rate how relevant the search results were to your needs.","1=Not relevant at all",null,"Radio button, scale, no don't know","Multi","Y","Skip Logic","Search Relevance"]
[null,null,null,2]
[null,null,null,3]
[null,null,null,4]
[null,null,null,5]
[null,null,null,6]
[null,null,null,7]
[null,null,null,8]
[null,null,null,9]
[null,null,null,"10=Very relevant"]
["KFB07760","B","Please tell us if there are any features that would have enhanced your experience with the search tool.",null,null,"Text area,  no char limit",null,"N","Skip Logic","OE_Search"]
["KFB07761",null,"Please tell us what you experienced while looking for information on the Careers.State.gov site today. (check all that apply).","It was not clear where to go to find the information I needed",null,"Checkbox,  one-up vertical","Multi","Y",null,"Site Experience"]
[null,null,null,"Links did not take me where I expected"]
[null,null,null,"There were too many links to choose from"]
[null,null,null,"I often felt lost on the site"]
[null,null,null,"The language used on the site was too technical"]
[null,null,null,"There was too much text/content to sort through"]
[null,null,null,"I did not have enough time to read all of the information"]
[null,null,null,"I experienced technical difficulties (e.g. broken links, error messages)"]
[null,null,null,"I could not navigate back to previous information"]
[null,null,null,"None of the above"]
["KFB07762",null,"Did you watch Secretary Clinton's popup video on the homepage?","Yes",null,"Drop down,  select one","Single","Y","Skip Logic","Clinton Video"]
[null,null,null,"No","A"]
["KFB07763","A","Please tell us why you did not watch Secretary Clinton's video.","I did not see this video",null,"Drop down,  select one","Single","Y","Skip Logic","Clinton_why didn't watch"]
[null,null,null,"Video did not pop-up"]
[null,null,null,"I had technical issues"]
[null,null,null,"I was not interested in watching it"]
[null,null,null,"Other, please specify","B"]
["KFB07764","B","Please specify your other reason for not watching Secretary Clinton's video.",null,null,"Text area,  no char limit",null,"N","Skip Logic","OE_Clinton Video"]
["KFB07765",null,"Which employee videos did you watch today?","Foreign Service Officer",null,"Checkbox,  one-up vertical","Multi","Y","Skip Logic","Employee Video"]
[null,null,null,"Foreign Service Specialist"]
[null,null,null,"Civil Service"]
[null,null,null,"Student Programs"]
[null,null,null,"I'm not sure which employee videos I watched"]
[null,null,null,"I did not watch any employee videos today","A"]
["KFB07766","A","Please tell us why you did not watch any employee videos.","I did not see any of these videos",null,"Drop down,  select one","Single","Y","Skip Logic","Employee_why didn't watch"]
[null,null,null,"I had technical issues"]
[null,null,null,"I was not interested in watching"]
[null,null,null,"Other, please specify","B"]
["KFB07767","B","Please specify your other reason for not watching any employee videos today.",null,null,"Text area,  no char limit",null,"N","Skip Logic","OE_Employee Video"]
["KFB07768",null,"How would you rate your familiarity with social media on the web?\nBookmark or tag website (i.e. Digg or Del.icio.us)","View and contribute often",null,"Dropdown (Select-one)","Single","N","Multiple List","SM_Tag"]
[null,null,null,"View often and contribute occasionally"]
[null,null,null,"View often but don’t contribute"]
[null,null,null,"View and contribute occasionally"]
[null,null,null,"View occasionally but don’t contribute"]
[null,null,null,"No familiarity"]
["KFB07769",null,"Online social networks (i.e. FaceBook, LinkedIn)","View and contribute often",null,"Dropdown (Select-one)","Single","N","Multiple List","SM_Social Networks"]
[null,null,null,"View often and contribute occasionally"]
[null,null,null,"View often but don’t contribute"]
[null,null,null,"View and contribute occasionally"]
[null,null,null,"View occasionally but don’t contribute"]
[null,null,null,"No familiarity"]
["KFB07770",null,"Comments, ratings, or reviews (i.e. Epinions)","View and contribute often",null,"Dropdown (Select-one)","Single","N","Multiple List","SM_Comments"]
[null,null,null,"View often and contribute occasionally"]
[null,null,null,"View often but don’t contribute"]
[null,null,null,"View and contribute occasionally"]
[null,null,null,"View occasionally but don’t contribute"]
[null,null,null,"No familiarity"]
["KFB07771",null,"Blogs or wikis","View and contribute often",null,"Dropdown (Select-one)","Single","N","Multiple List","SM_Blogs"]
[null,null,null,"View often and contribute occasionally"]
[null,null,null,"View often but don’t contribute"]
[null,null,null,"View and contribute occasionally"]
[null,null,null,"View occasionally but don’t contribute"]
[null,null,null,"No familiarity"]
["KFB07772",null,"Vodcasts or videos on the web (i.e. YouTube)","View and contribute often",null,"Dropdown (Select-one)","Single","N","Multiple List","SM_Videos"]
[null,null,null,"View often and contribute occasionally"]
[null,null,null,"View often but don’t contribute"]
[null,null,null,"View and contribute occasionally"]
[null,null,null,"View occasionally but don’t contribute"]
[null,null,null,"No familiarity"]
["KFB07773",null,"RSS feeds/Listservs","View and contribute often",null,"Dropdown (Select-one)","Single","N","Multiple List","SM_RSS"]
[null,null,null,"View often and contribute occasionally"]
[null,null,null,"View often but don’t contribute"]
[null,null,null,"View and contribute occasionally"]
[null,null,null,"View occasionally but don’t contribute"]
[null,null,null,"No familiarity"]
["KFB07774",null,"Microblog (i.e. Twitter)","View and contribute often",null,"Dropdown (Select-one)","Single","N","Multiple List","SM_Micro"]
[null,null,null,"View often and contribute occasionally"]
[null,null,null,"View often but don’t contribute"]
[null,null,null,"View and contribute occasionally"]
[null,null,null,"View occasionally but don’t contribute"]
[null,null,null,"No familiarity"]
["KFB07775",null,"How would you most like to interact with this site? (Please select all that apply)","Through discussion boards with recruiters or a DIR",null,"Checkbox,  one-up vertical","Multi","N","OPS Group","SM_Preferred"]
[null,null,null,"Through discussion boards with current employees/interns"]
[null,null,null,"Live chats/webinars/discussions on the Careers.State.gov site"]
[null,null,null,"In social networks"]
[null,null,null,"Watching Vodcasts or video"]
[null,null,null,"Receiving newsletters/email updates"]
[null,null,null,"Subscribing to RSS feeds"]
[null,null,null,"Tag pages"]
[null,null,null,"Reading blogs"]
[null,null,null,"Adding a widget or gadget to my personalized page"]
[null,null,null,"Following a microblog"]
[null,null,null,"Other (please specify)","A"]
["KFB07776","A","Other social media interaction",null,null,"Text field,  <100 char","Single","N","OPS Group","OE_Preferred SM"]
["KFB07777",null,"The U.S. Dept of State is currently providing information through several social media channels.  Please tells us which, if any, you have viewed/contributed to in the last 3 months?","Dept. of State Blog",null,"Checkbox,  one-up vertical","Multi","N",null,"SM interaction"]
[null,null,null,"Facebook (Careers In Foreign Affairs page)"]
[null,null,null,"Careers in Diplomacy Group on LinkedIn"]
[null,null,null,"Following DOScareers on Twitter"]
[null,null,null,"Dept. of State YouTube videos"]
["KFB07778",null,"Please tell us if there are any improvements that you feel should be made to the Careers.State.gov site.",null,null,"Text area,  no char limit",null,"N",null,"Improvement"]