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[]
[]
[]
[null,null,"Questionnaire Management Guidelines"]
[]
[null,null,"Goals:"]
[null,null,"\u0098","One consolidated document to track all model and CQ changes throughout the life of the project"]
[null,null,"\u0098","Questionnaire always matches the live survey"]
[null,null,"\u0098","Easy and error-free way to submit CQ changes"]
[null,null,"\u0098","All changes tracked and reflected in one document (DOT will help)"]
[]
[null,null,"Basic rules:"]
[]
[null,null,1,"This questionnaire has to match the live survey "]
[null,null,2,"All changes to the live measure need to be tracked and archived in one document"]
[null,null,3,"All CQ change requests has to be submitted using this documents"]
[]
[{"$nulls":4},"SRA: ","1) marks up changes and submits the entire document to DOT"]
[]
[{"$nulls":4},"DOT: ","1) archives change request on separate tab"]
[{"$nulls":5},"2) implement changes "]
[{"$nulls":5},"3) updates the document to reflect all implemented changes in the \"clean\" questionnaire - SRA can send to the client and use for future CQ changes"]
[]
[null,null,4,"DOT will safeguard correct formats - your next CQ changes have to be submitted using one survey document with appropriate color-coding"]

{"sheet":"Model Qsts (2-3-09)","index":1,"n_rows":36,"n_cols":6,"rows_kept":36,"cut":false,"hidden":false,"merged":[[5,0,5,5],[4,0,4,1],[3,1,3,2],[6,0,6,5]],"flags":["formulas_cached_only"]}
["Model Instance Name: "]
["DoD Air Force"]
["MID:","xx"]
["Date:","2009-02-03"]
[]
["DoD Air Force MODEL QUESTION LIST"]
["Model questions utilize the ACSI methodology to determine scores and impacts"]
[null,"ELEMENTS (drivers of satisfaction)",null,"CUSTOMER SATISFACTION",null,"FUTURE BEHAVIORS"]
[null,"NOTE: All questions under each element are required.\nElement questions are partitioned among surveys.",null,"Satisfaction questions are required.\nSatisfaction questions appear on all surveys.",null,"Future behaviors may be modified based on your site's objectives.\nFuture behavior questions appear on all surveys."]
[null,"REQUIRED ELEMENTS (common to all websites)"]
[null,"Content (1=Poor, 10=Excellent, Don't Know)",null,"Satisfaction (1=Poor, 10=Excellent)",null,"Likelihood to Return (1=Not Very Likely, 10=Very Likely)"]
[1,"Please rate the accuracy of information on this site.",21,"What is your overall satisfaction with this site?",24,"How likely are you to return to this site?"]
[2,"Please rate the quality of information on this site.",22,"How well does this site meet your expectations?",null,"Recommend (1=Not Very Likely, 10=Very Likely)"]
[3,"Please rate the freshness of content on this site.",23,"How does this site compare to your idea of an ideal website?",25,"How likely are you to recommend this site to someone else?"]
[null,"Functionality (1=Poor, 10=Excellent, Don't Know)",null,null,null,"Primary Resource (1=Not Very Likely, 10=Very Likely)"]
[4,"Please rate the usefulness of the features provided on this site.",null,null,26,"How likely are you to use this site as your primary resource for gathering official Air Force information?"]
[5,"Please rate the convenience of the features on this site."]
[6,"Please rate the variety of features on this site."]
[null,"Look and Feel (1=Poor, 10=Excellent, Don't Know)"]
[7,"Please rate the visual appeal of this site."]
[8,"Please rate the balance of graphics and text on this site."]
[9,"Please rate the readability of the pages on this site. "]
[null,"Navigation (1=Poor, 10=Excellent, Don't Know)"]
[10,"Please rate how well the site is organized."]
[11,"Please rate the options that are available for you to navigate on this site."]
[12,"Please rate how well the site layout helps you find what you are looking for."]
[13,"Please rate the number of clicks to get where you want on this site."]
[null,"Search (1=Poor, 10=Excellent, Don't Know)"]
[14,"Please rate the relevance of search results on this site."]
[15,"Please rate the organization of search results on this site."]
[16,"Please rate how well the search results help you decide what to select. "]
[17,"Please rate how well the search feature helps you to narrow the results to find what you want."]
[null,"Site Performance (1=Poor, 10=Excellent, Don't Know)"]
[18,"Please rate how quickly pages load on this site."]
[19,"Please rate the consistency of speed from page to page on this site."]
[20,"Please rate the ability to load pages without getting error messages on this site."]

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["Model Instance Name: ",null,null,"red & strike-through:  DELETE"]
["DoD Air Force",null,null,"underlined & italicized: RE-ORDER"]
["MID: xx",null,null,"pink: ADDITION"]
["Date:","2009-02-03",null,"blue + -->: REWORDING"]
[null,null,null,"violet (bold): SKIP-LOGIC"]
["DoD Air Force CUSTOM QUESTION LIST"]
["QID","Skip Logic Label","Question Text","Answer Choices \n(limited to 50 characters)","Type (select from list)","Single \nor \nMulti","Required\nY/N"]
[null,null,"How frequently do you visit this site?","First time","Dropdown (Select-one)","Single ","Y"]
[null,null,null,"Daily"]
[null,null,null,"Weekly"]
[null,null,null,"Monthly"]
[null,null,null,"Every 2 months or less often"]
[null,null,"What best describes your role when visiting this site?","Military Member","Checkbox One Up Vertical","Single","Y"]
[null,null,null,"Retired Military/Military Veteran"]
[null,null,null,"DoD contractor"]
[null,null,null,"DoD Civilian"]
[null,null,null,"Military Family Member"]
[null,null,null,"General Public"]
[null,null,null,"Congress"]
[null,null,null,"News/Media"]
[null,null,null,"Non U.S. Government Affiliated Civilian"]
[null,null,null,"International Audience"]
[null,null,null,"Other, please specify:"]
[null,null,"Other role",null,"Open-ended",null,"N"]
[null,null,"Which area of the site are you primarily visiting today?","News","Checkbox One Up Vertical","Single","Y"]
[null,null,null,"TV"]
[null,null,null,"Radio"]
[null,null,null,"Photos"]
[null,null,null,"Videos"]
[null,null,null,"Art"]
[null,null,null,"Letters"]
[null,null,null,"Library"]
[null,null,null,"Careers"]
[null,null,null,"Heritage"]
[null,null,null,"Websites"]
[null,null,null,"Subscribe"]
[null,null,null,"Questions"]
[null,null,null,"Contact Us"]
[null,null,null,"Publications"]
[null,null,null,"Podcasts and RSS feeds"]
[null,null,null,"Biographies"]
[null,null,null,"Features"]
[null,null,null,"AF Senior Leadership"]
[null,null,null,"Commentary"]
[null,null,null,"Fact Sheets"]
[null,null,null,"Announcements"]
[null,null,null,"Airman Magazine"]
[null,null,null,"Other, please specify:"]
[null,null,"Other area",null,"Open-ended",null,"N"]
[null,null,"What is your primary reason for visiting this site today?","Read the news articles","Checkbox One Up Vertical","Single","Y"]
[null,null,null,"Read the latest press releases"]
[null,null,null,"Watch TV broadcasts"]
[null,null,null,"Listen to the radio broadcasts"]
[null,null,null,"Look at arts/images"]
[null,null,null,"Read letters"]
[null,null,null,"Look at photos"]
[null,null,null,"View top story clips or videos"]
[null,null,null,"Find magazines/journals"]
[null,null,null,"Search for jobs/careers"]
[null,null,null,"Find publication of interest"]
[null,null,null,"Read heritage highlights/news"]
[null,null,null,"Get answers to questions"]
[null,null,null,"Sign up for email news feeds"]
[null,null,null,"Get RSS news feeds"]
[null,null,null,"Look up podcasts"]
[null,null,null,"Just browsing"]
[null,null,null,"Other, please specify:"]
[null,null,"Other reason",null,"Open-ended",null,"N"]
[null,null,"What method are you using to find the information on this site?","Site's search feature","Dropdown (Select-one)","Single ","Y"]
[null,null,null,"Advanced search"]
[null,null,null,"Links in the page"]
[null,null,null,"Top navigation bar"]
[null,null,null,"Right navigation bar"]
[null,null,null,"Just navigating thru the web pages"]
[null,null,null,"Other"]
[null,null,"Did you find what you were looking for?","Yes","Checkbox One Up Vertical","Single","Y"]
[null,null,null,"Partially"]
[null,null,null,"Still looking"]
[null,null,null,"No, please specify:"]
[null,null,"Information not found",null,"Open-ended",null,"N"]
[null,null,"Do you use an RSS news reader?","Yes","Dropdown (Select-one)","Single","Y"]
[null,null,null,"No"]
[null,null,null,"Not sure"]
[null,null,"Do you review Airman Magazine electronically only?","Yes","Dropdown (Select-one)","Single","Y"]
[null,null,null,"No"]
[null,null,null,"Not sure"]
[null,null,"Do you use social media sites such as Blogging, MySpace, Facebook, etc.?","Yes","Dropdown (Select-one)","Single","Y"]
[null,null,null,"No"]
[null,null,null,"Not sure"]
[null,null,"What other features or information would you like to see on this site?",null,"Open-ended",null,"N"]
[null,null,"If you could make one improvement to this site, what would it be?",null,"Open-ended",null,"N"]
[null,null,"Where are you located?","Deployed location","Dropdown (Select-one)","Single ","N"]
[null,null,null,"Stateside military base"]
[null,null,null,"Overseas military base"]
[null,null,null,"Outside of U.S."]
[null,null,"Please select the category that includes your age.","17 and under","Dropdown (Select-one)","Single ","N"]
[null,null,null,"18 - 24"]
[null,null,null,"25 - 34"]
[null,null,null,"35 - 44"]
[null,null,null,"45 - 54"]
[null,null,null,"55 - 64"]
[null,null,null,"65 and over"]
[null,null,null,"I prefer not to respond"]

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["Model Instance Name: ",null,null,"red & strike-through:  DELETE"]
[null,null,null,"underlined & italicized: RE-ORDER"]
[null,null,null,"pink: ADDITION"]
["Date:","2008-06-25",null,"blue + -->: REWORDING"]
[null,null,null,"violet (bold): SKIP-LOGIC"]
[" CUSTOM QUESTION LIST"]
["QID","Skip Logic Label","Question Text","Answer Choices \n(limited to 50 characters)","Type (select from list)","Single or Multi","Required\nY/N"]
["CQ0004444",null,"How frequently do you visit this site?","Daily","Dropdown (Select-one)","Single","Y",{"$nulls":6},"Types"]
[null,null,null,"2-3 times a week --> Two to three times per week",{"$nulls":9},"Open-ended"]
[null,null,null,"About once a month",{"$nulls":9},"Text Field – limited to 100 characters"]
[null,null,null,"Every few months",{"$nulls":9},"Text Area – no character limit"]
[null,null,null,"Every 6 months or less often",{"$nulls":9},"Dropdown (Select-one)"]
[null,null,null,"This is my first time visiting this site",{"$nulls":9},"Radio Button One Up Vertical"]
["CQ0004444",null,"Are you a registered user on this site?","I am registered\n","Radio Button One Up Vertical","Single","Y",{"$nulls":6},"Radio Button Two Up Vertical"]
[null,null,null,"I am not registered, and do not intend to (go to A)",{"$nulls":9},"Radio Button Three Up Vertical"]
[null,null,null,"I am not registered, but intend to register during my visit today",{"$nulls":9},"Radio Button Scale Has Don’t Know"]
[null,"A","Please explain why you do not intend to register?  ",null,"Open-ended",null,"N",{"$nulls":6},"Radio Button Scale No Don’t Know"]
["CQ0004444",null,"Which best describes your primary role?","Registered project architect","Radio Button One Up Vertical","Single","Y",{"$nulls":6},"Checkbox One Up Vertical"]
[null,null,null,"Project designer",{"$nulls":9},"Checkbox Two Up Vertical"]
[null,null,null,"Unregistered architect",{"$nulls":9},"Checkbox Three Up Vertical"]
[null,null,null,"Contractor",{"$nulls":9},"Select-multiple Show Two"]
[null,null,null,"Sub-contractor",{"$nulls":9},"Select-multiple Show Three"]
[null,null,null,"General consumer",{"$nulls":9},"Select-multiple Show Four"]
[null,null,null,"Other (please specify)"]
["CQ0004444",null,"What best describes your primary reason for visiting the site today?","Researching products for possible inclusion in a design (go to A)","Radio Button One Up Vertical","Single","Y"]
[null,null,null,"Gathering information on a product or manufacturer specified in a design (go to B)"]
[null,null,null,"Other (please specify)"]
[null,"A","What type of information were you looking for when researching products for the possible inclusion in a design?  ","CAD","Checkbox One Up Vertical","Multi","Y"]
[null,null,null,"Spec"]
[null,null,null,"3D models"]
[null,null,null,"Green information"]
[null,null,null,"Product application"]
[null,null,null,"Manufacturer's contacts"]
[null,null,null,"Cost"]
[null,null,null,"Other (please specify)"]
[null,"B","What type of information were you looking for when researching products for the possible inclusion in a design?  ","CAD","Checkbox One Up Vertical","Multi","Y"]
[null,null,null,"Spec"]
[null,null,null,"3D models"]
[null,null,null,"Green information"]
[null,null,null,"Product application"]
[null,null,null,"Manufacturer's contacts"]
[null,null,null,"Cost"]
[null,null,null,"Other (please specify)"]
["CQ0004444",null,"How were you primarily seeking information on sweets.com?","Search by keyword feature","Radio Button One Up Vertical","Single","Y"]
[null,null,null,"Browse by master format feature"]
[null,null,null,"Other (please specify)"]
["CQ0004444",null,"Were you able to find what you were looking for today?","Yes","Radio Button One Up Vertical","Single","Y"]
[null,null,null,"No (go to A then B)"]
[null,null,null,"Not sure (go to C then D)"]
[null,"A","Why were you not able to find what you were looking for? ","I could not find the manufacturer I was looking for","Radio Button One Up Vertical","Single","Y"]
[null,null,null,"I could not find the product I was looking for"]
[null,null,null,"I haven’t completed my search on sweets.com yet"]
[null,null,null,"The search results did not appear relevant"]
[null,null,null,"Other (please specify)"]
[null,"B","Since you could not find what you were looking for, what do you plan to do next? ","Continue looking for the information at this site","Dropdown (Select-one)","Single","Y"]
[null,null,null,"Call Sweets.com customer service "]
[null,null,null,"E-mail Sweets.com customer service "]
[null,null,null,"Return to this site later and try again"]
[null,null,null,"Conduct a new internet search "]
[null,null,null,"Visit other building product sites (go to E)"]
[null,null,null,"Other (please specify)"]
[null,"C","Why were you not sure?","I haven’t completed my search on sweets.com yet","Radio Button One Up Vertical","Single","Y"]
[null,null,null,"I am not sure how to find the product I am looking for"]
[null,null,null,"Could not find the product I was looking for under the division it should be listed in"]
[null,null,null,"The search results did not appear relevant"]
[null,null,null,"Other (please specify)"]
[null,"D","Since you were not sure, what do you plan to do next? ","Continue looking for the information at this site","Dropdown (Select-one)","Single","Y"]
[null,null,null,"Call Sweets.com customer service "]
[null,null,null,"E-mail Sweets.com customer service "]
[null,null,null,"Return to this site later and try again"]
[null,null,null,"Conduct a new internet search "]
[null,null,null,"Visit other building product sites (go to F)"]
[null,null,null,"Other (please specify)"]
[null,"E","What other site(s) do you plan to visit?  ",null,"Open-ended",null,"N"]
[null,"F","What other site(s) do you plan to visit?  ",null,"Open-ended",null,"N"]
["CQ0004444",null,"What other sources do you use to search for construction product information?","Google","Checkbox One Up Vertical","Multi","Y"]
[null,null,null,"Other search engine (i.e.: Yahoo!, Teoma, Dogpile, etc.)"]
[null,null,null,"Reed First Source"]
[null,null,null,"4specs"]
[null,null,null,"Arcat"]
[null,null,null,"Manufacturers websites"]
[null,null,null,"Sweets catalog"]
[null,null,null,"Other (please specify)"]