{"text_format":"2","workbook":"xls","n_sheets":3,"sheets":["Current Model Qsts","Current Custom Qsts","Types"],"not_rendered":{"charts":0,"images":0,"macros":0,"external_links":1,"defined_names":10,"comments":1,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"run_cost":"one","rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900","formulas":"cached_only"}

{"sheet":"Current Model Qsts","index":0,"n_rows":27,"n_cols":6,"rows_kept":27,"cut":false,"hidden":true,"merged":[[3,1,3,2],[4,0,4,5]],"flags":["formulas_cached_only"]}
["Model Instance Name: "]
["FTC OnGuardOnline"]
["MID:","Existing Measure - Please fill in; New Measure - DOT will fill in"]
["Date:","2009-08-13"]
["Model questions utilize the ACSI methodology to determine scores and impacts"]
[null,"ELEMENTS (drivers of satisfaction)",null,"CUSTOMER SATISFACTION",null,"FUTURE BEHAVIORS"]
[]
[null,"Site Information (1=Poor, 10=Excellent, Don't Know)",null,"Satisfaction (1=Very dissatisfied, 10=Very satisfied)",null,"Likelihood to Return (1=Not Very Likely, 10=Very Likely)"]
[1,"Please rate the thoroughness of information on this site.",23,"What is your overall satisfaction with this site?",26,"How likely are you to return to this site?"]
[2,"Please rate how understandable the information is on this site.",24,"How well does this site meet your expectations?",null,"Recommend (1=Not Very Likely, 10=Very Likely)"]
[3,"Please rate how well the information provides answers to your questions.",25,"How does this site compare to your idea of an ideal website?",27,"How likely are you to recommend this site to someone else?"]
[null,"Functionality (1=Poor, 10=Excellent, Don't Know)",null,null,28,"Primary Resource (1=Not Very Likely, 10=Very Likely)"]
[4,"Please rate the usefulness of the features provided on this site.",null,null,null,"How likely are you to use this site as your primary resource for obtaining information about online security?"]
[5,"Please rate the convenience of the features on this site."]
[6,"Please rate the variety of features on this site."]
[null,"Look and Feel (1=Poor, 10=Excellent, Don't Know)"]
[7,"Please rate the visual appeal of this site."]
[8,"Please rate the balance of graphics and text on this site."]
[9,"Please rate the ease of reading pages on this site. "]
[null,"Navigation (1=Poor, 10=Excellent, Don't Know)"]
[10,"Please rate how well the site is organized."]
[11,"Please rate the options available for navigating this site."]
[12,"Please rate how well the site layout helps you find what you are looking for."]
[null,"Site Performance (1=Poor, 10=Excellent, Don't Know)"]
[14,"Please rate how quickly pages load on this site."]
[15,"Please rate the consistency of speed from page to page on this site."]
[16,"Please rate the ability to load pages without getting error messages on this site."]

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["Model Instance Name: ",null,null,"red & strike-through:  DELETE"]
["FTC OnGuardOnline",null,null,"underlined & italicized: RE-ORDER"]
["MID: Existing Measure - Please fill in; New Measure - DOT will fill in",null,null,"pink: ADDITION"]
["Date:","2009-08-13",null,"blue + -->: REWORDING"]
[]
["FTC OnGuardOnline CUSTOM QUESTION LIST"]
["QID\n(Group ID)","Skip Logic Label","Question Text","Answer Choices \n(limited to 50 characters)","Skip to","Type (select from list)","Single or Multi","Required\nY/N","Special Instructions","CQ Label "]
[null,null,"What topic brought you to the site today?","Identity theft",null,"Checkbox,  one-up vertical","Multi","Y","OPS Group"]
[null,null,null,"Social networking "]
[null,null,null,"Wireless security"]
[null,null,null,"Phishing"]
[null,null,null,"Kid's privacy"]
[null,null,null,"Email/Internet Scams"]
[null,null,null,"Laptop security"]
[null,null,null,"General tips and information"]
[null,null,null,"Other, please specify","A"]
[null,"A","Please tell us what specifically what topic you were researching.",null,null,"Text area,  no char limit",null,"N","OPS Group"]
[null,null,"Did the site help you do what you wanted today?","Yes",null,"Radio button,  one-up vertical","Single","Y","Skip Logic Group"]
[null,null,null,"No","C"]
[null,null,null,"Partially","C"]
[null,"C","If you were not able to do what you wanted, what were you trying to do? ",null,null,"Text area,  no char limit",null,"N","Skip Logic Group"]
[null,null,"How old are you?","Under 18",null,"Radio button,  one-up vertical","Single","N"]
[null,null,null,"18-24"]
[null,null,null,"25-34"]
[null,null,null,"35-44"]
[null,null,null,"45-54"]
[null,null,null,"55-64"]
[null,null,null,"65-74"]
[null,null,null,"75 and up"]
[null,null,"Choose the statement that best describes your use of the Internet and related technologies:","I use the Internet extensively and am eager to adopt new technologies.",null,"Radio button,  one-up vertical","Single","Y"]
[null,null,null,"I use the Internet frequently and may adopt new technologies."]
[null,null,null,"I use the Internet frequently but only for specific tasks."]
[null,null,null,"I use the Internet infrequently."]
[null,null,null,"I am still learning to use the Internet."]
[null,null,"How did you learn about OnGuardOnline?","Found through a search engine (Google, Yahoo, MSN, etc)",null,"Checkbox,  one-up vertical","Multi","Y","OPS Group"]
[null,null,null,"Referred by another website or link"]
[null,null,null,"Referred by a friend or family member"]
[null,null,null,"News source (magazine/newspaper/radio/television)"]
[null,null,null,"Prior visit to the site"]
[null,null,null,"Other, please specify","A"]
[null,"A","Please tell us specifically how you learned about OnGuardOnline.",null,null,"Text area,  no char limit","Single","N","OPS Group"]
[null,null,"Did you learn something on this site that might change your online behavior in the future?","Yes",null,"Radio button,  one-up vertical","Single","Y"]
[null,null,null,"No"]
[null,null,null,"Maybe"]
[null,null,"If you could make one improvement to the site, what would it be?",null,null,"Text area,  no char limit",null,"N"]

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["Types",null,"Instructions"]
["Text field,  <100 char",null,"Randomize"]
["Text area,  no char limit",null,"Shared"]
["Drop down,  select one",null,"OPS Group"]
["Radio button,  one-up vertical",null,"Matrix Group"]
["Radio button,  two-up vertical",null,"Rank Group"]
["Radio button,  three-up vertical",null,"Comparative Matrix Group"]
["Radio button,  scale, has don't know",null,"Skip Logic Group"]
["Radio button,  scale, no don't know",null,"Multiple Lists Group"]
["Checkbox,  one-up vertical",null,"Partitioned"]
["Checkbox,  two-up vertical"]
["Checkbox,  three-up vertical"]