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[]
[]
[]
[null,null,"Questionnaire Management Guidelines"]
[]
[null,null,"Goals:"]
[null,null,"\u0098","One consolidated document to track all model and CQ changes throughout the life of the project"]
[null,null,"\u0098","Questionnaire always matches the live survey"]
[null,null,"\u0098","Easy and error-free way to submit CQ changes"]
[null,null,"\u0098","All changes tracked and reflected in one document (DOT will help)"]
[]
[null,null,"Questionnaire Resources:"]
[]
[null,null,1,null,"Questionnaire Design and Approval Process"]
[null,null,2,null,"Question Grouping Rules"]
[null,null,3,null,"OPS vs. Skip Logic Decision for \"Other, Please Specify\""]
[null,null,4,null,"Model and Custom Question Checks_ SRA"]
[null,null,5,null,"Model and Custom Question Checks_ Team LeadManager"]
[null,null,6,null,"Model and Custom Question Checks_ DOT"]
[null,null,7,null,"Foreign Language Survey Instructions"]

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["Model Instance Name: "]
["IRS Transcript Survey"]
["MID: 9E9R5NIxRMc5h88FsMRV1g=="]
["Date: 3/12/12"]
["Welcome and Thank You Text"]
[]
[]
[null,"Directions:"]
[null,"This welcome text is shown at the top of the questionnaire window and the thank you text at the bottom. This is a good place to mention the site/company/agency name so the visitor knows whom they are taking the survey for.  Feel free to modify the standard Welcome text shown in the box below."]
[{"$nulls":5},"Examples"]
[{"$nulls":5},"Welcome Text Example"]
[]
[]
[]
[]
[null,"Welcome Text"]
[]
[null,"Thank you for visiting the IRS.gov website. This survey is conducted by ForeSee on behalf of the Internal Revenue Service. Your opinions will help the IRS provide the types of information and services that you need and want. \n\nYour answers to the survey are strictly confidential and will remain anonymous. The IRS receives only compiled data, which does not allow for the identification of any individual. The IRS is committed to protecting your privacy as you take this survey, and whenever you visit the IRS website.\n\nPlease do NOT provide any personal identification information such as your Name, Social Security Number, Taxpayer Identification Number, Telephone Number, E-Mail Address, or Street Address in the \"comments\" sections of this questionnaire. The IRS is NOT able to respond to tax or personal related inquiries that are submitted through this survey."]
{"$rows_empty":18}
[{"$nulls":5},"Thank You Text Example"]
[]
[null,"Thank You Text"]
[]
[null,"Thank you very much for completing this survey. All answers and comments will be used by the IRS to help serve you better.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]
[null,"Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.","Thank you for taking our survey - and for helping us serve you better. <p>Please note you will not receive a response from us based on your survey comments.  If you would like us to contact you about your feedback, please visit the Contact Us section of our web site."]

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["Model Instance Name: "]
["IRS Transcript Survey"]
["MID: 9E9R5NIxRMc5h88FsMRV1g=="]
["Partitioned (Y/N)? N"]
["Date: 3/12/12"]
["IRS Transcript Survey"]
["Model questions utilize the ACSI methodology to determine scores and impacts"]
[null,"MQ Label","CUSTOMER SATISFACTION"]
[null,null,"Satisfaction"]
[null,"Satisfaction - Overall","What is your overall satisfaction with the transcript ordering process? \n(1=Very Dissatisfied, 10=Very Satisfied)"]
[null,"Satisfaction - Expectations","How well does the transcript ordering process meet your expectations? \n(1=Falls Short, 10=Exceeds)"]
[null,"Satisfaction - Ideal","How does the IRS transcript ordering process compare to your idea of an ideal ordering process? \n(1=Not Very Close, 10=Very Close)"]

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["Model Instance Name: ",null,null,null,"red & strike-through:  DELETE"]
["IRS Transcript Survey",null,null,null,"underlined & italicized: RE-ORDER"]
["MID: 9E9R5NIxRMc5h88FsMRV1g==",null,null,null,"pink: ADDITION"]
["Date: 3/12/12",null,null,null,"blue + -->: REWORDING"]
["IRS Transcript Survey CUSTOM QUESTION LIST"]
["QID","Skip Logic Label","Question Text","AnswerIDs (DOT)","Answer Choices \n(limited to 50 characters)","Skip to","Type (select from list)","Single or Multi","Required\nY/N","Special Instructions","CQ Label"]
["MMW2043",null,"What type of transcript did you order today? ","MMW2043A01","Tax return",null,"Radio button,  one-up vertical","S","Y",null,"Type"]
[null,null,null,"MMW2043A02","Tax account transcript"]
["MMW2044",null,"Why did you order a transcript today? ","MMW2044A01","For my accountant/financial advisor",null,"Radio button,  one-up vertical","S","Y","Skip Logic Group","Purpose"]
[null,null,null,"MMW2044A02","For a lender/financial institution for a mortgage"]
[null,null,null,"MMW2044A03","For a government agency"]
[null,null,null,"MMW2044A04","For a student loan request"]
[null,null,null,"MMW2044A05","For my own records"]
[null,null,null,"MMW2044A06","Other","A"]
["MMW2045","A","If other, please explain:",null,null,null,"Text area,  no char limit",null,"N",null,"Other purpose"]
["MMW2046",null,"How easy was the ordering process? ","MMW2046A01","Very easy",null,"Radio button,  one-up vertical","S","Y","Skip Logic Group","Ordering process"]
[null,null,null,"MMW2046A02","Somewhat easy"]
[null,null,null,"MMW2046A03","Somewhat difficult"]
[null,null,null,"MMW2046A04","Very difficult"]
[null,null,null,"MMW2046A05","I did not order a transcript at this time","A"]
["MMW2047","A","If you did not order a transcript at this time, please explain: ",null,null,null,"Text area,  no char limit",null,"N",null,"Why not order"]
["MMW2048",null,"Was the information/explanation about transcripts and how to order them useful? ","MMW2048A01","Yes",null,"Radio button,  one-up vertical","S","Y","Skip Logic Group","Useful Info"]
[null,null,null,"MMW2048A02","No","A"]
[null,null,null,"MMW2048A03","Somewhat","A"]
["MMW2049","A","If no or somewhat, please explain:",null,null,null,"Text area,  no char limit",null,"N",null,"Not useful info"]
["MMW2050",null,"Did you order transcripts before?","MMW2050A01","Yes","A","Radio button,  one-up vertical","S","Y","Skip Logic Group","Ordered before"]
[null,null,null,"MMW2050A02","No"]
["MMW2051","A","If yes, how many times have you ordered transcripts before?","MMW2051A01","This is my first time",null,"Radio button,  one-up vertical","S","Y",null,"Times ordered"]
[null,null,null,"MMW2051A02","Once or twice"]
[null,null,null,"MMW2051A03","Three or more times"]
[null,null,null,"MMW2051A04","Don’t know/can't remember"]
["MMW2052",null,"How can we further improve this application to better serve your needs in the future?",null,null,null,"Text area,  no char limit",null,"Y",null,"Improve"]

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["Holiday 2010 Custom Question Setup",null,null,null,"red & strike-through:  DELETE"]
[{"$nulls":4},"underlined & italicized: RE-ORDER"]
["YOU MUST KEEP THE CQ LABELS AS THEY ARE LABELED BELOW",null,null,null,"pink: ADDITION"]
[{"$nulls":4},"blue + -->: REWORDING"]
[]
[" CUSTOM QUESTION LIST"]
["QID\n(Group ID)","Skip Logic Label","Question Text","Answer IDs\n (DOT ONLY)","Answer Choices \n(limited to 50 characters)","Skip to","Type (select from list)","Single or Multi","Required\nY/N","Special Instructions","CQ Label "]
["Generic \"spend\" intention for benchmarking and to compare to 2008, 2009 and 2010",null,"Do you expect to spend more or less online during the 2010 holiday season compared to 2009?",null,"A lot more",null,"Drop down,  select one","Single","Y",null,"H2010 - Generic Spend "]
[{"$nulls":4},"A little more"]
[{"$nulls":4},"I expect to spend about the same amount as last year"]
[{"$nulls":4},"A little less"]
[{"$nulls":4},"A lot less"]
[{"$nulls":4},"Not sure"]
["Spend intention with this retailer",null,"Do you expect to spend more or less online during the 2010 holiday season with retailer.com compared to 2009?",null,"I didn't purchase anything from retailer.com last year",null,"Radio button,  one-up vertical","Single","Y","Skip Logic Group","H2010 - Specific Spend "]
[{"$nulls":4},"A lot more","R"]
[{"$nulls":4},"A little more","R"]
[{"$nulls":4},"I expect to spend about the same amount as last year"]
[{"$nulls":4},"A little less","S"]
[{"$nulls":4},"A lot less","S"]
[{"$nulls":4},"Not sure"]
[null,"R","Why do you expect to spend more online with retailer.com this holiday season? (please select all that apply)",null,"Promotions ($ or % off offers)",null,"Checkbox,  one-up vertical","Multi","Y","Skip Logic Group","H2010 - Spend More"]
[{"$nulls":4},"Quality of merchandise"]
[{"$nulls":4},"Merchandise selection"]
[{"$nulls":4},"Good return policy"]
[{"$nulls":4},"Online product prices"]
[{"$nulls":4},"Shipping costs"]
[{"$nulls":4},"Availability of merchandise"]
[{"$nulls":4},"Better personal economic circumstances this year"]
[{"$nulls":4},"Other (please specify):","Z"]
[null,"Z","Other reason to spend more online:",null,null,null,"Text field,  <100 char","Open-ended","N","Skip Logic Group","H2010 - OE Spend More"]
[null,"S","Why do you expect to spend less online with retailer.com this holiday season?  (please select all that apply)",null,"Promotions were not appealing  ($ or % off offers)",null,"Checkbox,  one-up vertical","Multi","Y","Skip Logic Group","H2010 - Spend Less"]
[{"$nulls":4},"Quality of merchandise "]
[{"$nulls":4},"Poor merchandise selection"]
[{"$nulls":4},"Return policy"]
[{"$nulls":4},"Online product prices"]
[{"$nulls":4},"Shipping costs"]
[{"$nulls":4},"Poor availability of merchandise"]
[{"$nulls":4},"Worse personal economic circumstances this year"]
[{"$nulls":4},"Other (please specify):","Y"]
[null,"Y","Other reason to spend less online:",null,null,null,"Text field,  <100 char","Open-ended","N","Skip Logic Group","H2010 - OE Spend Less"]
["For On-Exit, what did you do?",null,"Please tell us what you did on retailer.com today.",null,"I made a purchase for myself today",null,"Radio button,  one-up vertical","Single","Y","Skip Logic Group","H2010 - Did on Site"]
[{"$nulls":4},"I bought a gift for someone else today"]
[{"$nulls":4},"I was browsing today to purchase online later"]
[{"$nulls":4},"I was browsing today to purchase at one of the store locations"]
[{"$nulls":4},"I was browsing today to see what you have "]
[{"$nulls":4},"Other (please specify):","U"]
[null,"U","What else did you do on retailer.com today? ",null,null,null,"Text field,  <100 char","Open-ended","N","Skip Logic Group","H2010 - OE Did on Site"]

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["Types",null,"Instructions"]
["Text field,  <100 char",null,"Randomize"]
["Text area,  no char limit",null,"Shared"]
["Drop down,  select one",null,"OPS Group"]
["Radio button,  one-up vertical",null,"Matrix Group"]
["Radio button,  two-up vertical",null,"Rank Group"]
["Radio button,  three-up vertical",null,"Comparative Matrix Group"]
["Radio button,  scale, has don't know",null,"Skip Logic Group"]
["Radio button,  scale, no don't know",null,"Multiple Lists Group"]
["Checkbox,  one-up vertical",null,"Anchor Answer Choice"]
[null,null,"Hidden CPP"]
["Checkbox,  two-up vertical",null,"Partitioned"]
["Checkbox,  three-up vertical",null,"Adjust Template/Style Sheet"]
[]
[]
["Please Select a Language",null,"Please Select"]
["Arabic - AR",null,"Yes"]
["Australia - AU",null,"No"]
["Belgium - BG",null,"Unsure (PLEASE SEE DOT)"]
["Brazil Portuguese - BP"]
["China - CH"]
["Chinese Traditional - CT"]
["Colombian - CO"]
["Croatian - CR"]
["Czech Republic - CZ"]
["Danish - DN"]
["Dutch - DU"]
["English - EN"]
["Farsi - FS"]
["French - FR"]
["French Canadian - FC"]
["Germany - GR"]
["Global English - GE"]
["Greek - GK"]
["Hungary - HU"]
["Italian - IT"]
["Japan - JP"]
["Korean - KR"]
["Malaysian English - MA"]
["Mandarin - MD"]
["Norwegian - NW"]
["Persian - PN"]
["Poland - PL"]
["Portuguese - PO"]
["Russia - RU"]
["South Africa - SA"]
["South Korean - SK"]
["Spanish - SP"]
["Spanish Original - SO"]
["Spanish Traditional - ST"]
["Swedish - SW"]
["Turkey - TR"]
["United Kingdom - UK"]
["Vietnamese - VT"]
["OTHER LANGUAGE (PLEASE SEE DOT)"]