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["Survey No.","Survey Title","Current Program Office Responsible","Program Office Contact","Collection Information","Estimated Time to fill out form in minutes?","Number of Estimated Respondents and Burden per year?",null,null,"Total 3 years"]
["Customer Satisfaction Surveys",{"$nulls":5},"FY2009","FY 2010","FY 2011"]
["CSS1","PMF Job Fair Survey","HRPS/CLCS/SPP (Succession Planning Programs)","Heather Kehr, SPP Bus Ops Mgr: 202-606-4217, heather.kehr@opm.gov; or Eric Brown, PMF Prog Mgr: 202-606-1792, eric.brown@opm.gov","Used to measure customer (PMF finalists) satisfaction with the annual PMF Job Fair",10,400,400,400,1200]
["Burden",{"$nulls":4},0.16666666666666666,66.66666666666666,66.66666666666666,66.66666666666666,199.99999999999997]
["CSS2","Customer Satisfaction Survey (Agency contracted)","HRPS/CTS/ASB","Jennifer Hartenstine                  202 606-0951 Jennifer.Hartenstine@opm.gov or Steve","Used to determine client’s level of satisfaction with OPM’s products &  services; PRDC developed survey",15,8000,20000,20000,48000]
["Burden",{"$nulls":4},0.25,2000,5000,5000,12000]
["CSS3","Website Customer Satisfaction Survey","CIS/NMG","Vivian Mackey/Hutai Anderson","Web Exit survey used periodically to solicit feedback on opm.gov",5,35000,36000,37000,108000]
["Burden",{"$nulls":4},0.08333333333333333,2916.6666666666665,3000,3083.333333333333,9000]
["CSS4","Open Season Express Telephone Survey","Center for Retirement and Insurance Services","Karl Bartley","Used for retiree FEHB Open Season IVR system.",2,25123,26379,27697,79199]
["Burden",{"$nulls":4},0.03333333333333333,837.4333333333333,879.3,923.2333333333333,2639.9666666666662]
["CSS5","Open Season Online Survey","Center for Retirement and Insurance Services","Karl Bartley","Used for retiree FEHB Open Season website. Data is never published.",2,13315,13982,14651,41948]
["Burden",{"$nulls":4},0.03333333333333333,443.8333333333333,466.06666666666666,488.3666666666667,1398.2666666666667]
["CSS6","Rating Federal Retirement Program Website","Center for Retirement and Insurance Services","Patsy Bruton  202-606-4558   Patsy.Bruton@opm.gov","Currently used web exit survey",2,2900,2900,2900,8700]
["Burden",{"$nulls":4},0.03333333333333333,96.66666666666667,96.66666666666667,96.66666666666667,290]
["CSS7","Services Online","Center for Retirement and Insurance Services","Patsy Bruton  202-606-4558   Patsy.Bruton@opm.gov","Currently used web exit survey",2,90195,90195,90195,270585]
["Burden",{"$nulls":4},0.03333333333333333,3006.5,3006.5,3006.5,9019.5]
["CSS8","Final Users Customer Satisfaction Survey (NPPTL)","HRPS/CTS/ASB","Jennifer Hartenstine                  202 606-0951 Jennifer.Hartenstine@opm.gov or Steve","Once Every two years",20,0,400,0,400]
["Burden",{"$nulls":4},0.3333333333333333,0,133.33333333333331,0,133.33333333333331]
["CSS9","Final Manufacturers Customer Satisfaction Survey (NPPTL)","HRPS/CTS/ATS","Jennifer Hartenstine                  202 606-0951 Jennifer.Hartenstine@opm.gov or Steve","Once Every two years",20,0,100,0,100]
["Burden",{"$nulls":4},0.3333333333333333,0,33.33333333333333,0,33.33333333333333]
["CSS10","Insurance website customer satisfaction core survey","Center for Retirement and Insurance Services","Angelo Cueto 202-606-1184 angelo.cueto@opm.gov    ","Current survey - Used during every Benefits Open Season on the /insure website Used to improve  insurance services and capabilities",3,5000,5000,5000,15000]
["Burden",{"$nulls":4},0.05,250,250,250,750]
["CSS11","DFAS Retiree-Annuitant Customer Satisfaction Survey","HRPS/CTS","Steve Burnkrant  303 807-0258 Steve.Burnkrant@opm.gov","new survey",15,3000,3000,3000,9000]
["Burden",{"$nulls":4},0.25,750,750,750,2250]
["CSS12","TSA Applicants Customer Satisfaction Survey","HRPS/CTS","Steve Burnkrant  303 807-0258 Steve.Burnkrant@opm.gov","New Survey starting in 2010",15,0,10000,10000,20000]
["Burden",{"$nulls":4},0.25,0,2500,2500,5000]
["CSS Respondents Sub Totals",{"$nulls":5},182933,208356,210843]
["CSS Burden Sub Totals",{"$nulls":5},10367.766666666666,16181.866666666667,16164.766666666666]
["Performance Measurement Surveys"]
["PMS1","Federal Human Capital Survey (FHCS).","HRPS/CTS","Joe Hillery  202 606-2276  Joseph.Hillery@opm.gov","Active survey that is cleared every 2 years Governmentwide and PSD provides ongoing surveys for other agencies on a reimbursable basis.",30,75000,515000,13000,603000]
["Burden",{"$nulls":4},0.5,37500,257500,6500,301500]
["PMS2","CSS for Federal Annuitants","Center for Retirement and Insurance Services","B.A. Wells  606-2730 bawells@opm.gov","Active survey that is cleared annually ",25,350,350,350,1050]
["Burden",{"$nulls":4},0.4166666666666667,145.83333333333334,145.83333333333334,145.83333333333334,437.5]
["PMS3","Consumer Assessment of Healthcare Providers and Systems  (CAHPS) – Adults","Center for Retirement and Insurance Services","Angela Calarco  202-606-5139  Angela.Calarco@opm.gov","Active survey that is cleared annually ",20,70000,70000,70000,210000]
["Burden",{"$nulls":4},0.3333333333333333,23333.333333333332,23333.333333333332,23333.333333333332,70000]
["PMS4","Consumer Assessment of Healthcare Providers and Systems  (CAHPS) – Child Survey","Center for Retirement and Insurance Services","Angela Calarco  202-606-5139  Angela.Calarco@opm.gov","Active survey that is cleared annually ",20,200,200,200,600]
["Burden",{"$nulls":4},0.3333333333333333,66.66666666666666,66.66666666666666,66.66666666666666,199.99999999999997]
["PMS5","OPM Leadership 360","HRPS/CTS","Steve Burnkrant  303 807-0258 Steve.Burnkrant@opm.gov","New Survey",15,100,100,100,300]
["Burden",{"$nulls":4},0.25,25,25,25,75]
["PMS Respondents Sub Totals",{"$nulls":5},145650,585650,83650]
["PMS Burden Sub Totals",{"$nulls":5},61070.83333333333,281070.8333333333,30070.833333333332]
["Program Services Evaluation Surveys"]
["PSES1","Annual Employee Survey (AES)","HRPS/CTS/ASB","Joe Hillery   202 606-2276  Joseph.Hillery@opm.gov","New Survey",30,105000,442500,105000,652500]
["Burden",{"$nulls":4},0.5,52500,221250,52500,326250]
["PSES2","Organizational Assessment Survey (OAS)","HRPS/CTS/ASB","Rose Miller   202 606-1232 Rosemary.Miller@opm.gov or Steve","New Survey",15,1000,1000,1000,3000]
["Burden",{"$nulls":4},0.25,250,250,250,750]
["PSES3","OPM Employee Exit Survey","HRPS/CTS/ASB","Steve Burnkrant  303 807-0258 Steve.Burnkrant@opm.gov","New Survey",10,100,200,500,800]
["Burden",{"$nulls":4},0.16666666666666666,16.666666666666664,33.33333333333333,83.33333333333333,133.33333333333331]
["PSES4","Personnel Assessment and Selection Resource Center Feedback Survey","SHRP","Tara Ricci   606-1727              Tara.Ricci@opm.gov","New Survey",1,50,50,50,150]
["Burden",{"$nulls":4},0.016666666666666666,0.8333333333333334,0.8333333333333334,0.8333333333333334,2.5]
["PSES5","Clerical Central Register Applicant Survey\n\n","SHRP","Tara Ricci   606-1727              Tara.Ricci@opm.gov","New One-Time Survey under development",5,1000,0,0,1000]
["Burden",{"$nulls":4},0.08333333333333333,83.33333333333333,0,0,83.33333333333333]
["PSES6","Organizational Branding Assessment\n\n","HRPS/CTS","Melissa Krost","New Survey ",40,50,150,160,360]
["Burden",{"$nulls":4},0.6666666666666666,33.33333333333333,100,106.66666666666666,239.99999999999997]
["PSES Respondents Sub Totals",{"$nulls":5},107200,443900,106710]
["PSES Burden Sub Totals",{"$nulls":5},52884.166666666664,221634.16666666666,52940.833333333336]
[{"$nulls":6},"FY2009","FY2010","FY2011","3 Years"]
["Total Respondents",{"$nulls":5},435783,1237906,401203,2074892]
[]
["Total Generic Survey Burden",{"$nulls":5},124322.76666666666,518886.86666666664,99176.43333333333,742386.0666666667]

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