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["FORESEE RESULTS MODEL QUESTIONS\nModel questions utilize the ACSI methodology to determine scores and impacts"]
["ELEMENTS (Drivers of Satisfaction)",null,"CUSTOMER SATISFACTION",null,"FUTURE BEHAVIORS"]
["All questions under each element are required.\nElement questions are partitioned among surveys.",null,"Satisfaction questions are required.\nSatisfaction questions appear on all surveys.",null,"Future behaviors may be modified based on your site's objectives.\nFuture behavior questions appear on all surveys."]
["Content (1=Poor, 10=Excellent, Don't Know)",null,"Satisfaction (1=Poor, 10=Excellent)",null,"Likelihood to Return (1=Not Very Likely, 10=Very Likely)"]
["Please rate the accuracy of information on this site.",null,"What is your overall satisfaction with this site?",null,"How likely are you to return to this site?"]
["Please rate the quality of information on this site.",null,"How well does this site meet your expectations? ",null,"Recommend (1=Not Very Likely, 10=Very Likely)"]
["Please rate the freshness of content on this site.",null,"How well does this site compare with your idea of an ideal website? ",null,"How likely are you to recommend this site to someone else?"]
["Functionality (1=Poor, 10=Excellent, Don't Know)",null,null,null,"Primary Resource (1=Not Very Likely, 10=Very Likely)"]
["Please rate the usefulness of the services provided on this site.",null,null,null,"How likely are you to use this site as your primary resource for disability-related information?"]
["Please rate the convenience of the services on this site.",null,null,null,"Subscribe (1=Not Very Likely, 10=Very Likely)"]
["Please rate the ability to accomplish what you wanted to on this site.",null,null,null,"How likely are you to subscribe for, or continue to receive, e-mail updates from DisabilityInfo.gov?"]
["Look and Feel (1=Poor, 10=Excellent, Don't Know)"]
["Please rate the visual appeal of the site."]
["Please rate the amount of graphics and text on each page of the site."]
["Please rate the ease of reading the pages on this site. "]
["Navigation (1=Poor, 10=Excellent, Don't Know)"]
["Please rate how well the site is organized."]
["Please rate the options that are available for you to navigate on this site."]
["Please rate how well the site layout helps you find what you are looking for."]
["Please rate the number of clicks to get where you want on this site."]
["Site Performance (1=Poor, 10=Excellent, Don't Know)"]
["Please rate the speed that pages load on this site."]
["Please rate the consistency of speed from page-to-page on this site."]
["Please rate the ability to load pages without getting errors on this site."]
["Search (1=Poor, 10=Excellent, Don't Know)"]
["Please rate the relevance of search results from the DisabilityInfo.gov search tool."]
["Please rate the organization of search results from the DisabilityInfo.gov search tool."]
["Please rate how well the DisabilityInfo.gov search tool's search results help you decide what to select. "]
["Please rate how well the DisabilityInfo.gov search tool helps you to narrow the results to find what you want."]

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[{"$nulls":4},"PROPOSED CUSTOM QUESTIONS - DisabilityInfo.gov\nCustom questions complement the model questions and allow for additional data analysis"]
["Date Added (hide)","Date Modified (hide)","Date Removed (hide)","Qst ID (hide)","Question Text","Answer Value (hide)","Answer Choices \n\n(limited to 50 characters)\n","Type \ndrop-down menu check boxes radio buttons open-ended","Required\nY/N","Select one or all that apply"]
[{"$nulls":4},"How frequently do you visit DisabilityInfo.gov?",null,"First time\nDaily or more often\nAbout once a week\nAbout once a month\nLess than once a month, but more than once a year\nOnce a year or less","Drop-down menu","Y","select one"]
[{"$nulls":4},"What is your role in visiting DisabilityInfo.gov today?",null,"I have a disability\nI am a friend or family member of someone with a disability\nI am a professional who serves people with disabilities\nI represent an employer\nOther (please specify):","Radio buttons","Y","select one"]
[{"$nulls":4},"How did you first find out about the DisabilityInfo.gov website?",null,"A search engine\nA link from another web site\nFriends or family\nAn advertisement (newspaper, magazine, poster)\nDon't know\nOther (please specify information source:)","Radio buttons","Y","select one"]
[{"$nulls":4},"What was the main type of information you were looking for on DisabilityInfo.gov today?",null,"Benefits\nCivil Rights\nCommunity Life\nEducation\nEmployment\nHealth\nHousing\nTechnology\nTransportation\nOther (please specify):","Radio buttons","Y","select one"]
[{"$nulls":4},"Did you accomplish what you wanted to on DisabilityInfo.gov today?",null,"Yes\nNo\nNot yet, I'm still in the process","Drop-down menu","Y","select one"]
[{"$nulls":4},"If you did not accomplish what you wanted to, please describe in detail what you were trying to do or find.",null,null,"Open-ended","N"]
[{"$nulls":4},"If you did not accomplish what you wanted to, what will you do next?",null,"Continue looking on DisabilityInfo.gov\nCome back to DisabilityInfo.gov later\nLook elsewhere online\nE-mail DisabilityInfo.gov\nLook for a phone number and call for assistance\nGive up\nOther (please specify):","Radio buttons","N","select one"]
[{"$nulls":4},"What sections of the DisabilityInfo.gov web site did you visit today? (please select all that apply.)",null,"Benefits\nCivil Rights\nCommunity Life\nEducation\nEmployment\nHealth\nHousing\nTechnology\nTransportation\nVeterans' Health                                                                                                                                                                                       Don't know","check boxes","Y","select all that apply"]
[{"$nulls":4},"Please describe your experience with navigation on this web site.",null,"I had no difficulty browsing on this site\nToo many links or navigational choices\nLinks did not take me where I expected\nI experienced broken links, error messages, or other technical difficulties\nI was able to navigate to the general area, but could not find the specific content I needed\nOther navigational issue (please specify):\n","check boxes","Y","select all that apply"]
[{"$nulls":4},"Did you use the DisabilityInfo.gov search tool today?",null,"Yes\nNo\nDon't know","Drop-down menu","Y","select one"]
[{"$nulls":4},"If you used the DisabilityInfo.gov search tool today, please describe your experience.",null,"I had no difficulty searching on this site\nToo many results\nToo few results\nReturned no results\nReceived an error message\nResults were not pertinent to my search terms\nOther search issue (please specify):\n","check boxes","N","select all that apply"]
[{"$nulls":4},"Do you currently subscribe to DisabilityInfo.gov's e-mail updates?",null,"Yes\nNo\nDon't know","Drop-down menu","Y","select one"]
[{"$nulls":4},"How old are you?",null,"Under 18\n18 - 24\n25 - 34\n35 - 44\n45 - 54\n55 - 64\n65 or older","Drop-down menu","N","select one"]
[{"$nulls":4},"What is the highest level of education you have completed?",null,"Some high school or less\nGraduated high school\nSome college\nTrade/technical/vocational training\nGraduated from college\nPost-graduate work or degree","Drop-down menu","N","select one"]
[{"$nulls":4},"What racial group do you most strongly identify with?",null,"American Indian or Alaskan Native\nAsian\nBlack or African-American\nWhite\nNative Hawaiian or other Pacific Islander\nHispanic or Latino\nOther","Drop-down menu","N","select one"]
[{"$nulls":4},"Which of the following categories best describes your total household income last year?",null,"Below $25,000\n$25,000 - $49,999\n$50,000 - $74,999\n$75,000 - $99,999\n$100,000 - $124,999\n$125,000 or over","Drop-down menu","N","select one"]
[{"$nulls":4},"What is your gender?",null,"Female\nMale","Drop-down menu","N","select one"]
[{"$nulls":4},"If you could suggest one improvement to the DisabilityInfo.gov web site, what would it be?",null,null,"Open-ended","N"]