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["Pre Test"]
["What devices do you usually use to <xxx e.g., browse>?"]
["How often on average do you use <xxx, e.g., consumerfinance.gov>?"]
["For what purposes would you use <xxx, e.g., consumerfinance.gov>?"]
["What other resources might you use to find similar information?"]
["Rate your experience using <xxx e.g., current website> on a scale X to Y."]
["Why do you think  <xxx e.g., the current website> is <blank> to use?"]
[]
["Pre Test - Consumer-based questions"]
["What kind of devices do you own?"]
["Have you heard of this website <xxx, e.g., consumerfinance.gov> before?"]
["If yes, how?"]
["If not, what do you think it is for?"]
["What kind of information do you think you can find on <xxx e.g., site, page>?"]
["What is your main <xxx e.g., online financial resource> when you are looking for <xxx e.g., financial information>?"]
["What device do you usually use when looking for <xxx e.g., financial information>?"]
[]
["Actual Test (specific page)"]
["What comes to mind when you look at <xxx e.g., this page>?"]
["What can you do here <xxx e.g., on this page>?"]
["What is the first thing that caught your eye?"]
["What would be the first thing you would interact/select on <xxx e.g., this page>? Why?"]
["If you wanted to find <xxx>, how would you find <xxx>"]
["How would you find <xxx> using <xxx>"]
["How would you <**perform a specific action xxx> (e.g., sign up for the email newsletter)"]
["If you could change one thing about <xxx e.g., this page> to make it work better for you, what would it be?"]
["Select <xxx> (e.g., a blog post, news article, or notice and comment) on this page."]
["If a/an <xxx> was relevant to <**a specific audience group>, how would you go about sharing it?"]
["Where would you find the related information to this <xxx> (e.g., page, blog post, news article, regulation)"]
["After you read this <xxx>, what would you do next?"]
["How do you go back to the <xxx e.g., blog main page>?"]
["What do you think <**a particular naming/title**> (e.g.,'Watchroom') is? What kind of content would you expect in it? Do you see any value for it?"]
["What <xxx e.g., blogs, news articles> would you be interested in reading?"]
["If you didn't see a/an <xxx> related to <xxx>, how would you try to find it/one?"]
["If you were looking for <xxx>, how would you find it?"]
["If you were interested in <xxx>, how would you find it?"]
["Let's say CFPB <**perform an action** e.g., publish, passed> <xxx (e.g., news article or regulation>, how would you find it?"]
["After you <**perform an action**>, how will you <**perform another action**>?"]
["What is <**asking subject to identify a piece of info** e.g., CFPB's mailing address>? How would you find that information?"]
["What is this <xxx e.g., page> for?"]
["What does it mean if <xxx **trying to understand user's interpretation of an icon, graphic figure**> ?"]
["If you didn't want to <**perform an action** e.g., use the beta site>, how would you <**perform an alternative action, e.g., get to the current CFPB site>?"]
["Before you <**perform an action**>, what do you expect will happen after you do?"]
["When you <**perform an action**>, what does/do <xxx> mean to you?"]
["Are there any <xxx> missing that you would expect <xxx>?"]
["Was it easy to <**perform an action** e.g., read>? If not, how could we improve?"]
["How intuititve and helpful is <xxx e.g., the navigation system>?"]
["Did you notice <xxx e.g., email signup, video, search box>?"]
["What did you think of the <xxx, e.g., font, color> of/on <xxx e.g., the Paying for College Tool >?"]
[]
["Consumer-based questions"]
["What <xxx e.g., key words> would you use to search <xxx e.g., the website>?"]
["What <xxx e.g.,search engine> would you use?"]
["What do you usually do when visiting <xxx e.g., a new website? What would be the first thing that you do here <xxx, e.g. landing page>?"]
["After reading <xxx, e.g., paragraph, header, navigation label > how easy was it to understand it on a scale X to Y (e.g., easy to difficult)?"]
["If difficult what <xxx, e.g., word, phrase, image> would you use instead?"]
["What is the purpose of this <xxx, e.g. page, section>?"]
["You landed on <***insert page***> after <***scenario that would drive you to this page based on the outbound content we actually produce***>. What do you do now?"]
["<***scenario that would drive you to this page based on the outbound content we actually produce***>. What is the next piece of information you're interested in finding?"]
["What other information do you need in order to use <***tool/info on the page***>?"]
[]
["Post Test"]
["On a scale of <xxx e.g., **number**> to <xxx e.g., **number**>, how easy/diffficult was it to use <xxx>?"]
["What did you like the most about <xxx>?"]
["What did you dislike the most about <xxx>?"]
["Do you have any other feedback/input that we did not cover?"]
["Was there anything too <xxx, e.g., obstrusive, well-hidden>?"]
["What would encourage you to <xxx, e.g., return to this site in the future>?"]
["If you could change one thing on the <xxx>, what would it be?"]
["What would you do differently on <xxx, e.g. page, section>?"]
[]
["Post Test - Consumer-based questions"]
["Do you feel comfortable using the <xxx, e.g. website, page, navigation, filter>?"]
["Would you recommend <xxx e.g.,the website, the Paying for College tool> to <xxx e.g., a relative or friend>?"]
["What <xxx e.g., frustrated, excited> you the most?"]

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