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["Appendix A",null,"Customer Satisfacton Research (1545-1432)"]
["Page 1",null,"Consolidated Burden Hours & Cost  March 2013 - March  2016"]
[]
[null,null,"   **Cancelled Study","Estimated","Actual ","Estimated","Actual "]
["CS #",null,"Subject of Study","Cost","Cost","Burden","Burden","Difference"]
[]
[394,null,"Virtual Service Delivery Survey",200,300,21,16,5]
[395,null,"2013 Taxpayer Experience",296000,296000,1511,1422,89]
[396,null,"IP PIN Customer Experience Survey",40000,16781,677,839,-162]
[397,null,"Taxpayer Attitude Survey",96630,9630,640,705,-65]
[398,null,"International Non-Filers",96000,98059,325,287,38]
[399,null,"OTC Notices Survey",75000,75000,1985,1985,0]
[401,null,"2013 Roper Survey",85000,54000,137,135,2]
[413,"duplicate 419","IRS.gov ITA Survey",0,0,333,518,-185]
[415,null,"TAS LITC Survey",128000,106149,448,449,-1]
[416,null,"CSCO Survey",264,689,87,3,84]
[417,null,"Forrester Omnibus Survey",10126,10126,25,25,0]
[419,"duplicate 413","IRS.gov ITA Survey",0,0,333,518,-185]
[427,null,"JKLOLS Conjoint Study",73213,73214,1847,1842,5]
[440,"Ongoing","ERPA Survey",0,null,55,null,55]
[441,null,"Stay Exempt",4000,900,416,170,246]
[442,"Ongoing","Virtual Events Sruvey",0,null,null,null,0]
[443,null,"Procurement Contractor",16000,593,55,87,-32]
[444,null,"Oversight Board TAS Survey",99283,99283,791,709,82]
[445,"Ongoing","TEGE Outreach Survey",0,null,1778,null,1778]
[446,null,"SBSE Identity Theft",19453,19453,100,96,4]
[447,"Ongoing","Volunteer Motivation",45000,null,625,null,625]
[448,null,"Online Payment Agreement",5000,500,150,171,-21]
[449,null,"2014 Notice Effectiveness Web",75000,30200,569,520,49]
[450,"Standalone Withdrawn 11/14","Tipping Pilot Study",95935,0,4717,0,4717]
[451,"Ongoing","Use of Paper Products",125000,null,11564,null,11564]
[452,"Ongoing","E-file Form 2290",2500,null,100,null,100]
[453,"Ongoing","TSO IRS Help Desk",50321,null,300,null,300]
[454,"Withdrawn","Field Assistance Appointment Service Test",560,null,570,null,570]
[455,"Ongoing","Employment Tax E-file  Employee",1700,null,100,null,100]
[456,"Ongoing","Employment Tax E-file  Practitioner",1700,null,100,null,100]
[457,"Ongoing","Oversight Board TAS Survey",99710,null,914,null,914]
[458,"Ongoing","Compliance Assurance Program",43372,null,20,null,20]
[459,"Ongoing","Domestic IC CIC Survey",182378,null,880,null,880]
[460,"Ongoing","IPPIN Survey",45000,null,443,null,443]
[461,"Ongoing","Contractor Survey",593,null,89,null,89]
[462,"Ongoing","PGLDS Survey",0,null,100,null,100]
[]
[null,null,"Totals - Cost and Burden",1812938,890877,32805,10497,22308]
[null,null,"Three-Year Approved Burden Hours",{"$nulls":5},50000]
[null,null,"3-Year Burden Minus Estimated Hours",{"$nulls":5},17195]
[null,null,"3-Year  Burden Minus Actual Hours",{"$nulls":5},39503]