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["DoD DefenseLink ACSI MODEL QUESTIONS\nModel questions utilize the ACSI methodology to determine scores and impacts"]
["ELEMENTS \n(Drivers of Satisfaction)",null,"CUSTOMER SATISFACTION",null,"FUTURE BEHAVIORS"]
["All questions under each element are required.\nElement questions are partitioned among surveys.",null,"Satisfaction questions are required.\nSatisfaction questions appear on all surveys.",null,"Future behaviors may be modified based on your site's objectives.\nFuture behavior questions appear on all surveys."]
["Content (1=Poor, 10=Excellent, Don't Know)",null,"Satisfaction (1=Poor, 10=Excellent)",null,"Likelihood to Return (1=Not Very Likely, 10=Very Likely)"]
["Please rate the accuracy of information on this site.",null,"What is your overall satisfaction with this site?",null,"How likely are you to return to this site?"]
["Please rate the quality of information on this site.",null,"How well does this site meet your expectations? ",null,"Recommend (1=Not Very Likely, 10=Very Likely)"]
["Please rate the freshness of content on this site.",null,"How well does this site compare with your idea of an ideal website? ",null,"How likely are you to recommend this site to someone else?"]
["Functionality (1=Poor, 10=Excellent, Don't Know)",null,null,null,"Primary Resource (1=Not Very Likely, 10=Very Likely)"]
["Please rate the usefulness of the services provided on this site.",null,null,null,"How likely are you to use this site as your primary resource for gathering information about the Department of Defense and its policies, organizations, functions and operations?"]
["Please rate the convenience of the services on this site."]
["Please rate the ability to accomplish what you wanted to on this site."]
["Look and Feel (1=Poor, 10=Excellent, Don't Know)"]
["Please rate the visual appeal of the site."]
["Please rate the amount of graphics and text on each page of the site."]
["Please rate the ease of reading the pages on this site. "]
["Navigation (1=Poor, 10=Excellent, Don't Know)"]
["Please rate how well the site is organized."]
["Please rate the options that are available for you to navigate on this site."]
["Please rate how well the site layout helps you find what you are looking for."]
["Please rate the number of clicks to get where you want on this site."]
["Search (1=Poor, 10=Excellent, Don't Know)"]
["Please rate the relevance of search results on this site."]
["Please rate the organization of search results on this site."]
["Please rate how well the search results help you decide what to select. "]
["Please rate how well the search feature helps you to narrow the results to find what you want."]
["Site Performance (1=Poor, 10=Excellent, Don't Know)"]
["Please rate the speed that pages load on this site."]
["Please rate the consistency of speed from page-to-page on this site."]
["Please rate the ability to load pages without getting errors on this site."]
{"$rows_empty":90}
[null,null,"`"]

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["DoD DefenseLink Custom Questions"]
["Question Text","Answer Choices \n(limited to 50 characters)","Type \ndrop-down menu check boxes radio buttons open-ended","Required\nY/N","Select one or all that apply"]
["How frequently do you visit this site?","First time\nDaily\nWeekly\nMonthly\nEvery 2 months or less often","Drop-down menu","Y","select one"]
["What best describes your role when visiting this site?","Military Member\nDoD Civilian\nMilitary Family Member\nGeneral Public\nCongress\nNews/Media\nNon U.S. Government Affiliated Civilian\nInternational Audience\nOther, please specify:","Radio buttons","Y","select one"]
["Which area of the site are you primarily visiting today?","Top Leaders\nNews\nPress\nPhotos\nVideos\nSpeeches\nBloggers\nWebsites\nEmployee resources\nContact us\nSites\nSearch\nOther, please specify:","Radio buttons","Y","select one"]
["What is your primary reason for visiting this site today?","See what the latest terror alert is\nRead the news articles\nRead the latest press releases\nFind information on the Top Civilian or Military Leaders\nListen to speeches\nGet the latest information on war in Iraq\nGet the latest information on war in Afghanistan\nLook at photos\nView top story clips or videos\nJoin the current bloggers roundtable\nSearch the archives\nFind publication of interest\nFind regulations and forms\nFind special reports\nFind other military websites\nResearch employee resources\nSign up for email news feeds\nGet RSS news feeds\nLook up podcasts\nJust browsing\nOther, please specify:","Radio buttons","Y","select one"]
["What method are you using to find the information on this site?","DefenseLink search \nLinks in the page\nTop navigation bar\nLeft navigation bar\nBottom navigation bar\nJust navigating thru the web pages\nOther","Drop-down menu","Y","select one"]
["If you used the search feature of the site today to find your information, what type of difficulty, if any, did you encounter with the search functionality?","I did not use the search tool\nI did not encounter any difficulties\nSearch results were helpful\nSearch results were not helpful\nReturned too many results\nReturned not enough results\nReturned no results\nReturned results that were too similar/redundant\nResults were not relevant to my search terms or needs\nI was not sure what words to use in my search\nSearch required too many refinements to get to what I wanted\nSearch speed was too slow\nOther, please specify:","Radio buttons","Y","select one"]
["Did you find what you were looking for?","Yes\nPartially\nStill looking\nNo, please specify:","Radio buttons","Y","select one"]
["Do you use an RSS news reader?","Yes\nNo\nNot sure","Radio buttons","Y","select one"]
["Do you use social networking sites?","Yes\nNo\nNot sure","Radio buttons","Y","select one"]
["What sections are you most interested in and why?",null,"Open-ended","N"]
["What sections could be improved and how?",null,"Open-ended","N"]
["How would you rate your interest in:\n\nTop photos\nNews articles\nPentagon Channel\nPhoto essays\nRSS feeds\nBiographies\nPress releases","High\nMedium\nLow","Matrix","Y","select one"]
["What other features or information would you like to see on this site?",null,"Open-ended","N"]
["If you could make one improvement to this site, what would it be?",null,"Open-ended","N"]
["Where are you located?","List of states (see next tab)\nDeployed location\nStateside military base\nOverseas military base\nOutside of U.S.","Drop-down menu","N","select one"]
["Please select the category that includes your age.","17 and under\n18 - 24\n25 - 34\n35 - 44\n45 - 54\n55 - 64\n65 and over\nI prefer not to respond","Drop-down menu","N","select one"]

{"sheet":"States","index":2,"n_rows":52,"n_cols":1,"rows_kept":52,"cut":false,"hidden":false,"merged":[],"flags":["formulas_cached_only"]}
["States:"]
["Alabama"]
["Alaska"]
["Arizona"]
["Arkansas"]
["California"]
["Colorado"]
["Connecticut"]
["Delaware"]
["Florida"]
["Georgia"]
["Hawaii"]
["Idaho"]
["Illinois"]
["Indiana"]
["Iowa"]
["Kansas"]
["Kentucky"]
["Louisiana"]
["Maine"]
["Maryland"]
["Massachusetts"]
["Michigan"]
["Minnesota"]
["Mississippi"]
["Missouri"]
["Montana"]
["Nebraska"]
["Nevada"]
["New Hampshire"]
["New Jersey"]
["New Mexico"]
["New York"]
["North Carolina"]
["North Dakota"]
["Ohio"]
["Oklahoma"]
["Oregon"]
["Pennsylvania"]
["Rhode Island"]
["South Carolina"]
["South Dakota"]
["Tennessee"]
["Texas"]
["Utah"]
["Vermont"]
["Virginia"]
["Washington"]
["Washington D.C."]
["West Virginia"]
["Wisconsin"]
["Wyoming"]