2105-AE74 201804 Unified Agenda of Federal Regulatory and Deregulatory Actions 2105 Office of the Secretary OST 2100 Department of Transportation DOT Streamlined Customer Service Commitments Substantive, Nonsignificant First Time Published in The Unified Agenda Proposed Rule Stage No No Deregulatory 14 CFR 259 49 U.S.C. 41712 NPRM to remove redundant customer service commitments and eliminate requirement for self-audit and retention of records. No NPRM 02/00/2019 No No None No No www.regulations.gov www.regulations.gov No No Blane Workie A. 2105 Office of the Secretary OST 202 366-9342 202 366-7153 blane.workie@ost.dot.gov Room 4116/C-70, 1200 New Jersey Avenue SE, Washington DC 20590