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FTC RIN: 3084-AB19 Publication ID: Spring 2011 
Title: Telemarketing Sales Rule 
Abstract: On August 10, 2010, the Commission amended the Telemarketing Sales Rule (TSR) to address the sale of debt relief services by defining debt relief services, prohibiting debt relief providers from collecting fees until services have been provided, and requiring specific disclosures related to fundamental aspects of debt relief services (75 FR 48458). The rule amendments also extended the TSR's coverage to inbound calls and prohibits misrepresentations related to success rates and non-profit status. With the exception of the advance fee ban, the rule's provisions were effective September 27, 2010. On October 27, 2010, the Commission announced an enforcement policy for the TSR Debt Relief Services Rule: The Commission will defer enforcement of the new rule for tax debt relief services until further notice. The enforcement policy states, however, that tax debt relief services must comply with the other portions of the FTC's Telemarketing Sales Rule during the enforcement deferral period. Companies that sell other kinds of debt relief services over the telephone continue to be subject to enforcement of the TSR Debt Relief Service Rule, including the prohibition against charging fees before settling or reducing a consumer's credit car or other unsecured debt. The Commission is considering possible amendments to the TSR to address tax debt relief services. Separately, Commission staff are considering proposed amendments to the TSR concerning caller identification services and disclosure of the identity of the seller or telemarketer responsible for telemarketing calls. The Commission issued an advance notice of proposed rulemaking (ANPRM) on December 15, 2010, and the comment period closed on January 28, 2011. 75 FR 78179. Commission staff are reviewing the comments submitted in response to the ANPRM on Caller ID and anticipates making a recommendation to the Commission by August 2011. Commission staff are also considering possible amendments to the TSR that would provide new or strengthen existing anti-fraud provisions, as well as make explicit certain other requirements in the TSR. Staff anticipates that the Commission will issue an NPRM during the second quarter of 2011. 
Agency: Federal Trade Commission(FTC)  Priority: Substantive, Nonsignificant 
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Proposed Rule Stage 
Major: No  Unfunded Mandates: Undetermined 
CFR Citation: 16 CFR 310   
Legal Authority: 15 USC 6101 to 6108    15 USC 41 to 58   
Legal Deadline:  None
Timetable:
Action Date FR Cite
NPRM  08/19/2009  74 FR 41988   
NPRM Comment Period End  10/09/2009    
NPRM Comment Period Extended  10/15/2009  74 FR 52914   
NPRM Extended Comment Period End  10/26/2009    
Public Forum  11/04/2009    
Final Rule  08/10/2010  75 FR 48458   
Technical Correction to Final Rule  08/24/2010  75 FR 51934   
Effective Date  09/27/2010    
Effective Date (Advance Fee Ban)  10/27/2010    
ANPRM (Caller ID)  12/15/2010  75 FR 78179   
NPRM (Anti-fraud)  06/00/2011    
Regulatory Flexibility Analysis Required: No  Government Levels Affected: None 
Small Entities Affected: Businesses  Federalism: Undetermined 
Included in the Regulatory Plan: No 
International Impacts: This regulatory action will be likely to have international trade and investment effects, or otherwise be of international interest.
RIN Data Printed in the FR: No 
Agency Contact:
Allison Brown
Attorney
Federal Trade Commission
Division of Marketing Practices, Bureau of Consumer Protection, 600 Pennsylvania Avenue NW,
Washington, DC 20580
Phone:202 326-3079
Email: aibrown@ftc.gov

Michael Tankersley
Attorney
Federal Trade Commission
Bureau of Consumer Protection, 600 Pennsylvania Avenue, NW,
Washington, DC 20580
Phone:202 326-2991
Email: mtankersley@ftc.gov