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DOT/FMCSA RIN: 2126-AB01 Publication ID: Fall 2011 
Title: Consumer Complaint Information 
Abstract: The rulemaking would require each motor carrier of household goods to submit a quarterly report of specific identified information regarding complaints that each receives from shippers and consumers to the Agency. This rule responds to Safe, Accountable, Flexible, Efficient, Transportation Equity Act: A Legacy for Users (SAFETEA-LU). 
Agency: Department of Transportation(DOT)  Priority: Other Significant 
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Final Rule Stage 
Major: No  Unfunded Mandates: No 
CFR Citation: 49 CFR 375   
Legal Authority: PL 109-59 (2005), sec 4214   
Legal Deadline:
Action Source Description Date
Other  Statutory  Report in place  08/10/2006 
Timetable:
Action Date FR Cite
NPRM  02/20/2008  73 FR 9266   
NPRM Comment Period End  04/21/2008    
Final Rule  10/00/2012    
Regulatory Flexibility Analysis Required: No  Government Levels Affected: None 
Small Entities Affected: No  Federalism: No 
Included in the Regulatory Plan: No 
RIN Information URL: www.regulations.gov   Public Comment URL: www.regulations.gov  
RIN Data Printed in the FR: No 
Agency Contact:
Brodie Mack
Department of Transportation
Federal Motor Carrier Safety Administration
1200 New Jersey Avenue SE,
Washington, DC 20590
Phone:202 366-8045
Email: brodie.mack@dot.gov