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CFPB RIN: 3170-AA55 Publication ID: Fall 2017 
Title: Student Loan Servicing 

In September 2015, the CFPB released a report regarding student loan servicing practices, including those related to payment processing, servicing transfers, complaint resolution, co-signer release, and procedures regarding alternative repayment and refinancing options. The CFPB, the Department of Education, and the Department of Treasury also published a Joint Statement of Principles on student loan servicing. In May 2016, the CFPB issued a request for information, seeking comment from the public about potential borrower communications regarding alternative repayment options. In August 2017, the CFPB released a report describing how student loan repayment has changed over the last 15 years. The CFPB will continue to monitor the student loan servicing market for trends and developments.  As this work continues, the Bureau will evaluate possible policy responses, including potential rulemaking.  Possible topics for consideration might include specific acts or practices and consumer disclosures.

Agency: Consumer Financial Protection Bureau(CFPB)  Priority: Other Significant 
RIN Status: Previously published in the Unified Agenda Agenda Stage of Rulemaking: Long-Term Actions 
Major: Undetermined  Unfunded Mandates: No 
EO 13771 Designation: Independent agency 
CFR Citation: Not Yet Determined     (To search for a specific CFR, visit the Code of Federal Regulations.)
Legal Authority: Not Yet Determined   
Legal Deadline:  None
Action Date FR Cite
Next Action Undetermined  To Be Determined 
Regulatory Flexibility Analysis Required: Undetermined  Government Levels Affected: None 
Federalism: No 
Included in the Regulatory Plan: No 
RIN Data Printed in the FR: No 
Agency Contact:
Nora Rigby
Office of Regulations
Consumer Financial Protection Bureau
Phone:202 435-7700