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DOT/OST | RIN: 2105-AE95 | Publication ID: Spring 2021 |
Title: Ensuring Prompt Assistance for Passengers With Disabilities in Moving Within the Airport | |
Abstract:
The Department has consistently interpreted the regulation in 14 CFR part 382, which prohibits discrimination against passengers with disabilities in air travel, to require airlines to provide prompt assistance to individuals with disabilities that request assistance in moving within the airport, which includes moving from the terminal entrance through the airport to the gate for a departing flight, or from the gate to the terminal entrance, or moving between gates to make a connection to another flight. The Department's review of its regulations in 14 CFR part 382 pursuant to section 440 of the FAA Reauthorization Act of 2018, (Pub. L. No. 115-254), and associated complaint data, revealed that the Department receives a significant number of complaints from consumers alleging they did not receive prompt or timely wheelchair or guide assistance at the airport. This suggests that airlines may not fully understand their obligations under part 382 to provide prompt assistance for passengers with disabilities in moving within the airport. Accordingly, the Department would amend part 382 to clarify an airlines' responsibility to provide prompt assistance to passengers with disabilities who request assistance in moving within the airport. |
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Agency: Department of Transportation(DOT) | Priority: Substantive, Nonsignificant |
RIN Status: Previously published in the Unified Agenda | Agenda Stage of Rulemaking: Proposed Rule Stage |
Major: Undetermined | Unfunded Mandates: No |
CFR Citation: 14 CFR 382 | |
Legal Authority: 49 U.S.C. 41705 |
Legal Deadline:
None |
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Timetable:
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Regulatory Flexibility Analysis Required: Undetermined | Government Levels Affected: None |
Small Entities Affected: No | Federalism: No |
Included in the Regulatory Plan: No | |
RIN Information URL: www.regulations.gov | Public Comment URL: www.regulations.gov |
RIN Data Printed in the FR: No | |
Agency Contact: Blane A. Workie Assistant General Counsel Department of Transportation Office of the Secretary Room 4116/C-70, 1200 New Jersey Avenue SE, Washington, DC 20590 Phone:202 366-9342 Fax:202 366-7153 Email: blane.workie@dot.gov |