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OMB Control No: 3060-0874	ICR Reference No: 201210-3060-005
Status: Historical Active	Previous ICR Reference No: 201209-3060-003
Agency/Subagency: FCC	Agency Tracking No: CGB
Title: FCC Form 2000 A through G, FCC Form 475-B, FCC Form 1088 A through H, and FCC Form 501 - Consumer Complaint Forms: General Complaints, Obscenity or Indecency Complaints, Complaints under the Telepho..
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 10/25/2012
Retrieve Notice of Action (NOA)	Date Received in OIRA: 10/09/2012
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	05/31/2013	05/31/2013	05/31/2013
Responses	523,731	0	518,731
Time Burden (Hours)	198,473	0	195,973
Cost Burden (Dollars)	0	0	0

Abstract: FCC Form 2000 A through G, General Complaint Forms, will allow the FCC to collect detailed information from consumers on the practices of telecommunications companies to assist in resolving informal complaints and to collect data as a part of the investigative work performed by federal and state law enforcement agencies. Form 475-B, Obscenity or Indecency Complaint Form, allows the FCC to collect detailed data from consumers on the practices of programming providers that may air obscene, profane, and/or indecent material that will be used to assist in the resolution of informal complaints and to assess the practices of programmers. FCC Form 501, Slamming Complaint Form, is designed to assist consumers in filing slamming complaints with the Commission. The form is devised to ensure complete and efficient submission of slamming complaints. The form will be available to consumers electronically and in hard copy. The information will be used by the Commission to provide redress to consumers and to act against companies engaged in this illegal practice as soon as possible. FCC Form 1088 A through H, Junk Fax/Telemarketing Form, is designed specifically for complaints that involve (1) junk faxes, (2) telemarketing (including do-not-call violations), and (3) other related issues such as prerecorded messages, automatic telephone dialing systems, and unsolicited commercial email messages to wireless telecommunications devices (cell phones, pagers). On July 19, 2011, the Office of Management and Budget (OMB) pre-approved information collection requirements that are contained in FCC 11-84 for the proposed rules to implement the Commercial Advertisement Loudness Mitigation ("CALM") Act. On December 13, 2011, the Commission adopted the requirements as proposed in FCC 11-182. Therefore, this non-substantial change request is being submission to OMB to receive the final approval for the information collection requirements and to activate the final burden hours for the requirements. The updated draft FCC Form 2000G and updated supporting statement have been included in the collection for public viewing and OMB approval.

Authorizing Statute(s): US Code: 47 USC 208 Name of Law: Communications Act of 1934, as amended

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	74 FR 68063	12/22/2009
30-day Notice:	Federal Register Citation:	Citation Date:
	75 FR 13540	03/22/2010
Did the Agency receive public comments on this ICR? No

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	523,731	518,731	5,000
Annual Time Burden (Hours)	198,473	195,973	2,500
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Changing Regulations

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The Commission has program changes/increases to this collection which are due to the information collection requirements adopted in FCC 11-182. Therefore, the number of respondents has increased by 5,000, the number of responses has increased by 5,000 and the annual burden hours have increased by 2,500. There are no adjustments to this collection.

Annual Cost to Federal Government: $35,838,084

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

Agency Contact: Susan Kimmel 202 418-1310 skimmel@fcc.gov

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