Information Collection List

IC Title Status Responses Hours Dollars Document Type Form No. Form Name
Borrowers in School Survey New 1500 313 0 Other-survey
Creative Review Focus Groups New 57 86 0 Other-Survey
Customer Satisfaction Survey for the Quality Assurance Program New 151 76 0 Form and Instruction N/A Quality Assuarnces Survey
Ease of Doing Business with FSA-School Partners Quarterly Customer Satisfaction Survey New 1800 90 0 Form and Instruction N/A US Department of Education Schools Partners Survey
FSA Communications Messaging Customer Service Survey New 2600 1950 0 Form and Instruction N/A Department of ED FSA Communications Messaging Survey
FSA Pubs Focus Group Feedback Guide New 15 19 0 Form and Instruction N/A Topic Guide-Publication Ordering Process Focus Groups
Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan New 22896 7874 0 Form and Instruction N/A Financial Partner Data Mart Customer Satisfaction Survey
Form and Instruction N/A FMS Multiple Surveys-FMS GA
Form and Instruction N/A FMS Multiple Surveys-FMS Lender
Form and Instruction N/A FMS Multiple Surveys-FMS State Agencies
Form and Instruction N/A Customer Sat Survey for Schools Participating in the Quality Assuarance Program
Form and Instruction N/A High School Students and Parents FSA Customer Sat Survey
Form and Instruction N/A Common Services for Borrowers Discussion Guide
Form and Instruction N/A FSAIC Cust Sat Survey (English)
Form and Instruction N/A FSAIC Cust Sat Survey (Spanish)
Form and Instruction N/A Direct Loan School Sat Survey
Form and Instruction N/A CSB Borrower Suvey
Form and Instruction N/A EDEXpress Basics Customer Sat Survey
Form and Instruction N/A Federal Student Aid Counselors Customer Sat Survey
Form and Instruction N/A HERA Training Customer Sat Survey
Form and Instruction N/A Ombudsman Customer Survey
Form and Instruction N/A Fundamentals Title IV Admin Customer Sat Survey
Form and Instruction N/A Technical Track Evaluation Survey
Form and Instruction N/A School Requirements Survey
Form and Instruction N/A Training Satisfaction Survey-Longitudinal
Form and Instruction N/A FOTW Tracker Survey
Form and Instruction N/A Tools for Schools Training Survey
Form and Instruction N/A Loan Choice for FFEL Borrowers Survey
Form and Instruction N/A Federal Student Aid Awareness Survey
Form and Instruction N/A College.Gov Survey
Form and Instruction N/A FFEL Borrower Servicing Survey
Form and Instruction N/A In School Aided Survey
Form and Instruction N/A Federal Student Aid Awareness Survey-Long Beach
Form and Instruction N/A EDEXpress User Survey
Form and Instruction N/A Quality Assuarnces Survey
Form and Instruction N/A Editorial Services Customer Sat Survey
Form and Instruction N/A 2009 Session Evaluation Fall Conference
Form and Instruction N/A FSA Default Survey
Form and Instruction N/A Social Media Use in the FSA Community Survey
Form and Instruction N/A Students.gov Website Customer Sat Survey
Form and Instruction N/A Annual Direct Loan School Customer Sat Web Survey
Leadership and Management Seminar Evaluation New 111 19 0 Form and Instruction One Leadership and Management Seminar Evaluation
Multiple Servicer Customer Satisfaction Surveys New 6800 1217 0 Form and Instruction N/A 2010 Additional Services Customer Survey-Borrowers
Form and Instruction N/A 2010 Additional Services Customer Survey-FSA and Partners Personnel
Form and Instruction N/A 2010 Additional Services Customer Survey-School Personnel
Online Interviews to Evaluate Website and Social Media Site New 35 18 0 Other-Survey
Optional Point-of-Service Online Customer Satisfaction Survey New 33156 1658 0 Other-survey
Other-survey
WEBSITE USABILITY TESTING New 24 28 0 Instruction
Total Burden Actually Used for Information Collections Under Currently Approved ICR: 69145 13348 0  
Total Burden Currently Requested for Information Collections Under Currently Approved ICR: 0 0 0  
To view an IC, click on IC Title