Information Collection List

IC Title	Status	Responses	Hours	Dollars	Document Type	Form No.
Borrowers in School Survey	New	1500	313	0	Other-survey
Creative Review Focus Groups	New	57	86	0	Other-Survey
Customer Satisfaction Survey for the Quality Assurance Program	New	151	76	0	Form and Instruction	N/A
Ease of Doing Business with FSA-School Partners Quarterly Customer Satisfaction Survey	New	1800	90	0	Form and Instruction	N/A
FSA Communications Messaging Customer Service Survey	New	2600	1950	0	Form and Instruction	N/A
FSA Pubs Focus Group Feedback Guide	New	15	19	0	Form and Instruction	N/A
Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan	New	22896	7874	0	Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
Leadership and Management Seminar Evaluation	New	111	19	0	Form and Instruction	One
Multiple Servicer Customer Satisfaction Surveys	New	6800	1217	0	Form and Instruction	N/A
					Form and Instruction	N/A
					Form and Instruction	N/A
Online Interviews to Evaluate Website and Social Media Site	New	35	18	0	Other-Survey
Optional Point-of-Service Online Customer Satisfaction Survey	New	33156	1658	0	Other-survey
	New	33156	1658	0	Other-survey
WEBSITE USABILITY TESTING	New	24	28	0	Instruction
Total Burden Actually Used for Information Collections Under Currently Approved ICR:		69145	13348	0
Total Burden Currently Requested for Information Collections Under Currently Approved ICR:		0	0	0
To view an IC, click on IC Title