Information Collection List

IC Title Status Responses Hours Dollars Document Type Form No. Form Name
Borrowers in School Survey Unchanged 1500 313 0 Other-survey
Creative Review Focus Groups Unchanged 57 86 0 Other-Survey
Customer Satisfaction Survey for the Quality Assurance Program Unchanged 151 76 0 Form and Instruction N/A
Ease of Doing Business with FSA-School Partners Quarterly Customer Satisfaction Survey Unchanged 1800 90 0 Form and Instruction N/A
FSA Awareness and Outreach customer experience survey New 10125 844 0 Other-survey
Other-survey
Other-survey
FSA Communications Messaging Customer Service Survey Unchanged 2600 1950 0 Form and Instruction N/A
FSA Pubs Focus Group Feedback Guide Unchanged 15 19 0 Form and Instruction N/A
Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan Unchanged 22896 7874 0 Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Leadership and Management Seminar Evaluation Unchanged 111 19 0 Form and Instruction One
MSURSD -Enterprise Resource Planning (ERP) System Utilization Survey New 710 178 0 Other-survey
Multiple Servicer Customer Satisfaction Surveys Unchanged 6800 1217 0 Form and Instruction N/A
Form and Instruction N/A
Form and Instruction N/A
Online Interviews to Evaluate Website and Social Media Site Unchanged 35 18 0 Other-Survey
Optional Point-of-Service Online Customer Satisfaction Survey Unchanged 33156 1658 0 Other-survey
Other-survey
WEBSITE USABILITY TESTING Unchanged 24 28 0 Instruction
Total Burden Actually Used for Information Collections Under Currently Approved ICR: 79980 14370 0  
Total Burden Currently Requested for Information Collections Under Currently Approved ICR: 0 0 0  
To view an IC, click on IC Title