Information Collection List

IC Title Status Responses Hours Dollars Document Type Form No. Form Name
2020 Direct Express Cardholder Satisfaction and Usage Survey New 1600 469 0 Other-Telephone Survey
Other-Phone Discussion Guide
2021 Direct Express Cardholder Survey New 1615 468 0 Other-Survey
Other-Telephone Survey
Annual Direct Express® Cardholder Satisfaction and Usage Tracking Survey and In-Depth Interviews New 1615 468 0 Other-Survey
Other-Telephone Survey
Direct Express® Cardholder Mobile App, Website & IVR Concept Testing New 14 14 0 Other-Screener
Other-Test Plan
EPSC Customer Satisfaction Web Survey New 700 18 0 Other-Survey
Total Burden Actually Used for Information Collections Under Currently Approved ICR: 5544 1437 0  
Total Burden Currently Requested for Information Collections Under Currently Approved ICR: 0 0 0  
To view an IC, click on IC Title