Information Collection List

IC Title Status Responses Hours Dollars Document Type Form No. Form Name
2017 Direct Express® Cardholder Satisfaction and Usage Tracking Survey Removed 0 0 0 Other-Survey
2018 Direct Express Cardholder Survery Removed 0 0 0 Other-Survey
Other-Follow-up Interview
2018 Treasury Auction Satisfaction Survey Removed 0 0 0 Other-Survey
2023 USAspending Feedback Surveys New 129 10 0 Other-Survey Questions
Other-Survey Questions
Customer Feedback for Fiscal Service Websites New 2500 208 0 Other-Survey
Other-Survey
Digital Intercept Survey and Feedback Tab Survey for EFTPS.gov New 1200 80 0 Other-Survey
Other-Survey
Direct Express New Cardholder Satisfaction with Customer Service Representative via IVR, 2021 Survey New 222000 1233 0 Other-Survey
Direct Express New Cardholder Satisfaction with Customer Service via IVR Survey Modified 62500 2083 0 Other-Draft Survey Script and Questions
EFTPS Bulk Provider Survey Unchanged 17 6 0 Other-Survey
EFTPS User Survey New 100 25 0 Other-Survey
Exchange Rates Converter Tool Usability Testing New 12 8 0 Other-Test Plan
Fiscal Data Foresee Survey New 470 12 0 Other-Survey Questions
Fiscal Service Model Questions New 1500 80 0 Other-Survey
Online Community to solicit customer experience feedback for TRIM Removed 0 0 0 Other-Research Screener
Other-Online Community Discussion Guide
Payment Management Disbursement Services Customer Feedback Survey New 1830 305 0 Other-Survey
Research Participation Interest Form New 40 3 0 Form NA FDG Screener Survey
USAspending Customer Testimonial Survey New 500 13 0 Other-Survey Questions
USAspending Feedback Survey New 800 20 0 Other-Survey
USAspending Listserv Survey on Use and Recipient Data New 200 33 0 Other-Survey
Unified Call Center Inbound Cross Servicing Journey Map Debtor Survey Unchanged 500 25 0 Other-Survey Script
User Research and Testing for Data Transparency Office Products Unchanged 2400 567 0 Form n/a User Testing Sign Up Form
Other-Samples for Testing and Interviews
Website Customer Satisfaction Survey Unchanged 10000 1667 0 Other-survey questions
Total Burden Actually Used for Information Collections Under Currently Approved ICR: 306698 6378 0  
Total Burden Currently Requested for Information Collections Under Currently Approved ICR: 0 0 0  
To view an IC, click on IC Title