Information Collection List

IC Title Status Responses Hours Dollars Document Type Form No. Form Name
Respondents requesting changes for sensitive services who failed SAP over the phone Modified 206763 34461 0 Other-Internet Screens
Respondents requesting phone-based assistance changes for sensitive services using the SAP Process Modified 3446050 804078 0 Other-Internet Screens
Respondents requesting sensitive services who chose to visit a field office who need identity proofing via SAP Modified 344605 189533 0 Other-Internet Screens
Respondents who decline to use SAP and instead use KBA New 3445360 1780103 0 Other-KBA Authentication Call Script
Total burden requested under this ICR: 7442778 2808175 0  
To view an IC, click on IC Title