Information Collection List

IC Title Status Responses Hours Dollars Document Type Form No. Form Name
CS-22-535 Enrolled Agent Special Enrollment Examination Customer Satisfaction Survey Removed 0 0 0 Other-Attachment
CS-22-536 2023 LBI Domestic Survey Supporting Statement Removed 0 0 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-23-537 TAS Digital Customer Satisfaction Survey Pilot Removed 0 0 0 Other-Survey Invitation - Taxpayer Version
Other-Survey Invitation - Taxpayer Version (Spanish)
Other-Survey Invitation - Power of Attorney Version
Other-Survey Invitation - Power of Attorney Version (Spanish)
Other-Survey Invitation - Business Version
Other-Survey Invitation - Business Version (Spanish)
Other-Survey Invitation Reminder - All recipients
Other-Survey Invitation Reminder - All recipients (Spanish)
Other-Survey Invitation 2nd Reminder - All recipients
Other-Survey Invitation 2nd Reminder - All recipients (Spanish)
Other-Survey Invitation Final Reminder - All recipients
Other-Survey Invitation Final Reminder - All recipients (Spanish)
Other-CS Paper Survey
Other-CS Paper Survey (Spanish)
Other-CS Multi-mode Survey
Other-CS Multi-mode Survey (Spanish)
CS-23-538 Pre Filing Agreement Survey Unchanged 16 1 0 Other-Attachment
Other-Attachment
CS-23-539 IRS In-Person Direct Hiring (DH) Event Survey Removed 0 0 0 Other-Attachment
Other-Attachment
Other-Attachment
CS-23-540 ACSI Survey Removed 0 0 0 Other-Attachment
Other-Attachment
Other-Attachment
CS-23-541 SPEC Volunteer Experience Survey Unchanged 1000 250 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-23-542 CEEN 2023 Removed 0 0 0 Other-Attachment
CS-23-543 Secure Messaging Survey Unchanged 15000 250 0 Other-Attachment
Other-Attachment
CS-23-544 Field Specialty - Estate and Gift Tax Exam Survey Unchanged 240 20 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-23-545 Field Specialty - Employment Tax Exam Survey Unchanged 279 23 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-23-546 Field Specialty - Excise Tax Survey Unchanged 372 31 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-23-547 Customer Call Back Survey Unchanged 13312 1109 0 Other-Attachment
CS-23-548 Procurement Awards Process Survey Unchanged 264 66 0 Other-Attachment
Other-Attachment
CS-23-549 Industry Partner Enagement Survey Unchanged 400 100 0 Other-Attachment
Other-Attachment
CS-23-550 Digital Asset Post Presentation Survey Unchanged 2100 105 0 Other-Attachment
CS-23-551 2023 Needs and Engagement Survey of Tax Professionals (NEST) Removed 0 0 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-23-552 EITC Due Diligence Survey Unchanged 500 8 0 Other-Attachment
CS-23-553 Return Preparer Office Customer Satisfaction Survey Unchanged 78 7 0 Other-Attachment
CS-23-554 TAS Customer Satisfaction Survey Unchanged 1000 167 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-23-555 Enrolled Agent Special Enrollment Examination Unchanged 15400 770 0 Other-Attachment
CS-23-556 2024 CIO Customer Experience Survey Removed 0 0 0 Other-Attachment
CS-24-557 Business Tax Account Survey Unchanged 5000 83 0 Other-Attachment
CS-24-558 IRS Over-the-Phone Interpreter (OPI) Service Customer Satisfaction Survey Unchanged 1665 278 0 Other-Attachment
Other-Attachment
Other-Attachment
CS-24-559 Where's My Refund Customer Satisfaction Survey Unchanged 20000 667 0 Other-Attachment
CS-24-560 Where's My Amended Return Customer Satisfaction Survey Unchanged 10000 333 0 Other-Attachment
CS-24-561 Customer Call Back Survey Unchanged 13312 887 0 Other-Attachment
CS-24-562 Customer Experience, Expectations, and Needs (CEEN) Survey - 2024 Removed 0 0 0 Other-Attachment
CS-24-563 SPEC Partner Customer Satisfaction Survey Unchanged 630 158 0 Other-Attachment
Other-Attachment
CS-24-564 2024 American Customer Satisfaction Index Survey Removed 0 0 0 Other-Attachment
Other-Attachment
Other-Attachment
CS-24-565 Taxpayer Advocate Service (TAS) Virtual Assistant Feedback Removed 0 0 0 Other-Attachment
CS-24-566 2024 Needs and Engagement Survey of Tax Professionals (NEST) Survey Removed 0 0 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-24-567 FY 2024 Stakeholder Partnerships Education and Communication (SPEC) - Volunteer Experience Survey Unchanged 1000 250 0 Other-Attachment
Other-Attachment
CS-24-568 Media and Publications Customer Satisfaction Survey - Forms Distribution Unchanged 620 155 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-24-569 Media and Publications Customer Satisfaction Survey - Business Taxpayers Unchanged 175 44 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-24-570 Media and Publications Customer Satisfaction Survey - Individual Taxpayers Unchanged 250 63 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-24-571 Media and Publications Customer Satisfaction Survey - Tax Return Preparer Unchanged 600 150 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-24-572 Office of the Chief Procurement Officer (OCPO) Industry Partner Engagement Survey Unchanged 120 30 0 Other-Attachment
Other-Attachment
CS-24-573 Customer Call Back Survey Unchanged 13312 998 0 Other-Attachment
CS-24-574 Enrolled Agent Special Enrollment Examination Unchanged 15400 770 0 Other-Attachment
CS-24-575 Generic Notices Survey Unchanged 50 4 0 Other-Attachment
CS-24-576 Due Diligence Webinar Survey for Non Attendees Removed 0 0 0 Other-Attachment
CS-24-577 Due Diligence Webinar Survey for Attendees Removed 0 0 0 Other-Attachment
CS-24-578 TXO Presentation Survey Removed 0 0 0 Other-Attachment
CS-24-579 Centralized Insolvency Operation (CIO) Customer Experience Survey Unchanged 7185 1317 0 Other-Attachment
CS-25-237 Automated Chatbot Interaction Survey Unchanged 30848 1028 0 Other-Attachment
CS-25-238 FY2025 Compliance Assurance Process Customer Satisfaction Survey Unchanged 101 17 0 Other-Attachment
Other-Attachment
Other-Attachment
CS-25-239 FY2025 LBI Domestic Customer Satisfaction Survey Unchanged 235 39 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-25-240 FY2025 LBI International Customer Satisfaction Survey Unchanged 165 28 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-25-243 Employment Tax Customer Experience Survey Unchanged 350 29 0 Other-Attachment
Other-Attachment
CS-25-244 Estate and Gift Tax Customer Experience Survey Unchanged 250 21 0 Other-Attachment
Other-Attachment
CS-25-247-Excise Tax Customer Satisfaction Survey Unchanged 400 33 0 Other-Attachment
Other-Attachment
CS-25-249 Due Diligence Webinar Survey for Attendees 2026 New 440 51 0 Other-Attachment
Other-Attachment
CS-25-250-Due Diligence Webinar Survey for Non-Attendees 2026 New 570 67 0 Other-Attachment
Other-Attachment
CS-25-581 CERCA Text Messaging Pilot Feedback Survey Unchanged 100 8 0 Other-Attachment
CS-25-582 2025 Automated Collection System Support (ACSS) Customer Satisfaction Survey Unchanged 1700 142 0 Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
Other-Attachment
CS-25-583 Taxpayer Experience Survey Unchanged 4774 1591 0 Other-Attachment
CS-25-584 Document Upload Tool Customer Satisfaction Survey Unchanged 10000 333 0 Other-Attachment
CS-25-585 Enrolled Agent Special Enrollment Examination (EA-SEE) Customer Satisfaction Survey Unchanged 21120 1056 0 Other-Attachment
Enterprise IVR Customer Experience Survey Unchanged 11250 563 0 Other-Telephone Script
Total burden requested under this ICR: 221583 14100 0  
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