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Agenda
Reg Review
ICR
View Information Collection (IC)
View Information Collection (IC)
IC Title:
Consumer Financial Protection Bureau (CFPB) Consumer Satisfaction Survey – National Pilot Survey (Consumer Response)
Agency IC Tracking Number:
TI 10235
IC Status:
New
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Communications
Attachment 2 Natl Pilot - Communications (2) rev 6-3-2014.pdf
Yes
Yes
Fillable Fileable
Other-Questions
Attachment 3a Natl Pilot - Questions.xlsx
Yes
Yes
Fillable Fileable
Other-Feedback Questions
Attachment 3b Natl Pilot - Feedback Questions.xlsx
Yes
Yes
Fillable Fileable
Other-Phone Script
Attachment 4 Natl - Phone script_v2 0.xlsx
Yes
Yes
Fillable Fileable
Other-Screenshots
Attachment 5 Natl Pilot - Survey Screenshots.pdf
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
Economic Development
Subfunction:
Financial Sector Oversight
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
2,000
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Approved
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
2,000
0
2,000
0
0
0
Annual IC Time Burden (Hours)
340
0
340
0
0
0
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
IC Form - Consumer Response National Pilot Customer Survey
3170-0042 IC Form - National Pilot Survey.pdf
06/03/2014
National Pilot Usability Summary
Attachment 1 Natl Pilot -Usability summary.pdf
06/03/2014
Generic Clearance Inventory Correlation Table
Attachment 3c Natl Pilot - Generic Inventory Correlation Table.xlsx
06/04/2014
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.