View Information Collection (IC)

View Information Collection (IC)

View Information Collection (IC)

IC Title:	CX Survey V3	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation: 5 CFR US8423 (a)(1)(b)(1) (To search for a specific CFR, visit the Code of Federal Regulations.)

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	RSCX v3	RS CX	CX Survey Proposed Update 20220321.docx		Yes	Yes	Fillable Printable

Federal Enterprise Architecture Business Reference Module

Line of Business: General Government

Subfunction: Executive Functions

Privacy Act System of Records
Title: OPM Central 1	FR Citation: 85 FR 59377

Number of Respondents: 250,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to New Statute	Program Change Due to Agency Discretion	Change Due to Adjustment in Agency Estimate	Change Due to Potential Violation of the PRA	Previously Approved
Annual Number of Responses for this IC	250,000	0	250,000	0	0	0
Annual IC Time Burden (Hours)	62,500	0	62,500	0	0	0
Annual IC Cost Burden (Dollars)	4,200,000	0	4,200,000	0	0	0

Documents for IC

Title	Document	Date Uploaded
Statement B	Supporting Statement B for OPM_A 11 Section 280 Improving Customer Experience_20220323.docx	03/28/2022
Statement A	ICR Template_A 11 Section 280 Clearance - OPM Services OnLine Survey_RS_20220323_ccc.docx	03/28/2022

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.