View Information Collection (IC)

View Information Collection (IC)

View Information Collection (IC)

IC Title:	VA Call Center Experience & Expectations Survey	Agency IC Tracking Number:	2900-0876

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	VA Call Center Experience and Expectations Survey	VA Call Center Experience and Expectations Survey WF response 5 14 25	VA Call Center Experience and Expectations Survey WF response 5 14 25.docx		Yes	Yes	Fillable Fileable

Federal Enterprise Architecture Business Reference Module

Line of Business: Health

Subfunction: Public Health Monitoring

Privacy Act System of Records
Title: Veterans, Dependents of Veterans, and Veteran Beneficiaries Survey Records	FR Citation: 86 FR 6992

Number of Respondents: 10,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to New Statute	Program Change Due to Agency Discretion	Change Due to Adjustment in Agency Estimate	Change Due to Potential Violation of the PRA	Previously Approved
Annual Number of Responses for this IC	10,000	0	10,000	0	0	0
Annual IC Time Burden (Hours)	833	0	833	0	0	0
Annual IC Cost Burden (Dollars)	0	0	0	0	0	0

Documents for IC

Title	Document	Date Uploaded
Dr. D Approva; VA Call Center Experience and Expectations Survey	Dr. D Approva; VA Call Center Experience and Expectations Survey.pdf	05/14/2025
VA Call Center Experience and Expectations Survey WF response 5 14 25	ICR Template_A11 Section 280 Clearance VA Call Center Experience and Expectations Survey.docx	05/14/2025

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.