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ICR
View Information Collection (IC)
View Information Collection (IC)
IC Title:
Enterprise IVR Customer Experience Survey: Reported
Agency IC Tracking Number:
IC Status:
New
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Survey Script
Enterprise IVR CX Survey 1545-2290.docx
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
General Government
Subfunction:
Taxation Management
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
15,000
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Approved
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
15,000
0
15,000
0
0
0
Annual IC Time Burden (Hours)
750
0
750
0
0
0
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
IVR Customer Experience Survey Supporting Statement
OMB Supporting Statement IVR Survey Reported.docx
08/15/2025
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.
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