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1040-0001 200411-1040-001
Historical Active 200111-1040-001
DOI/OPPM
DOI Programmatic Clearance for Customer Satisfaction Surveys
Extension without change of a currently approved collection   No
Regular
Approved with change 03/14/2005
Retrieve Notice of Action (NOA) 11/29/2004
The programmatic clearance is approved under the following terms of clearance. Prior to the use of each instrument, the agency must submit the survey to OMB for expedited review of 10 business days. The submissions must include the following information: 1. Which program office will be conducting this survey? Who are the customers? Which of the six topic areas will be addressed? 2. How was the survey developed? Who was consulted? What pre- testing, if any, was done? 3. How will the survey be conducted? How is the sample selected? What is the expected response rate and what steps are taken to maximize it? Which mode will used to administer the survey? 4. How will the results of the survey be analyzed and reported? If the customer population will be sampled, what statistical techniques will be used to generalize the results to the entire population? What level of aggregation will be used? At the conclusion of the review, OMB will inform the OPPM contact by email when the survey has been approved, after which the agency may use OMB number 1040-0001 on the instrument.
  Inventory as of this Action Requested Previously Approved
03/31/2008 03/31/2008 03/31/2005
120,000 0 120,000
18,000 0 18,000
0 0 0