View Generic ICR - OIRA Conclusion



1845-0045 200705-1845-001
Historical Active 200702-1845-001
ED/FSA 3241
Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan
Revision of a currently approved collection   No
Regular
Approved without change 05/22/2007
Retrieve Notice of Action (NOA) 05/02/2007
OMB approves this generic request, as it fixes a technical problem with the previous submission to ROCIS. The next submission of a generic survey request will be submitted as a "generic" IC request and not as a revision to the entire package. The previous terms of clearance (pasted below) still apply to this collection. This generic clearance for ED/ FSA customer satisfaction focus groups and surveys is approved under the following conditions: 1) FSA shall use the generic clearance to collect customer satisfaction data (via surveys, focus groups or software usability testing sessions) where the agency seeks to gather information for general service improvement, not for publication or for the purpose of informing significant policy or resource allocation decisions. 2) Focus groups should be of limited size and scope. 3) For individual surveys or focus groups, FSA shall submit a generic clearance request in ROCIS along with an abbreviated supporting statement in the template agreed to by OMB and Education. This statement shall include all relevant information, including a statement of need, intended use of information, description of respondents, information collection procedures, expected response rate, justification for incentive, estimated burden. 4) OMB will respond with clearance or questions within 10 working days.
  Inventory as of this Action Requested Previously Approved
04/30/2010 36 Months From Approved 04/30/2010
15,300 0 15,300
8,400 0 8,400
0 0 0