View Information Collection Request (ICR) Package
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View Information Collection (IC) List
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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
1505-0186
ICR Reference No:
200707-1505-002
Status:
Historical Active
Previous ICR Reference No:
200608-1505-003
Agency/Subagency:
TREAS/DO
Agency Tracking No:
Title:
Customer Satisfaction Measure of Government Websites
Type of Information Collection:
No material or nonsubstantive change to a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
07/13/2007
Retrieve Notice of Action (NOA)
Date Received in OIRA:
07/05/2007
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
10/31/2008
10/31/2008
10/31/2008
Responses
1,025,000
0
1,025,000
Time Burden (Hours)
42,707
0
42,707
Cost Burden (Dollars)
0
0
0
Abstract:
The objectives of surveying citizen users of federal agency websites are to: (1) provide information for improving the quality of and satisfaction with agency websites: (2) ensure continuous assessment and improvement capabilities; (3) benchmark results against other agencies and private companies; (4) determine how different types of changes to the websites will impact future citizen behaviors; and (5) make the agencies part of a quarterly E-Government customer satisfaction benchmark and annual index for all measured Federal Government activities.
Authorizing Statute(s):
None
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
20
IC Title
Form No.
Form Name
FSR 210 SAMHSA NCAID and Mental Health
FSR 210
SAMHSA NCAID and Mental Health
FSR 211 DOD Tricare MHS
FSR 211
DOD Tricare MHS
FSR 212 TREAS IRS
FSR 212
TREAS IRS
FSR 213 EPA
FSR 213 EPA
FSR 213
FSR 214 DOC Census
FSR 214
DOC Census
FSR 215 HHS CMS CIGNA DME MAC
FSR 214
CMS CIGNA DME MAC
FSR 216 VA MyHealtheVet, FSR 217 USDA NRRS Recreation.gov, FSR 218 TREAS IRS
FSR 218, FSR 217, FSR 216
VA MyHealtheVet
,
USDA NRRS Recreation.gov
,
TREAS IRS
FSR 219 GSA FCIC Consumidor, FSR 220 GSA Forms.gov, FSR 221 PBGC MyPBA, FSR 222 DOL DisabilityInfo
FSR 219, FSR 220, FSR 221, FSR 222
GSA FCIC Consumidor
,
GSA Forms.gov
,
PBGC MyPBA
,
DOL DisabilityInfo
FSR 223 DOI FWS
FSR 223
DOI FWS
FSR 224 HHS CMS WPS J5
FSR 224
HHS CMS WPS J5
FSR 225 RISC RegInfo.gov
FSR 225
RISC RegInfo
FSR 226 USDA FSA
FSA 226
USDA FSA
FSR 227 DOD America Supports You
FSR 227
DOD America Supports You
FSR 228 HHS NIDCR
FSR 228
HHS NIDCR questionnaire
FSR 229 HHS NIH Main, FSR 230 DOD Defense Link
FSR 229, FSR 230
NIH Main
,
DOD Defense Link
FSR 231 SSA Retirement Estimator, FSR 232 Holocaust Memorial Museum - Newsletter, FSR 233 Holocaust Memorial Museum - Main
FSR 231, FSR 232, FSR 233
SSA Retirement Estimator
,
Holocaust Museum Newsletter
,
Holocaust Museum Mail
FSR 234 Administrative Office of the Courts JNet
FSR 234
Administrative Office of the US Courts
FSR 235 NARA Records Management
FSR 235
NARA Records Management questionnaire
FSR 236 Peace Corps
FSR 236
Peace Corps questionnaire
FSR 237 HHS CMS Palmetto GBA J1 MAC
FSR 237
HHS CMS Palmetto GBA J1 MAC questionnaire
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
1,025,000
1,025,000
0
0
0
0
Annual Time Burden (Hours)
42,707
42,707
0
0
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
submitting surveys under the generic clearance
Annual Cost to Federal Government:
$0
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
Uncollected
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
Uncollected
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
Uncollected
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Ron Oberbillig 202-504-3656 ron.oberbillig@bpd.treas.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
07/05/2007
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