View Information Collection Request (ICR) Package
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View Information Collection (IC) List
View Supporting Statement and Other Documents
Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
3145-0157
ICR Reference No:
200805-3145-005
Status:
Historical Active
Previous ICR Reference No:
200802-3145-002
Agency/Subagency:
NSF
Agency Tracking No:
Title:
National Science Foundation Surveys to Measure Customer Satisfaction
Type of Information Collection:
Revision of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
08/25/2008
Retrieve Notice of Action (NOA)
Date Received in OIRA:
05/13/2008
Terms of Clearance:
Approved for purposes of conducting non-representative customer satisfaction surveys. NSF shall submit requests under this generic approval to OMB for individual review and shall not proceed with collecting information until such requests have been approved.
Inventory as of this Action
Requested
Previously Approved
Expiration Date
08/31/2011
36 Months From Approved
08/31/2008
Responses
31,500
0
35,025
Time Burden (Hours)
10,500
0
8,504
Cost Burden (Dollars)
0
0
0
Abstract:
The Presidential requirements in E.O. 12862, "Setting Customer Service Standards," established an ongong need for the National Science Foundation (NSF) to engage in an interactive process of collecting information and using it to improve program services and processes.
Authorizing Statute(s):
US Code:
42 USC 1861 et seq.
Name of Law: National Science Foundation Act of 1950
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
73 FR 3756
01/22/2008
30-day Notice:
Federal Register Citation:
Citation Date:
73 FR 16725
03/28/2008
Did the Agency receive public comments on this ICR?
Yes
Number of Information Collection (IC) in this ICR:
10
IC Title
Form No.
Form Name
CBET Grantees Workshop Expectations Survey
Customer Satisfaction Survey of Biology REU Site Program PIs to Determine Interest in and Challenges Related to Offering International REU Experiences
Customer Satisfaction with NSF/BFA Grantee Cash Management Section and FastLane Financial Functions
Engineering Research Center Institutional Partners Customer Satisfaction Survey
International Science & Engineering Visualization Challenge (SciVis) Survey
NSF 2011 SURVEY OF PRINCIPAL INVESTIGATORS AND REVIEWERS
NSF Mobile Website Survey
NSF Survey of Outreach Attendees
Request for clearance for conducting a customer satisfaction study for the National Science Foundations (NSFs) Math and Science Partnership (MSP) Program
SRS Web customer satisfaction survey
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
31,500
35,025
0
-3,525
0
0
Annual Time Burden (Hours)
10,500
8,504
0
1,996
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
Yes
Burden Increase Due to:
Miscellaneous Actions
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Reviews showed that times may vary for surveys, perhaps 15-20 minutes per respondent per survey, as opposed to previous levels of 10 minutes per respondent.
Annual Cost to Federal Government:
$0
Does this IC contain surveys, censuses, or employ statistical methods?
No
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
Uncollected
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
Uncollected
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
Uncollected
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Suzanne Plimpton
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
05/13/2008
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