View Generic ICR - OIRA Conclusion



1800-0011 200807-1800-001
Historical Active 200803-1800-001
ED 3569
Master Generic Plan for Customer Surveys and Focus Groups
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 07/21/2008
07/17/2008
This 83C corrects a technical problem in ROCIS. The prior terms of clearance remain in effect: This generic clearance for ED customer satisfaction focus groups and surveys is approved under the following conditions: 1) ED shall use the generic clearance to collect customer satisfaction data (via surveys and focus groups) where the agency seeks to gather information for general service improvement, not for publication or for the purpose of informing significant policy or resource allocation decisions. 2) Focus groups should be of limited size and scope. 3) For individual surveys or focus groups, ED shall submit a generic IC in ROCIS along with an abbreviated supporting statement in the template agreed to by OMB and Education. This statement shall include all relevant information, including a statement of need, intended use of information, description of respondents, information collection procedures, expected response rate, justification for incentive, and estimated burden. 4) OMB will respond with clearance or questions within 10 working days.
  Inventory as of this Action Requested Previously Approved
07/31/2011 07/31/2011 07/31/2011
70,000 0 70,000
24,930 0 24,930
0 0 0