View Information Collection Request (ICR) Package

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View ICR - OIRA Conclusion

OMB Control No: 0960-0596	ICR Reference No: 200902-0960-019
Status: Historical Active	Previous ICR Reference No: 200706-0960-005
Agency/Subagency: SSA	Agency Tracking No:
Title: Request for Internet Services-Authentication; Automated Telephone Speech Technology-Authentication
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 09/18/2009
	Date Received in OIRA: 08/12/2009
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2012	36 Months From Approved	09/30/2009
Responses	27,529,370	0	23,807,046
Time Burden (Hours)	688,235	0	595,175
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Adjustment in Estimate
Annual Number of Responses	27,529,370	23,807,046	3,722,324
Annual Time Burden (Hours)	688,235	595,175	93,060
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The increase in the number of respondents and burden hours is due to the increased usage of the SSA website www.ssa.gov by the public and the addition of the 800# automated telephone services, including the Screen Splash verification system for requestors who wish to speak with agents, to this clearance package. The increase can also be attributed to the addition of two new internet processes, the Retirement Estimator and Registration of Appointed Representatives.

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