View Information Collection Request (ICR) Package
Skip to main content
An official website of the United States government
The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.
The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.
Search:
Agenda
Reg Review
ICR
This script is used to control the display of information in this page.
Display additional information by clicking on the following:
All
Brief and OIRA conclusion
Abstract/Justification
Legal Statutes
Rulemaking
FR Notices/Comments
IC List
Burden
Misc.
Common Form Info.
Certification
View Information Collection (IC) List
View Supporting Statement and Other Documents
Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0690-0030
ICR Reference No:
201103-0690-001
Status:
Historical Active
Previous ICR Reference No:
Agency/Subagency:
DOC/OS
Agency Tracking No:
Title:
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection:
New collection (Request for a new OMB Control Number)
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
04/19/2011
Retrieve Notice of Action (NOA)
Date Received in OIRA:
03/15/2011
Terms of Clearance:
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
Inventory as of this Action
Requested
Previously Approved
Expiration Date
04/30/2014
36 Months From Approved
Responses
489,420
0
0
Time Burden (Hours)
126,267
0
0
Cost Burden (Dollars)
0
0
0
Abstract:
This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.
Authorizing Statute(s):
None
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
75 FR 80544
12/22/2010
30-day Notice:
Federal Register Citation:
Citation Date:
76 FR 13977
03/15/2011
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
73
IC Title
Form No.
Form Name
Alaska Weather Information Line Statewide Survey
Customer Results Survey on EDA/ITA Trade & Investment Programs
Customer Satisfaction Survey of EDA.gov Website Visitors
EDA-Grant Application Process Improvement Survey
Export.gov Customer Feedback Form
Fee Process Next Generation (FPNG) Focus Sessions Regarding Fee Processing System Access and Stored Payment Account Access and Management
Fee Process Next Generation (FPNG) Phone Interviews Regarding Fee Processing System Access and Stored Payment Account Access and Management
Feedback from Alaskan Fishing Communities: Impacted/Respond or Adapt to Economic, Social, and Environmental Pressures
Feedback in Support of U.S. PTO's Next Generation Initiatives
none, none
Background Information
,
Audio and Video Recording Consent Form
ITA - Commercial Service (CS) Europe (UK) - Client Feedback
ITA - Commercial Services Program Clients Qualitative Interviews
ITA - Commercial Services Program Feedback Comment Cards
ITA - Commercial Services Program Feedback Forms
NA
International Buyer Program (IBP) Annual Comment Card
ITA - Customer Feedback Survey for U.S. Organizations
ITA-Advocacy Center Customer Satisfaction Comment Card
None
Comment Card for Advocacy Center
ITA-Commercial Services Program Client Needs Segmentation Focus Groups
ITA-Event Evaluation Customer Satisfaction Forms
None, None
Business Outlook Conference Evaluation Form
,
Trade Mission Evaluation Form
ITA-Trade Agreements Compliance Program Customer Comments Cards
None, None, None
COMMUNICATIONS FOR CASES CLOSED SUCCESSFULLY
,
COMMUNICATIONS FOR CASES CLOSED NON-SUCCESSFULLY
,
COMMUNICATIONS FOR ANNUAL PROGRAM COMMENT CARD
Intellectual Property (IP) Awareness Assessment Tool Feedback
None
IP Awareness Assessment
MBDA - Customer Satisfaction Survey of MBDA.gov Website Visitors
MBDA - Rank Your Recommendations: A Survey of Minority Business Development Agency Business Centers
NESDIS Web site Customer Experience Survey
None
NESDIS HQ Web site Survey
NIST - Information Resources Needs for the Standards Coordination Office Customers (World Standards Week Event)
NIST-Information Resources Needs for Standards Coordination Office (SCO)
None
NIST Services Questions
NOAA - Great Lakes Beach Hazards Interviews
None
Great Lakes Beach Hazards Interviews
NOAA - Harmful Algae Website User Survey
None
NOAA - Harmful Algae Website Survey
NOAA - Harmful Algal Blooms Subscriber List Questionnaire
None
NOAA Harmful Algal Blooms Subscriber List Questionnaire
NOAA - Hawaiian Monk Seal Visitor Education Programming Focus Group
NA
Appearance Release Form
NOAA - Hurricane Forecast Products Customer Poll at National Hurricane Conference
NOAA - Local Climate Analysis Tool (LCAT) User Registration
NOAA - Needs Assessment for Training in Climate and Hazard Adaptation: Discussion Groups
None
NOAA-Needs Assessment for Training in Climate & Hazard Adaptation: Discussion Groups
NOAA - Needs Assessment for Training in Climate and Hazard Adaption
NOAA - Questionnaire on Current and Planned Use of L-Band Direct Readout Services from the Joint Polar-Orbiting Satellite Systems (JPSS)
None
Need for L-Band Service on JPSS-2 and Beyond
NOAA - Quick Response (QR) Code Enabled Nautical Chart Feedback
None
NOAA- QR Code-enabled Feedback Survey
NOAA - Satellite Conference 2013 Feedback Survey
None
NOAA Satellite Conference 2013 Feedback Survey
NOAA - Shoreline Change Workshop of 2012: Perspectives on the Great Lakes
NOAA - Stakeholder Feedback on the Selection of NOAA Candidate Habitat Focus Area(s) in California
NOAA - Storm Surge Marketing Discussion Groups
NOAA - Tropical Cyclone Impact Graphic (TCIG) Focus Groups
NOAA - Watch, Warning, and Advisory (WWA) Focus Groups
NOAA-Biogeographic Assessment Product Requests
None
Order Form for NOAA Biogeography Branch Product
NOAA-Customer Satisfaction Survey of NOAA Coastal Services Center Technical Assistance
NOAA-ESTC Science Workshop Program Implementation Surveys
NOAA-Feedback of Students Collaborating to Undertake Tracking Efforts for Sturgeon (SCUTES) Elementary-Middle-and High School Educational Kits
none
SCUTES Elementary - Middle School Educational Kit Evaluation
NOAA-Fishing Around Sea Turtles" Products and Services Survey
NOAA-Hawaiian Monk Seal Public Service Announcement Focus Groups
NOAA-Lincoln Park Restoration Site Visitor Survey
NOAA-Probabilistic Hydrologic Outlook Survey
NOAA-Students Collaborating To Undertake Tracking Efforts for Sturgeon (SCUTES) Elementary and High School Educational Kits Evaluation
None, None
SCUTES Educational Kit Evaluation
,
SCUTES Educational Kit Evaluation
NOAA-Survey for Soliciting Feedback on the NMFS Recreational Bluefin Tuna Reporting System
None
Recreational Bluefin Reporting Options Survey
NOAA: On-line Comments Regarding the Uses of the Enhanced Magnetic Field Model
NOAA: On-line Comments Regarding the Uses of the World Magnetic Model Form
NTIA - Project 25 Documents and Standards Reference and Video Quality in Public Safety Tools Feedback Forms
None, None
VQiPS Tool Feedback Form
,
P25 DSR Feedback Form
NTIA-Program Offices Customer Satisfaction Survey
NTIS - National Technical Reports Library (NTRL) V3.0 Survey
OS - Commerce.gov Customer Feedback Form
None
COMMERCE.GOV WEBSITE USER SURVEY
Ofc of Secy - BusinessUSA Contact Center Customer Satisfaction Survey
PTO - After Final Consideration Pilot 2.0 Survey
None
After Final Consideration Pilot 2.0 (AFCP 2.0) Survey Questions for External Stakeholders
PTO - Customer Outreach Poll for the Biotechnology/Chemical/Pharmaceutical Partnership Meeting
PTO - Focus Group Feedback in Support of the USPTO Next Generation Initiatives
None, None
Background Information
,
Audio and Video Recording Consent Form
PTO - Knowledge Elicitation Sessions to Support the Chinese Patent Search Initiative
None, None
SIPO Search Demographics Form
,
Audio and Video Recording Consent Form
PTO - National Trademark Expo - 2012 Participant Feedback Surveys
PTO - Outreach Sessions: eFiling of America Inventions Act Trials and Proposed Future Needs
None
Volunteer Form
PTO - Request for Continued Examination Survey
None
None
PTO - Tegernese Group Patent Law Harmonization Feedback
PTO - Trademark Electronic Official Gazette Customer Satisfaction Survey
None
PTO-Trademark Electronic Official Gazette Outreach Survey
PTO Outreach Sessions with Patent Applicants regarding eFiling and Proposed Future Needs
PTO-Patent Reengineering - Applicant Feedback Word Validation Tool
PTO-Survey of Paten Applicants' Filing Software Usage and Tools
None
Survey of Patent Applicants' Filing Software Usage and Tools
PTO-Usability Testing Feedback for USPTO Next Generation Initiatives
None, None, None, None
Background Information
,
Audio and Video Recording Consent Form
,
Participant Scenario Worksheet
,
System Usability Scale
Patents End-to-End System Customer Feedback Focus Sessions
Patents End-to-End System Customer Feedback on Online Payment Process
WebEx Stakeholder Testing
None
Questions for External Beta Testers of WebEx
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
489,420
0
0
489,420
0
0
Annual Time Burden (Hours)
126,267
0
0
126,267
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
Yes
Burden Increase Due to:
Miscellaneous Actions
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
This is a new request for a generic ICR.
Annual Cost to Federal Government:
$336,880
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Gwellnar Banks 202 482-3781 gbanks@doc.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
03/15/2011
An official website of the United States government
The .gov means it's official.
The site is secure.
