View Information Collection Request (ICR) Package

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View ICR - OIRA Conclusion

OMB Control No: 0960-0596	ICR Reference No: 201205-0960-010
Status: Historical Active	Previous ICR Reference No: 201106-0960-008
Agency/Subagency: SSA	Agency Tracking No:
Title: Request for Internet Services-Authentication; Automated Telephone Speech Technology-Authentication
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 09/28/2012
	Date Received in OIRA: 08/28/2012
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2015	36 Months From Approved	09/30/2012
Responses	16,053,172	0	6,310,651
Time Burden (Hours)	939,678	0	157,768
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion	Change Due to Adjustment in Estimate
Annual Number of Responses	16,053,172	6,310,651	5,353,088	4,389,433
Annual Time Burden (Hours)	939,678	157,768	540,019	241,891
Annual Cost Burden (Dollars)	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: There has been an increase in burden hours. This increase stems from an increase in usage of SSA's website and 800# automated telephone services. There has been a decrease to the burden hours, because the Special Notice Option was combined with the Internet version of RISA. in addition, we will be removing certain applications from RISA to another authentication scheme (0960-0789).

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