View Information Collection Request (ICR) Package

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View ICR - OIRA Conclusion

OMB Control No: 3064-0134	ICR Reference No: 201206-3064-007
Status: Historical Active	Previous ICR Reference No: 200904-3064-001
Agency/Subagency: FDIC	Agency Tracking No:
Title: Customer Assistance
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 08/15/2012
	Date Received in OIRA: 07/02/2012
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	08/31/2015	36 Months From Approved	08/31/2012
Responses	15,000	0	15,000
Time Burden (Hours)	7,500	0	7,500
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved
Annual Number of Responses	15,000	15,000
Annual Time Burden (Hours)	7,500	7,500
Annual Cost Burden (Dollars)	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: There is no change in total burden. However, the FDIC has added a new form to the collection to separate business inquiries from individual consumer inquiries. This resulted in a reduction of 450 hours in the burden attributable to the Customer Assistance Form, with assignment of those hours to the burden attributable to the new Business Assistance Form.

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