View Information Collection Request (ICR) Package

Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.

View Generic ICR - OIRA Conclusion

OMB Control No: 1090-0007	ICR Reference No: 201209-1090-001
Status: Historical Active	Previous ICR Reference No: 200908-1090-001
Agency/Subagency: DOI/ASPMB	Agency Tracking No:
Title: American Customer Satisfaction Index "Customer Satisfaction Surveys"
Type of Information Collection: Revision of a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 03/05/2013
Retrieve Notice of Action (NOA)	Date Received in OIRA: 10/10/2012
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	03/31/2015	36 Months From Approved	03/31/2013
Responses	131,250	0	112,500
Time Burden (Hours)	26,250	0	22,500
Cost Burden (Dollars)	0	0	0

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Agency Discretion
Annual Number of Responses	131,250	112,500	18,750
Annual Time Burden (Hours)	26,250	22,500	3,750
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: Overall burden has increased because more data collection is conducted online and the number of responses has increased per survey.