View ICR - OIRA Conclusion

1652-0047 201210-1652-001
Historical Active 201107-1652-002
DHS/TSA
Transportation Worker Identification Credential
Revision of a currently approved collection   No
Emergency 11/30/2012
Approved with change 03/13/2013
Retrieve Notice of Action (NOA) 10/31/2012
For the survey portion of this collection, TSA should consider offering the instrument in Spanish, since this has been identified as a potential reason for low response rates. In the next submission, the survey response scales should be modified as discussed. Also, TSA should consider the sample size/number of respondents, since only a small fraction of the responses are used to calculate customer service satisfaction.
  Inventory as of this Action Requested Previously Approved
09/30/2013 6 Months From Approved 03/31/2013
852,310 852,310 922,054
741,879 741,879 807,079
42,786,620 42,786,620 53,176,226