View Information Collection Request (ICR) Package

OMB Control No: 3135-0130	ICR Reference No: 201212-3135-001
Status: Historical Inactive	Previous ICR Reference No: 201112-3135-002
Agency/Subagency: NEA	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Improperly submitted and continue	Conclusion Date: 01/16/2013
	Date Received in OIRA: 01/02/2013
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	04/30/2014	04/30/2014	04/30/2014
Responses	7,091	0	7,091
Time Burden (Hours)	3,558	0	3,558
Cost Burden (Dollars)	55,333	0	55,333

Abstract: This collection of information is necessary to enable NEA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

Authorizing Statute(s): US Code: 20 USC 954 Name of Law: National Foundation on the Arts and Humanities Act of 1965

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	75 FR 245	12/22/2010
30-day Notice:	Federal Register Citation:	Citation Date:
	11 FR 5705	03/14/2011
Did the Agency receive public comments on this ICR? No

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: This change is being submitted through ROCIS to reflect additional information collection requests that will be submitted under this Generic ICR due to changes in NEA programming. These additional information collections include one participant survey (Blue Star Museum Participant Survey) and one survey associated with the second phase of a pilot test for the Audience Impact project. Note that all the surveys included in this non-substantive change are voluntary. The Blue Star Museum Participant Survey that is included in this non-substantive change is conducted annually. Its purpose is to solicit opinions from individuals who participate in the Blue Star Museums program so that the NEA can identify the number of program attendees and improve future implementation of the program. The additional burden in this non-substantive change is based on the actual burden realized in previous years of the survey. The second phase of the pilot test of the Audience Impact project involves testing a survey instrument with audience members of three grantees from each of our disciplines that put on live events (a total of approximately 30 grantees). Grantees who participate will be give materials to publicize a web-based survey to their audience members. The survey is very similar to a customer satisfaction survey. It is voluntary both for the grantees to participate and for the audience members to respond to the survey. We estimate that the survey will take approximately 5 minutes complete. The publicity materials for the survey will be inserted in playbills and/or printed on posters that are displayed in the performance venues. This means that the potential respondent pool is every individual who attends the event. Our calculations about expected responses are based on: (1) the average estimated number of projected audience members from grant applicants from each discipline type that is going to be part of this phase of the pilot test; and (2) an estimated 10% response rate. If this approach to collecting audience impact data proves fruitful, NEA plans to implement the project on a more comprehensive basis in future years as part of our performance measurement activities under our strategic plan.

Annual Cost to Federal Government: $55,333

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

Agency Contact: Steve Shewfelt 202 682-5563 shewfelts@arts.gov

View Generic ICR - OIRA Conclusion