View Information Collection Request (ICR) Package
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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0917-0036
ICR Reference No:
201301-0917-001
Status:
Historical Active
Previous ICR Reference No:
201205-0917-002
Agency/Subagency:
HHS/IHS
Agency Tracking No:
Title:
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection:
No material or nonsubstantive change to a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
01/31/2013
Retrieve Notice of Action (NOA)
Date Received in OIRA:
01/18/2013
Terms of Clearance:
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.
Inventory as of this Action
Requested
Previously Approved
Expiration Date
05/31/2015
05/31/2015
05/31/2015
Responses
105,000
0
3,030
Time Burden (Hours)
40,000
0
1,030
Cost Burden (Dollars)
0
0
0
Abstract:
This fast track generic collection of infomration is neccesssary to enable IHS to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficeint, and satisfying experience with the Agency's programs.
Authorizing Statute(s):
US Code:
44 USC 3501
Name of Law: Paperwork Reduction Act
EO: EO 12682 Name/Subject of EO: "Setting Customer Service Standards"
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
31
IC Title
Form No.
Form Name
Catawba Service Unit Patient Satisfaction Survey
0917-0036
Catawaba Service Unit Patient Satisfaction Survey
Community Health Representatives (CHR) National Education Training (NET)
0917-0036-17
OMB No. 0917-0036-17, IHS CHR NET Plenary Eval Form
Community Health Representatives (CHR) Online Diabetes Training Evaluation
OMB No. 0917-0036-16
OMB No. 0917-0036-16, IHS CHR Online Diabetes Training Evaluation Form
Dental Patient Satisfaction Survey
0917-0036-34
0917-0036-34, Dental Patient Satisfaction Survey
EHR Pharmacy Residence Informaticists Survey
OMB 0917-0036-0031
OMB 0917-0036-0031, EHR Pharmacy Resident Informaticist Survey
Gallup Service Unit Patient Satisfaction Survey
0917-0036-38
OMB No. 0917-0036-38, Gallup Service Unit Patient Satisfaction Survey
IHS Clinical Rounds Qualitative Feedback
0917-0036-18
0917-0036-18, IHS Clinical Rounds Qualitative Feedback Form
IHS OEHE Customer Satisfaction Survey
0917-0036-20, 0917-0036-20, 0917-0036-20, 0917-0036-20
0917-0036-20, Post Construction O & M Survey
,
0917-0036-20, Annual Operator O & M Survey
,
0917-0036-20, Tribal Homeowner Survey
,
0917-0036-20, Tribal Partner Survey
IHS Pharmacy Automation Survey 2013
OMB No. 0917-0036-19
OMB No. 0917-0036-19, IHS Pharmacy Automation Survey
IHS Website ICD-10 Stakeholder Readiness Survey - ICD-10 Project Needs Assessment
0917-0036-27
OMB No. 0917-0036-27, IHS Website ICD-10 Stakeholder Readiness Survey - ICD-10 Project Needs Assessment
Indian Health Service (IHS) Patient Experience Survey
OMB No. 0917-0036-24
OMB No. 0917-0036-24, IPC Patient Experience Survey
OMB No. 0917-0036 Indian Health Service (IHS) Wind River Service Unit (WRSU) Customer Satisfaction Survey
0917-0036, 0917-0036, 0917-0036
Coordinated Care Survey
,
Patient Registration Survey
,
Patient Wellness Survey
OMB No. 0917-0036 – Clinical Decision Support Usability Assessment
OMB No. 0917-0036
Clinical Decision Support Usabibility Assessment - Local Clinical Reminders
OMB No. 0917-0036, Indian Health Service (IHS) RPMS Stakeholder Survey – Resource and Patient Management System Program Operational Analysis Needs Assessment
0917-0036
OMB No. 0917-0036, Indian Health Service (IHS) RPMS Stakeholder Survey – Resource and Patient Management System Program Operational Analysis Needs Assessment
OMB No. 0917-0036, Sugar Shockers Health Campaign Survey, Catawba Service Unit
0917-0036
Sugar Shockers Health Campaign Survey, at Catawaba, SU
OMB No. 0917-0036, We Care Survey, Blackfeet Community Hospital
OMB No. 0917-0036
We Care Survey, Blackfeet Community Hospital
Patient Flow Time Study
0917-0036-33
Patient Flow Time Study
Patient Satisfaction Survey, Alburquerque Service Unit
0917-0036-36
OMB No. 0917-0036-36, Patient Satisfaction Survey, Albuquerque Service Unit
Patient Satisfaction Survey, Crow Service Unit
0917-0036
Patient Satisfaction Survey, Crow Service Unit
Patient Satisfaction Survey, Tohatchi
0917-0036
OMB No. 0917-0036-39, Patient Satisfaction Survey, Tohatchi
Patient Satisfaction Survey, at CRHC
0917-0036-32
Patient Satisfaction Survey, at Cheyenne River Health Center
Portland Area Division of Environmental Health Services: Customer Service Assessment
0917-0036-21
OMB No 0917-0036-21, Portland Area Division of Environmental Health Services: Customer Services Assessment
Providers - e-RX Deployment
OMB No. 0917-0036-35
OMB No. 0917-0036-35, Providers - eRX Deployment
RPMS Annual Training Needs Assessment
0917-0036-23
OMB No. 0917-0036-23, IHS RPMS Annual Training Needs Assessment
RPMS Computer Based Post Class Survey
0917-0036-28
0917-0036-28, Computer Training Post Class Survey
RPMS eLearning Hands-on Customer Satisfaction Survey
OMB No. 0917-0036-30
OMB No. 0917-0036-30, RPMS eLearning Hands-on Customer Satisfaction Survey
THC Dental Patient Satisfaction Survey
0917-0036
THC Dental Patient Satisfaction Survey
User satisfaction data collection for the IHS OIT NDW
0917-0036
Indian Health Service, Office of Information Technology, National Patient Reporting System National Data Warehouse Data Collection Survey
VPN User Survey
OMB No. 0917-0036-22
OMB Form No. 0917-0036-22, IHS VPN User Survey
We Care Survey, Fort Peck SU IHS
OMB 0917-0036
We Care Survey, Fort Peck SU IHS
We Care Survey, Northern Cheyenne
0917-0036
We Care Patient Satisfaction Survey for Nothern Cheyenne
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
105,000
3,030
0
0
101,970
0
Annual Time Burden (Hours)
40,000
1,030
0
0
38,970
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Annual Cost to Federal Government:
$15,000
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Tamara Clay 301 443-4750 Tamara.Clay@ihs.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
01/18/2013