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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
1225-0059
ICR Reference No:
201304-1225-001
Status:
Historical Active
Previous ICR Reference No:
201208-1225-001
Agency/Subagency:
DOL/DM
Agency Tracking No:
Title:
DOL Generic Solution for Customer Satisfaction Surveys and Conference Evaluations
Type of Information Collection:
No material or nonsubstantive change to a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
05/22/2013
Retrieve Notice of Action (NOA)
Date Received in OIRA:
04/27/2013
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
01/31/2016
01/31/2016
01/31/2016
Responses
12,500,000
0
375,000
Time Burden (Hours)
70,000
0
37,500
Cost Burden (Dollars)
0
0
0
Abstract:
Customer satisfaction and conference evaluation surveys provide important information on customer attitudes about the delivery and quality of agency products/services and will be used as part of an ongoing process to improve DOL programs and products.
Authorizing Statute(s):
None
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
77 FR 55506
09/10/2012
30-day Notice:
Federal Register Citation:
Citation Date:
77 FR 70825
11/27/2012
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
20
IC Title
Form No.
Form Name
Add Us In Evaluation
Bureau of Labor Statistics, Office of Publications and Special Studies User Surveys
CES Spreadsheet Reporter User Survey
Consumer Price Index (CPI) Survey
Current Employment Statistics Customer Satisfaction Outreach Survey
DOL National Contact Center E-Correspondence Contact Form and DOL Web Site Customer Satisfaction Survey
NA, NA
National Contact Center Contact Us Web Page
,
DOL Web Site Customer Satisfaction Survey
Data Users Impact Survey on Redesign of Consumer Expenditure Survey
EBSA Participant Assistance Program Customer Survey
EBSA Participant Assistance Program Customer Survey
EBSA Participant Assistance Program Customer Survey
Employee Benefits Security Administration Participant Assistance Program Customer Survey
Employment Projections Videos Feedback
FedCASIC 2014 Feedback Survey
NA
FedCASIC Web Survey
LAUS Stakeholder and State Partners' Feedback Surveys
Office of Publications and Special Studies (OPUBSS) News Release Survey
The FedCASIC 2013 Feedback Survey
Understanding Data Eser and Data Provider Concerns About QCEW Data Quality and Data Confidentiality
United States Department of Labor National Contact Center Mailing List Request Form
NA
United States Department of Labor National Contact Center Mailing List Request Form
Wage and Hour Division Fair Labor Standards Act Customer Satisfaction Survey and Office of Disability Employment Policy HIV/AIDS Employment ePolicyWorks eWorkgroup Tracking Tool and Participant Survey
NA, NA
FLSA Customer Satisfaction Survey
,
HIV/AIDS Employment ePolicyWorks eWorkgroup Tracking Tool and Participant Survey Form
Wage-Hour Written Compliance Assistance Tool Evaluation Form
NA, NA
Event Evaluation Form
,
Written Compliance Assistance
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
12,500,000
375,000
0
0
12,125,000
0
Annual Time Burden (Hours)
70,000
37,500
0
0
32,500
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
This information collection request seeks OMB approval to increase the information collection burden
Annual Cost to Federal Government:
$108,503
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Michel Smyth 202 693-0638 smyth.michel@dol.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
04/27/2013
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