View Information Collection Request (ICR) Package
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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0651-0080
ICR Reference No:
201506-0651-003
Status:
Historical Active
Previous ICR Reference No:
Agency/Subagency:
DOC/PTO
Agency Tracking No:
Title:
Clearance for the Collection of Qualitative Feedback
Type of Information Collection:
New collection (Request for a new OMB Control Number)
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
08/07/2015
Retrieve Notice of Action (NOA)
Date Received in OIRA:
06/25/2015
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
08/31/2018
36 Months From Approved
Responses
27,900
0
0
Time Burden (Hours)
5,059
0
0
Cost Burden (Dollars)
0
0
0
Abstract:
Improving Agency programs requires ongoing assessment. The Agency will collect, analyze, and interpret information gathered to identify strengths and weaknesses of current services. Based on feedback received, the Agency will identify operational changes needed to improve programs and services. The solicitation of feedback will target areas such as: timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. The Agency is committed to hearing feedback from its customers. Responses will be assessed to identify service areas in need of improvement. If this information is not collected, then the Agency will miss opportunities to obtain vital feedback from their customers and stakeholders on ways to improve their program and services.
Authorizing Statute(s):
None
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
80 FR 19286
04/10/2015
30-day Notice:
Federal Register Citation:
Citation Date:
80 FR 35318
06/19/2015
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
20
IC Title
Form No.
Form Name
G245: LSAC Events
G245 -1
Private Sector Survey
G246: Pro Se Education and Customer Service Feedback
G246
Pro Se Feedback Questions
G248 PatentsView Query Tool Usability Testing
G248
PatentsView Query Tool Questionnaire
G249: Patents Recruitment Open House
G250: Global Patent Prosecution Focus Group
G252 Focus Group Feedback in Support of Next Generation Initiatives
G252-1, G252-2
Audio/Video Consent Form
,
Background Information
G253 Small Discussion Group Feedback in Support of Next Generation Initiatives
G253-1, G253-2
Audio/Video Consent Form
,
Background Information
G254 Usability Testing Feedback in Support of Next Generation Initiatives
G254-1, G254-2, G254-3, G254-4
Audio/Video Consent Form
,
Background Information
,
Participant Scenario Worksheet
,
System Usability Scale
G255 STEPP Pilot Program Surveys
G255-1, G255-2, G255-3
STEPP Evaluation
,
STEPP Needs Assessment Survey
,
STEPP PIlot Interest Form
G257- PTAB E2E System Survey and Focus Group
G257-1
External Engagement Survey
G258-Dallas and San Jose Recruitment Outreach
G258-1
Survey Questions
G259 Post Prosecution Pilot Program (P3)
G259-1
P3 Survey Questions
G260: Electronic Business Center Survey
G260-1
Customer Satisfaction Survey
G261 Patents Pro Bono Metrics Survey
G261-1
Pro Bono Survey Questions
G262 IP Education Outreach Council Events
G263 STEPP Interest Form
G263-1
STEPP Interest Form
G264: 2016 USPTO Trademark Expo Surveys
G264-2, G264-1
Exhibitor Survey
,
Attendee Survey
G265- Global Dossier Survey and Focus Group
G267- HR Employee Relations Survey
Texas Patents Recruitment Roadshow
G220-04, G220-03, G220-01, G220-02
TX Road Show Survey 2015
,
Dallas IP info sessions
,
Road Show Registration
,
Dallas Open House Regristration
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
27,900
0
0
27,900
0
0
Annual Time Burden (Hours)
5,059
0
0
5,059
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
Yes
Burden Increase Due to:
Miscellaneous Actions
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
New generic clearance collection request.
Annual Cost to Federal Government:
$0
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Marcie Lovett 571 272-8123 marcie.lovett@uspto.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
06/25/2015
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