View Information Collection Request (ICR) Package
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View Information Collection (IC) List
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Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
0915-0212
ICR Reference No:
201506-0915-001
Status:
Historical Active
Previous ICR Reference No:
201502-0915-002
Agency/Subagency:
HHS/HSA
Agency Tracking No:
Title:
Voluntary Partner Surveys to Implement Executive Order 12862 in the Health Resources and Services Administration
Type of Information Collection:
Extension without change of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved with change
Conclusion Date:
07/06/2018
Retrieve Notice of Action (NOA)
Date Received in OIRA:
05/15/2018
Terms of Clearance:
The agency is reminded that individual packages submitted under this generic clearance must be reviewed and approved by OMB prior to fielding. OMB will seek to review surveys within 10 days of submission. Packages submitted under this clearance will be used solely for purposes of measuring customer satisfaction.
Inventory as of this Action
Requested
Previously Approved
Expiration Date
07/31/2021
05/31/2018
07/31/2018
Responses
52,250
0
52,250
Time Burden (Hours)
5,375
0
5,375
Cost Burden (Dollars)
0
0
0
Abstract:
This generic project clearance allows HRSA to conduct voluntary customer satisfaction surveys of its partners to assess strengths and weaknesses in program services and products. Examples of such surveys include satisfaction with technical assistance provided to grantees, in class evaluations of training sessions, and satisfaction with information services.
Authorizing Statute(s):
EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
82 FR 52308
11/13/2017
30-day Notice:
Federal Register Citation:
Citation Date:
83 FR 18574
04/27/2018
Did the Agency receive public comments on this ICR?
No
Number of Information Collection (IC) in this ICR:
25
IC Title
Form No.
Form Name
(MIECHV MODS) Maternal, Infant, and Early Childhood Home Visiting Program (MIECHV) Developing Strategies to Facilitate Cross-Model Collaboration and Data Sharing – Customer Satisfaction Survey Forms
C, A, B
Attachment A - Data Science Training Survey.docx
,
Attachment B - Resource Guide Survey.docx
,
Attachment C - List of Analytic Experts Survey.docx
2018 National Ryan White Conference on HIV Care & Treatment Evaluation
1, 3, 2, 4
Ryan White 2018 Session Evaluation 9.18.2018 FINAL2.pdf
,
Breakout Session Evaluation Questions_final.docx
,
Plenary Session Evaluation Questions_final.docx
,
Overall 2018 NRWC Evaluation_final.docx
2020 National Ryan White Conference on HIV Care and Treatment
1, 3, 2, 4
Overall 2020 NRWC Conference Evaluation.docx
,
2020 NWRC Breakout Evaluation Questions for App.docx
,
2020 NWRC Plenary Evaluation Questions for App.docx
,
2020 Ryan White CEU Session Evaluation Form.docx
Building Futures: Supporting Youth Living with HIV, Feedback on Toolkit and Webinars
1
BF_Webinar_Survey_4_24_2018.docx
Collection of Qualitative Feedback on Telehealth.HHS.gov
1, 2
Telehealth Website - Page Level - SurveyEngSpan.docx
,
Telehealth Website - Site Level - Survey EngSpan.docx
DGMO Customer Service Satisfaction Survey
1
DGMO Customer Service Survey Questions.docx
DIR Objective Peer Review Assessment Survey
1Q5, 1Q4, 1Q3, 1, 2Q1, 1Q2, 1Q1, 2Q2
0212 DIR OMB Survey Binder 8-1-18.pdf - SHOWS BURDEN STMNT, OMB NO AND EXP DATE
,
DIR Review Assessment Survey form 1 - screenshot Reviwer Q1.png
,
DIR Review Assessment Survey form 1 - screenshot ReviewerQ2.png
,
DIR Review Assessment Survey form 1 - screenshot Reviwer3.png
,
DIR Review Assessment Survey form 1 - screenshot ReviwerQ4.png
,
DIR Review Assessment Survey form 1 - screenshot ReviwerQ5.png
,
DIR Review Assessment Survey form 2 - screenshot ChairQ 1.png
,
DIR Review Assessment Survey form 2 - screenshot Chair ReviewQ2.png
Division of Practitioner Data Bank (DPDB) Feedback and Satisfaction Surveys
1
National Practitioner Data Bank (NPDB) Webcast Survey
Donation Experience Survey
1 R, 1
New Survey - Be The Match Donation Experience Generic.docx
,
Old Survey Redline - Be The Match Donation Experience Generic.docx
HRSA Division of Practitioner Data Bank (DPDB) 2019 Education Forum Participant Survey
1
2019 NPDB Education Forum Feedback Survey.pdf
HRSA Division of Transplantation (DoT) Formative Evaluation Minority Organ Donation Outreach
1, 2
FORM Focus Group CLEAN.docx
,
FORM Survey Questions CLEAN.docx
Health Center Program Support Customer Service Survey
1
Sample Customer Service Survey--Salesforce In Test.docx
Maternal and Child Health Epidemiology Training Course One-Year Follow-up Survey
1
One-Year Trainee Survey form.docx
Maternal and Child Health Nutrition Training Needs Assessment
1
Survey MCH Nutrition Training Needs Assessment.docx
Maternal, Infant, and Early Childhood Home Visiting Program (MIECHV) On-Site Compliance Review Awardee Feedback Form
1
MIECHV On-Site Compliance Review Awardee Feedback Form.docx
Maternal, Infant, and Early Childhood Home Visiting Program (MIECHV) On-Site Compliance Review Awardee Feedback Form
A
Attachment A-MIECHV On-Site Compliance Review Awardee Feedback Form.docx
Maternal, Infant, and Early Childhood Home Visiting Program All Grantee Meeting Feedback Forms
A, B
All Grantee Meeting Feedback
,
All Grantee Meeting Individual Session Feeback
Maternal, Infant, and Early Childhood Home Visiting Program HV-ImpACT Technical Assistance Program Feedback and Satisfaction Surveys
C, E, A, B, D
Attachment A-Annual Satisfaction Survey.docx
,
Attachment B-HV-ImpACT Event Survey.docx
,
Attachment C-Community of Practice Survey.docx
,
Attachment D-Targeted TA Project Officer survey.docx
,
Attachment E-Newsletter Survey.docx
Maternal, Infant, and Early Childhood Home Visiting Program HV-PM/CQI Technical Assistance Center Satisfaction Surveys
A, B, C, D
Attachment A - HV-PMCQI Annual Survey.docx
,
Attachment B - HV-PMCQI Information Request Survey.docx
,
Attachment C - HV-PMCQI Individualized TA Survey.docx
,
Attachment D - HV-PMCQI Webinar Survey.docx
National Practitioner Data Bank (NPDB) Usability Surveys
1
National Practitioner Data Bank (NPDB) Usability Surveys
National Practitioner Data Bank Call Center Customer Satisfaction Survey
1
NPDB Customer Survey Questions.docx
OAMP Customer Satisfaction Survey
1
Example Survey in Survey Monkey - OAMP.pdf
Title V Information System (TVIS) User Satisfaction Survey
1
Screen Shots of Title V Information System Survey 2018.docx
UDS Reporting Modernization Customer Satisfaction Survey
1
UDS Reporting Modernization Customer Satisfaction Survey
Virtual Interviews with Members of the Public to Assess Customer Experience with Organ Donation PSAs
1
Interview Guide - OMB Outreach Evaluations CLEAN.RA.docx
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
52,250
52,250
0
0
0
0
Annual Time Burden (Hours)
5,375
5,375
0
0
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Annual Cost to Federal Government:
$700,000
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Does this ICR request any personally identifiable information (see
OMB Circular No. A-130
for an explanation of this term)? Please consult with your agency's privacy program when making this determination.
No
Does this ICR include a form that requires a Privacy Act Statement (see
5 U.S.C. §552a(e)(3)
)? Please consult with your agency's privacy program when making this determination.
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Elyana Bowman 301 443-3983 enadjem@hrsa.gov
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
05/15/2018