View Information Collection Request (ICR) Package

OMB Control No: 2010-0042	ICR Reference No: 201604-2010-001
Status: Historical Active	Previous ICR Reference No: 201506-2010-001
Agency/Subagency: EPA/OP	Agency Tracking No: 2434.51
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Revision)
Type of Information Collection: No material or nonsubstantive change to a currently approved collection	Common Form ICR: No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 05/12/2016
	Date Received in OIRA: 05/04/2016
Terms of Clearance: OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.”

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	11/30/2017	11/30/2017	11/30/2017
Responses	120,000	0	30,000
Time Burden (Hours)	20,000	0	5,000
Cost Burden (Dollars)	0	0	0

Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards

Citations for New Statutory Requirements: None

Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 22816	04/24/2014
30-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 45443	08/05/2014
Did the Agency receive public comments on this ICR? No

ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to Adjustment in Estimate
Annual Number of Responses	120,000	30,000	90,000
Annual Time Burden (Hours)	20,000	5,000	15,000
Annual Cost Burden (Dollars)	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: EPA is approaching the burden ceiling for this generic ICR and is requesting to increase the total possible burden in light of current and anticipated demand for new generic ICs. So far EPA has used 26,240 out of 30,000 responses and 2,876 out of 5,000 currently approved hours. New ICs are anticipated that will surpass these burden limits, so EPA is requesting an increased ceiling to permit continued usage of this ICR through its current expiration date of 11/30/2017. EPA requests an additional 90,000 responses and 15,000 hours of ceiling, for a total of 120,000 responses and 90,000 hours over the 3-year span of the current ICR.

Annual Cost to Federal Government: $18,000

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

Agency Contact: Michelle Mandolia 202 566-2198 mandolia.michelle@epa.gov

View Generic ICR - OIRA Conclusion