View Information Collection Request (ICR) Package
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Brief and OIRA conclusion
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FR Notices/Comments
IC List
Burden
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Common Form Info.
Certification
View Information Collection (IC) List
View Supporting Statement and Other Documents
Please note that the OMB number and expiration date may not have been determined when this Information Collection Request and associated Information Collection forms were submitted to OMB. The approved OMB number and expiration date may be found by clicking on the Notice of Action link below.
View Generic ICR - OIRA Conclusion
OMB Control No:
1845-0045
ICR Reference No:
201605-1845-002
Status:
Historical Active
Previous ICR Reference No:
201510-1845-012
Agency/Subagency:
ED/FSA
Agency Tracking No:
Title:
Generic Clearance for Federal Student Aid Customer Satisfaction Surveys and Focus Groups Master Plan
Type of Information Collection:
Extension without change of a currently approved collection
Common Form ICR:
No
Type of Review Request:
Regular
OIRA Conclusion Action:
Approved without change
Conclusion Date:
09/30/2016
Retrieve Notice of Action (NOA)
Date Received in OIRA:
08/22/2016
Terms of Clearance:
Inventory as of this Action
Requested
Previously Approved
Expiration Date
09/30/2019
36 Months From Approved
09/30/2016
Responses
200,000
0
200,000
Time Burden (Hours)
45,000
0
45,000
Cost Burden (Dollars)
0
0
0
Abstract:
The Higher Education Amendments of 1998 established Federal Student Aid (FSA)as the first Performance-Based Organization (PBO). One purpose of the PBO is to improve service to students and other participants in the student financial assistance programs authorized under title IV, including making those programs more understandable to students and their parents. To do that, FSA has committed to ensuring that all people receive service that matches or exceeds the best service available in the private sector. The legislation's requirements establish an ongoing need for FSA to be engaged in an interactive process of collecting information and using it to improve program services and processes.
Authorizing Statute(s):
US Code:
20 USC 1070
Name of Law: Higher Education Amendments of 1965, as amended
Citations for New Statutory Requirements:
None
Associated Rulemaking Information
RIN:
Stage of Rulemaking:
Federal Register Citation:
Date:
Not associated with rulemaking
Federal Register Notices & Comments
60-day Notice:
Federal Register Citation:
Citation Date:
81 FR 33667
05/27/2016
30-day Notice:
Federal Register Citation:
Citation Date:
81 FR 51432
08/04/2016
Did the Agency receive public comments on this ICR?
Yes
Number of Information Collection (IC) in this ICR:
23
IC Title
Form No.
Form Name
2018 School Partners Survey
N/A
N/A
Borrower in Default Survey
Borrower in Delinquency Survey
Borrowers In School Survey
Borrowers in Grace survey
N/A
N/A
Course Evaluations for Federal Training Officers Training Events
N/A
N/A
Course Evaluations for Federal Training Officers Training Events
East of doing business with FSA - School Partner Survey
N/A
N/A
FAFSA Help Topic User Feedback
FAFSA Usability Study
FSA Outreach Presentation Evaluation
FSA Partner Email Survey
N/A
FSA Partner Email Survey 2 16 2018
Feedback system customer satisfaction survey (formerly the Ombudsman system survey)
Gainful Employment Focus Groups 2017
Information for Financial Aid Professionals (IFAP) website user survey
N/A
N/A
MSURSD Contact Information Survey Request
N/A
N/A
MSURSD Executive Leadership Conference Information Request Survey
Presidential Symposium Leadership Interest Survey
Presidential Symposium Leadership Survey
Quality Assurance Program Participation Close Out Survey
N/A
N/A
SA Borrower in Income-Driven Repayment Plans Customer Satisfaction Survey
Student Specific FAFSA Completion Initiative Survey
N/A
N/A
myStudentAid Mobile App Survey
ICR Summary of Burden
Total Approved
Previously Approved
Change Due to New Statute
Change Due to Agency Discretion
Change Due to Adjustment in Estimate
Change Due to Potential Violation of the PRA
Annual Number of Responses
200,000
200,000
0
0
0
0
Annual Time Burden (Hours)
45,000
45,000
0
0
0
0
Annual Cost Burden (Dollars)
0
0
0
0
0
0
Burden increases because of Program Change due to Agency Discretion:
No
Burden Increase Due to:
Burden decreases because of Program Change due to Agency Discretion:
No
Burden Reduction Due to:
Short Statement:
Annual Cost to Federal Government:
$190,000
Does this IC contain surveys, censuses, or employ statistical methods?
Yes
Part B of Supporting Statement
Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002?
No
Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]?
No
Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]?
No
Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)?
No
Is this ICR related to the Pandemic Response?
Uncollected
Agency Contact:
Beth Grebeldinger 202 708-8242
Common Form ICR:
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(a) It is necessary for the proper performance of agency functions;
(b) It avoids unnecessary duplication;
(c) It reduces burden on small entities;
(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;
(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;
(f) It indicates the retention periods for recordkeeping requirements;
(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.
(i) It uses effective and efficient statistical survey methodology (if applicable); and
(j) It makes appropriate use of information technology.
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
Certification Date:
08/22/2016
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